corrupted Inbox? Error 0x800C0133
in [Outlook Express]
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From: Oyster on 6 Jan 2009 16:35 Hi Group. I'm a newbie here. I am running XP Pro with IE 6.0.2900 and OE 6. Everything was running fine until yesterday when I was not able to download any e-mails to my inbox. I get the error message: An unknown error has occurred. Account 'incoming.verizon.net',Server:'incoming.verizon.net',Protocol:POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133 When it first happened, I was still able to see and open other e-mails in my inbox from previous downloads. Now today, the inbox looks to be empty although I did look at the inbox.dbx file and it shows that it still has a few gigs in it. (which I know is too much. I was just about to clear it out and archive it for 2008.) Now I can't even access the old e-mails to move them to an '08 folder. Also, and I don't know how this fits in, but I have tried to access verizon webmail to download my new e-mails and those from the last 2 weeks (I leave my incoming mail on the server for 2 weeks as backup) From my desktop computer, this one, I am not able to open the webmail account. However, I turned on my laptop and plugged into to my network cable and I can access my webmail from the laptop.... When I try to access from the desktop machine, the page freezes and nothing happens??? Strange one to me. Anyone have any ideas on what to do to get the inbox back? and be able to download e-mails again? TIA for your help and advice. Paul Johnsen
From: Bruce Hagen on 6 Jan 2009 16:58 Accessing Webmail through the Internet doesn't even involve OE, so I don't have a answer for that. For your Inbox. Since the folder appears blank, you waited a day too long for it to be easy. You will need a retrieval tool now. With OE closed, rename the Inbox.dbx to Inboxold.dbx and drag it to the Desktop. A new Inbox will be created automatically when you open OE. Open and close OE and return to the message store and delete the Pop3uidl.dbx folder. Any messages that are still on the server will be downloaded again to the new Inbox. Now you will need a tool to get the messages out of the old Inbox. DBXtract: http://www.oehelp.com/DBXtract/Default.aspx DBXpress: {much faster for large files} http://www.oehelp.com/DBXpress/Default.aspx To help avoid this in the future: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Outlook Express Quick Backup (OEQB): http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Oyster" <dseam200(a)hotmail.com> wrote in message news:4963cf3f$0$8295$7836cce5(a)newsrazor.net... > Hi Group. > I'm a newbie here. I am running XP Pro with IE 6.0.2900 and OE 6. > > Everything was running fine until yesterday when I was not able to > download any e-mails to my inbox. I get the error message: > > An unknown error has occurred. Account > 'incoming.verizon.net',Server:'incoming.verizon.net',Protocol:POP3, Port: > 110, Secure(SSL): No, Error Number: 0x800C0133 > > When it first happened, I was still able to see and open other e-mails in > my inbox from previous downloads. Now today, the inbox looks to be empty > although I did look at the inbox.dbx file and it shows that it still has a > few gigs in it. (which I know is too much. I was just about to clear it > out and archive it for 2008.) Now I can't even access the old e-mails to > move them to an '08 folder. > > Also, and I don't know how this fits in, but I have tried to access > verizon webmail to download my new e-mails and those from the last 2 weeks > (I leave my incoming mail on the server for 2 weeks as backup) From my > desktop computer, this one, I am not able to open the webmail account. > However, I turned on my laptop and plugged into to my network cable and I > can access my webmail from the laptop.... When I try to access from the > desktop machine, the page freezes and nothing happens??? Strange one to > me. > > Anyone have any ideas on what to do to get the inbox back? and be able to > download e-mails again? > > TIA for your help and advice. > > Paul Johnsen >
From: Bruce Hagen on 6 Jan 2009 17:09 Repost. My first reply never showed up for some reason. Accessing Webmail through the Internet doesn't even involve OE, so I don't have an answer for that. For your Inbox. Since the folder appears blank, you waited a day too long for it to be easy. You will need a retrieval tool now. With OE closed, rename the Inbox.dbx to Inboxold.dbx and drag it to the Desktop. A new Inbox will be created automatically when you open OE. Open and close OE and return to the message store and delete the Pop3uidl.dbx folder. Any messages that are still on the server will be downloaded again to the new Inbox. Now you will need a tool to get the messages out of the old Inbox. DBXtract: http://www.oehelp.com/DBXtract/Default.aspx DBXpress: {much faster for large files} http://www.oehelp.com/DBXpress/Default.aspx To help avoid this in the future: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Outlook Express Quick Backup (OEQB): http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "Oyster" <dseam200(a)hotmail.com> wrote in message news:4963cf3f$0$8295$7836cce5(a)newsrazor.net... > Hi Group. > I'm a newbie here. I am running XP Pro with IE 6.0.2900 and OE 6. > > Everything was running fine until yesterday when I was not able to > download any e-mails to my inbox. I get the error message: > > An unknown error has occurred. Account > 'incoming.verizon.net',Server:'incoming.verizon.net',Protocol:POP3, Port: > 110, Secure(SSL): No, Error Number: 0x800C0133 > > When it first happened, I was still able to see and open other e-mails in > my inbox from previous downloads. Now today, the inbox looks to be empty > although I did look at the inbox.dbx file and it shows that it still has a > few gigs in it. (which I know is too much. I was just about to clear it > out and archive it for 2008.) Now I can't even access the old e-mails to > move them to an '08 folder. > > Also, and I don't know how this fits in, but I have tried to access > verizon webmail to download my new e-mails and those from the last 2 weeks > (I leave my incoming mail on the server for 2 weeks as backup) From my > desktop computer, this one, I am not able to open the webmail account. > However, I turned on my laptop and plugged into to my network cable and I > can access my webmail from the laptop.... When I try to access from the > desktop machine, the page freezes and nothing happens??? Strange one to > me. > > Anyone have any ideas on what to do to get the inbox back? and be able to > download e-mails again? > > TIA for your help and advice. > > Paul Johnsen >
From: Oyster on 6 Jan 2009 19:48 Thanks Bruce, I'll give it a shot tomorrow when I get into the office. I'll let you and the group know what happens...... Paul "Bruce Hagen" <Nospam(a)mymail.invalid> wrote in message news:%23hxthtEcJHA.5092(a)TK2MSFTNGP02.phx.gbl... > > Repost. My first reply never showed up for some reason. > > Accessing Webmail through the Internet doesn't even involve OE, so I don't > have an answer for that. > > For your Inbox. Since the folder appears blank, you waited a day too long > for it to be easy. You will need a retrieval tool now. > > With OE closed, rename the Inbox.dbx to Inboxold.dbx and drag it to the > Desktop. A new Inbox will be created automatically when you open OE. > > Open and close OE and return to the message store and delete the > Pop3uidl.dbx folder. Any messages that are still on the server will be > downloaded again to the new Inbox. > > Now you will need a tool to get the messages out of the old Inbox. > > DBXtract: > http://www.oehelp.com/DBXtract/Default.aspx > > DBXpress: {much faster for large files} > http://www.oehelp.com/DBXpress/Default.aspx > > To help avoid this in the future: > > Do not archive mail in default OE folders. They will eventually become > corrupt. Create your own user defined folders for storing mail and move > your > mail to them. Empty Deleted Items folder regularly. Keep user created > folders under 100MB, and Default folders as empty as is feasible. > > After you are done, follow up by compacting your folders manually while > working *offline* and do it often. > > Click on Outlook Express at the top of the folder tree so no folders are > open. Then: File | Work Offline (or double click Working Online in the > Status Bar). File | Folder | Compact all folders. Don't touch anything > until > the compacting is completed. > > Turn off e-mail scanning in your anti-virus program. It is a redundant > layer > of protection that eats up CPUs and causes a multitude of problems such as > time-outs and account setting changes. Your up-to-date A/V program will > continue to protect you sufficiently. For more, see: > http://www.oehelp.com/OETips.aspx#3 > > In Tools | Options | Maintenance: Uncheck Compact messages in background > and leave it unchecked. {N/A if running XP/SP2}. > > And backup often. > > Outlook Express Quick Backup (OEQB): > http://www.oehelp.com/OEBackup/Default.aspx > -- > > Bruce Hagen > MS-MVP Outlook Express > Imperial Beach, CA > > > "Oyster" <dseam200(a)hotmail.com> wrote in message > news:4963cf3f$0$8295$7836cce5(a)newsrazor.net... >> Hi Group. >> I'm a newbie here. I am running XP Pro with IE 6.0.2900 and OE 6. >> >> Everything was running fine until yesterday when I was not able to >> download any e-mails to my inbox. I get the error message: >> >> An unknown error has occurred. Account >> 'incoming.verizon.net',Server:'incoming.verizon.net',Protocol:POP3, Port: >> 110, Secure(SSL): No, Error Number: 0x800C0133 >> >> When it first happened, I was still able to see and open other e-mails in >> my inbox from previous downloads. Now today, the inbox looks to be empty >> although I did look at the inbox.dbx file and it shows that it still has >> a few gigs in it. (which I know is too much. I was just about to clear >> it out and archive it for 2008.) Now I can't even access the old e-mails >> to move them to an '08 folder. >> >> Also, and I don't know how this fits in, but I have tried to access >> verizon webmail to download my new e-mails and those from the last 2 >> weeks (I leave my incoming mail on the server for 2 weeks as backup) >> From my desktop computer, this one, I am not able to open the webmail >> account. However, I turned on my laptop and plugged into to my network >> cable and I can access my webmail from the laptop.... When I try to >> access from the desktop machine, the page freezes and nothing happens??? >> Strange one to me. >> >> Anyone have any ideas on what to do to get the inbox back? and be able to >> download e-mails again? >> >> TIA for your help and advice. >> >> Paul Johnsen >> >
From: Oyster on 8 Jan 2009 11:49
Hi Bruce, Well, I did as you recommended. I now have a working INBOX and am able to download mail on a regular basis. I don't yet know how to retrieve the old e-mails though. I have DBXtract loaded and tried it but I don't know what file I am supposed to import from or export to? I bought DBXtract a few years ago when I had a similar problem. Now, I don't remember how to run it and I couldn't find any help on the program. I think I may also have purchased DBXpress as well but cannot seem to get it to start up. Any recommendations? or ideas where I can find a help file or instructions? Thanks. "Oyster" <dseam200(a)hotmail.com> wrote in message news:4963fc5e$0$8293$7836cce5(a)newsrazor.net... > Thanks Bruce, I'll give it a shot tomorrow when I get into the office. > I'll > let you and the group know what happens...... > > Paul > > "Bruce Hagen" <Nospam(a)mymail.invalid> wrote in message > news:%23hxthtEcJHA.5092(a)TK2MSFTNGP02.phx.gbl... >> >> Repost. My first reply never showed up for some reason. >> >> Accessing Webmail through the Internet doesn't even involve OE, so I >> don't >> have an answer for that. >> >> For your Inbox. Since the folder appears blank, you waited a day too long >> for it to be easy. You will need a retrieval tool now. >> >> With OE closed, rename the Inbox.dbx to Inboxold.dbx and drag it to the >> Desktop. A new Inbox will be created automatically when you open OE. >> >> Open and close OE and return to the message store and delete the >> Pop3uidl.dbx folder. Any messages that are still on the server will be >> downloaded again to the new Inbox. >> >> Now you will need a tool to get the messages out of the old Inbox. >> >> DBXtract: >> http://www.oehelp.com/DBXtract/Default.aspx >> >> DBXpress: {much faster for large files} >> http://www.oehelp.com/DBXpress/Default.aspx >> >> To help avoid this in the future: >> >> Do not archive mail in default OE folders. They will eventually become >> corrupt. Create your own user defined folders for storing mail and move >> your >> mail to them. Empty Deleted Items folder regularly. Keep user created >> folders under 100MB, and Default folders as empty as is feasible. >> >> After you are done, follow up by compacting your folders manually while >> working *offline* and do it often. >> >> Click on Outlook Express at the top of the folder tree so no folders are >> open. Then: File | Work Offline (or double click Working Online in the >> Status Bar). File | Folder | Compact all folders. Don't touch anything >> until >> the compacting is completed. >> >> Turn off e-mail scanning in your anti-virus program. It is a redundant >> layer >> of protection that eats up CPUs and causes a multitude of problems such >> as >> time-outs and account setting changes. Your up-to-date A/V program will >> continue to protect you sufficiently. For more, see: >> http://www.oehelp.com/OETips.aspx#3 >> >> In Tools | Options | Maintenance: Uncheck Compact messages in background >> and leave it unchecked. {N/A if running XP/SP2}. >> >> And backup often. >> >> Outlook Express Quick Backup (OEQB): >> http://www.oehelp.com/OEBackup/Default.aspx >> -- >> >> Bruce Hagen >> MS-MVP Outlook Express >> Imperial Beach, CA >> >> >> "Oyster" <dseam200(a)hotmail.com> wrote in message >> news:4963cf3f$0$8295$7836cce5(a)newsrazor.net... >>> Hi Group. >>> I'm a newbie here. I am running XP Pro with IE 6.0.2900 and OE 6. >>> >>> Everything was running fine until yesterday when I was not able to >>> download any e-mails to my inbox. I get the error message: >>> >>> An unknown error has occurred. Account >>> 'incoming.verizon.net',Server:'incoming.verizon.net',Protocol:POP3, >>> Port: 110, Secure(SSL): No, Error Number: 0x800C0133 >>> >>> When it first happened, I was still able to see and open other e-mails >>> in my inbox from previous downloads. Now today, the inbox looks to be >>> empty although I did look at the inbox.dbx file and it shows that it >>> still has a few gigs in it. (which I know is too much. I was just about >>> to clear it out and archive it for 2008.) Now I can't even access the >>> old e-mails to move them to an '08 folder. >>> >>> Also, and I don't know how this fits in, but I have tried to access >>> verizon webmail to download my new e-mails and those from the last 2 >>> weeks (I leave my incoming mail on the server for 2 weeks as backup) >>> From my desktop computer, this one, I am not able to open the webmail >>> account. However, I turned on my laptop and plugged into to my network >>> cable and I can access my webmail from the laptop.... When I try to >>> access from the desktop machine, the page freezes and nothing happens??? >>> Strange one to me. >>> >>> Anyone have any ideas on what to do to get the inbox back? and be able >>> to download e-mails again? >>> >>> TIA for your help and advice. >>> >>> Paul Johnsen >>> >> > > |