From: Gerry on 16 Sep 2009 19:28 Joe Malwarebytes' Anti-Malware 1.38 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html Run Malwarebytes' and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. Which version of MMC is involved? http://en.wikipedia.org/wiki/Microsoft_Management_Console -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ candulj wrote: > Hi Gary, > Thank you for your reply. After renewing and installing Norton > Internet Security 2009 successfully. It report no know malware or > spyware. Any suggestions I'd appreciate. Thanks in advance. > > Joe > >> Joe >> >> This type of problem can be the result of malware damage. What are >> your anti-virus and anti-spyware arrangements? >> >> >> -- >> >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> >> candulj wrote: >>> Hello, >>> I have XP pro SP3. when I select the disk defragmentation utility an >>> empty window appears without any error message. I first ran the sfc >>> /scannow utility successfully completing it without any messages. I >>> then researched the XP support forum and tried to open the >>> services.msc snap-in with the following error message. >>> "MMC could not create the snap-in. The snap-in might not have been >>> installed correctly. >>> Name: Services >>> CLSID: {58221C66-EA27-11CF-ADCF-00AA00A80033} >>> Please advise how to correct this. Thank you in advance. >>> Joe |