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From: Hans L on 1 Apr 2008 16:38
In the Event Viewer, I always have, at computer start-up, the following:

The ddnt service failed to start due to the following error:
The system cannot find the device specified.
Event ID: 7000

sc query in the Command Prompt gives:

TYPE: KERNEL_DRIVER
WIN_EXIT_CODE: 20 (0x14) (I cannot find an explanation to code 20.)

I have: C:\WINDOWS\system32\drivers\ddnt.sys

Does anyone know what this service is supposed to do and what "device" is in
"The system cannot find the device specified."

What should I do about this error?

Thanks in advance.

Hans L

From: Andrew E. on 2 Apr 2008 01:02
Reopen event viewer,locate the event/warning,R.click on it,properties,in new
window,click the button R.upper corner & save to clipboard,close event
viewer,
open clipboard & save the info.Open the file in word or notepad,one of the 2
will give much more info to the problem.

"Hans L" wrote:

> In the Event Viewer, I always have, at computer start-up, the following:
>
> The ddnt service failed to start due to the following error:
> The system cannot find the device specified.
> Event ID: 7000
>
> sc query in the Command Prompt gives:
>
> TYPE: KERNEL_DRIVER
> WIN_EXIT_CODE: 20 (0x14) (I cannot find an explanation to code 20.)
>
> I have: C:\WINDOWS\system32\drivers\ddnt.sys
>
> Does anyone know what this service is supposed to do and what "device" is in
> "The system cannot find the device specified."
>
> What should I do about this error?
>
> Thanks in advance.
>
> Hans L
>
From: Hans L on 2 Apr 2008 09:32
"Andrew E." wrote:

> Reopen event viewer,locate the event/warning,R.click on it,properties,in new
> window,click the button R.upper corner & save to clipboard,close event
> viewer,
> open clipboard & save the info.Open the file in word or notepad,one of the 2
> will give much more info to the problem.

Andrew, thanks. However, you lost me here:

"click the button R.upper corner"

Do you mean "click the button in he right upper corner"?

If so, there is an up-arrow button, below it a down-arrow button, and below
that one a button with two overlapping pages. If I click the last button,
nothing happens. Oh, I see, it saves the stuff to the clipboard? Here is
what was saved:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 4/1/2008
Time: 4:05:09 PM
User: N/A
Computer: XXXX [I changed this/Hans]
Description:
The ddnt service failed to start due to the following error:
The system cannot find the device specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Is this of any help?

Regards,

Hans L

From: nass on 2 Apr 2008 17:15


"Hans L" wrote:

> In the Event Viewer, I always have, at computer start-up, the following:
>
> The ddnt service failed to start due to the following error:
> The system cannot find the device specified.
> Event ID: 7000
>
> sc query in the Command Prompt gives:
>
> TYPE: KERNEL_DRIVER
> WIN_EXIT_CODE: 20 (0x14) (I cannot find an explanation to code 20.)
>
> I have: C:\WINDOWS\system32\drivers\ddnt.sys
>
> Does anyone know what this service is supposed to do and what "device" is in
> "The system cannot find the device specified."
>
> What should I do about this error?
>
> Thanks in advance.
>
> Hans L


Hi Hans L,
Do you have this USB dinkey dongle
Or ActivSTUDIO
Or Promethean
Installed on your system?.
Please search your hard drive for this file by opening a search engine
(local search) on your computer and type in:
ddnt.sys click [Search..]
When you find it right click on it and see the info on the properties option.

Also, try to upload it to virustotal here to scan it:
http://www.virutotal.com
If you have one of the above either contact the H&S for that product or
update to latest software.
I can say take it out from the startup list but we need to know what it is
first?.
HTH.
nass
---
http://www.nasstec.co.uk
From: Hans L on 2 Apr 2008 18:02
"nass" wrote:

>
> Hi Hans L,
> Do you have this USB dinkey dongle

Yes, I have a dinkey dongle USB security key, but I have had that for ages,
and I cannot be without it, and it works as before as far as I can judge.
And I have the latest drivers for it.


> Or ActivSTUDIO
> Or Promethean
> Installed on your system?.
> Please search your hard drive for this file by opening a search engine
> (local search) on your computer and type in:
> ddnt.sys click [Search..]
> When you find it right click on it and see the info on the properties option.

C:\WINDOWS\system32\drivers\ddnt.sys

Type of file: System file
Opens with: Unknown application
Size: 8,544 bytes

Nothing else of value.


> Also, try to upload it to virustotal here to scan it:
> http://www.virutotal.com

No virus!

> If you have one of the above either contact the H&S for that product or
> update to latest software.
> I can say take it out from the startup list but we need to know what it is
> first?.

Have we made an progress?

Hans L
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