From: Sue on 25 Jun 2010 12:07 i recently started getting a mesage on boot up that exojitifef.dll could not be loaded and I have no connection to the internet. are these two facts associated? how do I solve the dll problem? I can't access the internet from that computer. I am using another computer to send this. TIA
From: Yuri Nalysis on 25 Jun 2010 12:19 You're probably infested with malware. "Sue" <sue(a)wizardclassics.co.uk> wrote in message news:reydna9HFa3SSbnRnZ2dnUVZ7qSdnZ2d(a)brightview.co.uk... :i recently started getting a mesage on boot up that exojitifef.dll could not : be loaded and I have no connection to the internet. are these two facts : associated? : how do I solve the dll problem? I can't access the internet from that : computer. I am using another computer to send this. : TIA : :
From: Jim on 25 Jun 2010 16:14 On Fri, 25 Jun 2010 17:07:42 +0100, "Sue" <sue(a)wizardclassics.co.uk> wrote: >i recently started getting a mesage on boot up that exojitifef.dll could not >be loaded and I have no connection to the internet. are these two facts >associated? >how do I solve the dll problem? I can't access the internet from that >computer. I am using another computer to send this. >TIA > Do a search and delete it ( it`s remains of malware ) .
From: Mike S on 25 Jun 2010 18:15 On 6/25/2010 9:07 AM, Sue wrote: > i recently started getting a mesage on boot up that exojitifef.dll could not > be loaded and I have no connection to the internet. are these two facts > associated? > how do I solve the dll problem? I can't access the internet from that > computer. I am using another computer to send this. > TIA I would definitely consider installing Malwarebytes Antimalware from a USB stick, and doing a complete scan.
From: Paul on 26 Jun 2010 03:36 Sue wrote: > i recently started getting a mesage on boot up that exojitifef.dll could not > be loaded and I have no connection to the internet. are these two facts > associated? > how do I solve the dll problem? I can't access the internet from that > computer. I am using another computer to send this. > TIA > When malware installs an executable, there are two components. 1) Typically, a randomly named file is used. When you can't find the "exojitifef.dll" in a web search, that is how you tell it is probably malware. If you could actually find the file and upload it to virustotal.com , you could have it scanned. If your browser cannot go to virustotal.com , then you know you're infected anyway. (Good malware designs, prevent your browser from visiting anti-malware sites.) 2) For the file to be executed, something has to launch it. Windows has various ways to "Startup" a file when the computer boots. If you go to sysinternals.com and get a copy of the "Autoruns" utility, that utility can show you all sorts of things that are set up to automatically run on your computer. By unticking the box next to the "exojitifef.dll" item, in the list of startup items, you can stop the error message from appearing. As long as the malware truly is deactivated, it should not reappear in the list. When your AV or anti-malware program runs, it will scan for items like (1) above. If it finds such a file, it will either "quarantine" it (put it in a separate folder, for later analysis by the user). Or it will delete the file. But what it won't do, is take care of (2). The part of the infection described in (2) is left intact. That causes an error message at startup (because the exojitifef.dll is deleted), but there might be no other damage, other than the nuisance of having error messages on your screen. You say you haven't been connected to the Internet. It is still possible, for someone to plug their USB Flash stick into your computer, and execute a file from that stick, and infect the computer. So there are infection vectors other than your web browser to worry about. A good AV tool, will scan a flash stick when it is plugged in. There have even been USB storage devices, shipped from the manufacturer, with a virus or malware on them. A number of the malware fighting tools, require a connection to the Internet, so that updated virus definitions can be downloaded. It may not be easy to do further cleanup work on the machine, conveniently, if you still don't have an Internet connection. While the "exojitifef.dll" file has been deleted, there could be others present on the computer. HTH, Paul
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