compatible between outlook 2007 and lotus note
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From: Dennis Chan Dennis on 24 May 2010 05:54 "Gary Chan HK" wrote: > We are using outlook 2007, when we recevied some reply mail from our > client(who using lotus note), sometime the mail content had missing, but we > tried use another mail client such as window mail and outlook 2003, the > content can fully show, how to solve this problem,Thanks! Hi Gary, We also having this problem. We tried to fix this problem but cross office platform and web base mailbox testing with our clients whose using Lotus 6.5.x to Lotus 8. Cross platform list below: All machine OS: XP pro w/SP3 1.) 1PC Outlook 2003 with all Service pack. ( unique email a/c) 2.) 1 PC Outlook 2007 without any Service Pack ( unique email a/c) 3.) 1 PC Outlook 2007 with all service pack ( unique email a/c) 4.) 1 PC using thunderbird, foxmail, live mail (( unique email a/c), setting: leave message on server) 5.) Client's Lotus note version, rang from 6.5.x to 8.5. All PC using Symantec End-point protection. Result: only 2.) and 4.) able to view out clients whose send us email via their Lotus Note Client. That a very common problem of between Outlook 2007 and Lotus Notes. I don't know why Microsoft Ignore this big bugs in their Outlook !! What are fool product ! I had call Microsoft for help !! but their answer is, sorry we are not able to support you unless you buy the Premium service, each case cost you HK$1000. But does not Guarantee can fix or not. Hows your status?
From: Dennis Chan on 24 May 2010 06:15
Provide more information: Our email server: Linux Base email server The problem we met list below: 1.) When we received our "lotus notes customers" emails, outlook just displayed the content that my co-workers sent only. Their replied content is missing or erased by Microsoft Outlook 2007 ! But at the same time, we can view the replied email content from web base email platform which provided by our email server. (P.S. we set the outlook leave all message on server for 2 days) Although our solution can temporary fix the problem by guiding our staffs to using the web platform, but they all feel very inconvenience to switch between web platform and MS outlook. "Dennis Chan" wrote: > > > "Gary Chan HK" wrote: > > > We are using outlook 2007, when we recevied some reply mail from our > > client(who using lotus note), sometime the mail content had missing, but we > > tried use another mail client such as window mail and outlook 2003, the > > content can fully show, how to solve this problem,Thanks! > > Hi Gary, > > We also having this problem. > We tried to fix this problem but cross office platform and web base mailbox > testing with our clients whose using Lotus 6.5.x to Lotus 8. > > Cross platform list below: > All machine OS: XP pro w/SP3 > 1.) 1PC Outlook 2003 with all Service pack. ( unique email a/c) > 2.) 1 PC Outlook 2007 without any Service Pack ( unique email a/c) > 3.) 1 PC Outlook 2007 with all service pack ( unique email a/c) > 4.) 1 PC using thunderbird, foxmail, live mail (( unique email a/c), > setting: leave > message on server) > 5.) Client's Lotus note version, rang from 6.5.x to 8.5. > > All PC using Symantec End-point protection. > > Result: only 2.) and 4.) able to view out clients whose send us email via > their Lotus Note Client. > > That a very common problem of between Outlook 2007 and Lotus Notes. I don't > know why Microsoft Ignore this big bugs in their Outlook !! What are fool > product ! > > I had call Microsoft for help !! but their answer is, sorry we are not able > to support you unless you buy the Premium service, each case cost you > HK$1000. But does not Guarantee can fix or not. > > Hows your status? |