after blue screen error computer keeps on restarting itself Wi
in [Help and Support]
|
Prev: The instruction at "0x77d4bbcd" referenced memory at "0x00000048".Thememory could not be "read".
Next: CCLDiskBuffer files
From: GinetteB on 31 Dec 2008 11:28 Thank you so much for your answer. I got the complete error message: 0x0000009C (0x00000004, 0x80546E70, 0xB2000010, 0x00010C0F) I tried to uninstall the display adapters driver and reboot in normal mode, but that didn't help (I guess that's what you meant with 'video card driver'?) So what could I try next? "Shenan Stanley" wrote: > GinetteB wrote: > > Thought I'd turned out the light, but instead it was my computer... > > First time after this happened, I got a blue screen error after > > starting Windows XP and logging on. It said an error occurred > > (MACHINE_EXCEPTION) and for safety Windows was being shut down. > > Then the blue screen disappeared by itself and my computer started > > restarting itself. > > I tried System restore to two different points in the past, but > > that doesn't help. > > I can work in safe mode, but I don't know what to do to solve this > > problem: I checked all my hardware, but every device is working > > properly, it says. > > > > What can I do? > > Safe mode... > Uninstall the video card driver and attempt to reboot into normal mode. > > Also - when you get the bluescreen - note the exact error. > Not enough time? The boot menu should have a choice to prevent the machine > from rebooting on error - choose that when the boot menu appears. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > >
From: Gerry on 31 Dec 2008 11:48
Ginette Background information on Stop Error message: http://msdn2.microsoft.com/en-us/library/ms795775.aspx 0x0000009C: MACHINE_CHECK_EXCEPTION (This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU). Source: http://aumha.org/a/stop.htm Stop error message in Windows XP that you may receive: "0x0000009C (0x00000004, 0x00000000, 0xb2000000, 0x00020151)" http://support.microsoft.com/kb/329284 http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot The awkward item to test for most home users is the power supply unit as spare units are not usually available. Have you made any changes recently to installed hardware? Does the problem show during after the boot process? Does it occur if you disconnect all except monitor, mouse and keyboard? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ GinetteB wrote: > Thank you so much for your answer. I got the complete error message: > > 0x0000009C (0x00000004, 0x80546E70, 0xB2000010, 0x00010C0F) > > I tried to uninstall the display adapters driver and reboot in normal > mode, but that didn't help (I guess that's what you meant with 'video > card driver'?) > > So what could I try next? > > "Shenan Stanley" wrote: > >> GinetteB wrote: >>> Thought I'd turned out the light, but instead it was my computer... >>> First time after this happened, I got a blue screen error after >>> starting Windows XP and logging on. It said an error occurred >>> (MACHINE_EXCEPTION) and for safety Windows was being shut down. >>> Then the blue screen disappeared by itself and my computer started >>> restarting itself. >>> I tried System restore to two different points in the past, but >>> that doesn't help. >>> I can work in safe mode, but I don't know what to do to solve this >>> problem: I checked all my hardware, but every device is working >>> properly, it says. >>> >>> What can I do? >> >> Safe mode... >> Uninstall the video card driver and attempt to reboot into normal >> mode. >> >> Also - when you get the bluescreen - note the exact error. >> Not enough time? The boot menu should have a choice to prevent the >> machine from rebooting on error - choose that when the boot menu >> appears. >> >> -- >> Shenan Stanley >> MS-MVP >> -- >> How To Ask Questions The Smart Way >> http://www.catb.org/~esr/faqs/smart-questions.html |