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From: Mark Feldhamer Mark on 25 Mar 2010 12:42
Your problem may be from a template that resided on another server. If so,
here's the solution for word 2007:

1) Select the windows icon at the top left corner of Word
2) Select the "Word Options" button in the bottom of the menu page
3) On the Word Options screen, select "Add-Ins" from the left menu
4) At the bottom of the Add-Ins screen, in the "Manage" drop down, select
"Templates" and hit the "Go" button.
5) If the document template points to the other server, blank out that field
and hit the "OK" button.

I hope that helps!



"Kristy Walker" wrote:

> I have copied text from a website and pasted it into Word. I keep getting the
> message "contacting the server for information" while the document freezes
> for 10-15 seconds. This happens repeatedly. How can I stop this? I do not
> need the document tied in any way to the original website, nor do I need any
> tie to HTML. (The file is saved as a DOC.)
From: sirka on 22 Apr 2010 10:09
Cause: misformed mail signature or misformed html code in received email
Solution: reformat mail signature or remove it (if you are the sender), or
if you are not the sender, either contact the sender or read that message in
your webmail (instead of Outlook) and delete it from there.


In case you want to look for root case, check the mail html source for (most
probably) IMG tags, that are leading to some non-existing or inaccessible
locations, such as shared network folders on someone elses company intranet.
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