Prev: Adding public folder shortcuts to Favourites
Next: How do I stop a pop-up message when I print?
From: Bob on 10 Mar 2010 15:51

Hello,

I have auto archive running on clients outlook 2003. The path that I save
the archive.pst is on a server on my LAN, all of the users are local, so is
the 2003 exchange server.

I found an error that puzzles me --- one one users archive I found the
following error ---

error while archiving folder "inbox" "sent items" in store mailbox - ####
the file --- the \\\\\ (path to the server)\archive.pst has reached it's
maximum size. To reduce the amount of data in this file, permanently delete
them.

Now --- here is the confusing part ----

I have a lot of disk space on the server, and ---- this users archive.pst
file is 1.9GB, yet ---- I have users archive files that are up to 12 GB !!

Does anyone know why I would get a message on one clients archive.pst file
that the file reached maximum size ? yet I have other clients on the same
LAN/same server who has archive.pst files 12GB in size.

Thanks,
Bob

From: VanguardLH on 10 Mar 2010 21:04
Bob wrote:

> I have auto archive running on clients outlook 2003. The path that I save
> the archive.pst is on a server on my LAN, all of the users are local, so is
> the 2003 exchange server.
>
> I found an error that puzzles me --- one one users archive I found the
> following error ---
>
> error while archiving folder "inbox" "sent items" in store mailbox - ####
> the file --- the \\\\\ (path to the server)\archive.pst has reached it's
> maximum size. To reduce the amount of data in this file, permanently delete
> them.
>
> Now --- here is the confusing part ----
>
> I have a lot of disk space on the server, and ---- this users archive.pst
> file is 1.9GB, yet ---- I have users archive files that are up to 12 GB !!
>
> Does anyone know why I would get a message on one clients archive.pst file
> that the file reached maximum size ? yet I have other clients on the same
> LAN/same server who has archive.pst files 12GB in size.

2GB (1.87GiB) remains the file size limit for ANSI .pst files. You'll need
to convert it to a Unicode .pst file if you want to exceed the 2GB limit.

http://www.google.com/search?q=%2Boutlook+%2Bconvert+%2Bansi+%2Bunicode+%2Bpst

Also, .pst files (and Outlook) were not designed for access across a
network. When the network connection is lost, there is no graceful release
of the file. The slamming close of the file due to a lost handle can result
in corruption of the .pst file. All .pst files should be on local drives
where Outlook is ran. So it is possible the user corrupted their .pst file
although they were probably just obeying what they were told to do by
someone that setup to archive files on networked drives (shame on you).

http://support.microsoft.com/kb/297019
From: Bob on 11 Mar 2010 12:11


"VanguardLH" wrote:

> Bob wrote:
>
> > I have auto archive running on clients outlook 2003. The path that I save
> > the archive.pst is on a server on my LAN, all of the users are local, so is
> > the 2003 exchange server.
> >
> > I found an error that puzzles me --- one one users archive I found the
> > following error ---
> >
> > error while archiving folder "inbox" "sent items" in store mailbox - ####
> > the file --- the \\\\\ (path to the server)\archive.pst has reached it's
> > maximum size. To reduce the amount of data in this file, permanently delete
> > them.
> >
> > Now --- here is the confusing part ----
> >
> > I have a lot of disk space on the server, and ---- this users archive.pst
> > file is 1.9GB, yet ---- I have users archive files that are up to 12 GB !!
> >
> > Does anyone know why I would get a message on one clients archive.pst file
> > that the file reached maximum size ? yet I have other clients on the same
> > LAN/same server who has archive.pst files 12GB in size.
>
> 2GB (1.87GiB) remains the file size limit for ANSI .pst files. You'll need
> to convert it to a Unicode .pst file if you want to exceed the 2GB limit.
>
> http://www.google.com/search?q=%2Boutlook+%2Bconvert+%2Bansi+%2Bunicode+%2Bpst
>
> Also, .pst files (and Outlook) were not designed for access across a
> network. When the network connection is lost, there is no graceful release
> of the file. The slamming close of the file due to a lost handle can result
> in corruption of the .pst file. All .pst files should be on local drives
> where Outlook is ran. So it is possible the user corrupted their .pst file
> although they were probably just obeying what they were told to do by
> someone that setup to archive files on networked drives (shame on you).
>
> http://support.microsoft.com/kb/297019
> .
>

Concerning .pst files staying on users desktops. They still must be backed
up, desktops are not backed up, only servers by Symtec Backup Exec 12.5. In
house users store their data in their user folder on a file server.

The only option I see is to use the Microsoft Backup on their desktops (XP
professional), run a scheduled backup to - "Choose a place to save your
backup", and put the archive.pst file on a server that way.

Does that sound better/more safe and just pointing archive.pst file right
to the server during the auto archive ?

All opinions appreciated.

Thanks,
Bob

From: Leonid S. Knyshov // SBS Expert on 11 Mar 2010 16:22
On 3/11/2010 9:11 AM, Bob wrote:
> Concerning .pst files staying on users desktops. They still must be backed
> up, desktops are not backed up, only servers by Symtec Backup Exec 12.5. In
> house users store their data in their user folder on a file server.
>
> The only option I see is to use the Microsoft Backup on their desktops (XP
> professional), run a scheduled backup to - "Choose a place to save your
> backup", and put the archive.pst file on a server that way.
>
> Does that sound better/more safe and just pointing archive.pst file right
> to the server during the auto archive ?
>
> All opinions appreciated.
>
> Thanks,
> Bob
>
I use Synctoy2 for jobs like that rather than a backup process.

Still, you have an organizational matter. Just keep the mail on
Exchange. Disk space cost is negligible. Your 2003 server can support up
to 75GB per mail store. Exchange 2007 lifts this limit.

I personally override users' ability to have a local archive.pst through
group policy. http://technet.microsoft.com/en-us/library/cc179124.aspx
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
From: VanguardLH on 12 Mar 2010 01:06
Bob wrote:

> VanguardLH wrote:
>
>> Also, .pst files (and Outlook) were not designed for access across a
>> network. When the network connection is lost, there is no graceful release
>> of the file. The slamming close of the file due to a lost handle can result
>> in corruption of the .pst file. All .pst files should be on local drives
>> where Outlook is ran. So it is possible the user corrupted their .pst file
>> although they were probably just obeying what they were told to do by
>> someone that setup to archive files on networked drives (shame on you).
>>
>> http://support.microsoft.com/kb/297019
>
> Concerning .pst files staying on users desktops. They still must be backed
> up, desktops are not backed up, only servers by Symtec Backup Exec 12.5. In
> house users store their data in their user folder on a file server.

It's been around 4 years since I was at a company that used the enterprise
version of Symantec Backup. It has a client that runs on the workstations
to connect to their backup server. This allows the workstations to get
backed up (usually with incremental backups). Of course, it probably costs
so much for each seat or each block of seats so maybe your company went with
an enterprise-level backup program but went cheap on not getting the
licenses for the clients to put on your workstations.

> The only option I see is to use the Microsoft Backup on their desktops (XP
> professional), run a scheduled backup to - "Choose a place to save your
> backup", and put the archive.pst file on a server that way.
>
> Does that sound better/more safe and just pointing archive.pst file right
> to the server during the auto archive ?

If Outlook is *closed* at the time the backup is made then you have a good
copy of the .pst file to save to backup. If the users NEVER open their
archive.pst file then archiving to that file won't leave an open file handle
on it which means a backup will work (the file won't be inuse). However,
later when the user wants to use that .pst file, you will need to copy it to
their local host so then can open it with the instance of Outlook that is
running local on that host.
 |  Next  |  Last
Pages: 1 2
Prev: Adding public folder shortcuts to Favourites
Next: How do I stop a pop-up message when I print?