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From: ray mc on 15 Feb 2010 17:17
whenever I create a new document in Word 2007 it automatically creates the
document in an encrypted format. When I go into the properties of the
document, under General>Advanced>Compress or encrypt attributes>
the encrypt contents to secure data is checked marked in the box. If I
uncheck it, then the document is no longer encrypted and the document name
turns from green to black. How do I turn this off permanetly?
Bit locker encryption is turned off. Please help!
From: Stefan Blom on 16 Feb 2010 08:42
Exit Word and rename normal.dotm; a new version with factory default
settings will be created the next time you start Word.

To locate normal.dotm, you can search for it in Windows: press Windows key +
F to display the search window. Be sure to search hidden files and folders.

--
Stefan Blom
Microsoft Word MVP



"ray mc" <raymc(a)discussions.microsoft.com> wrote in message
news:B383FA32-0BD4-4741-92BB-7DBD293E8CC5(a)microsoft.com...
> whenever I create a new document in Word 2007 it automatically creates the
> document in an encrypted format. When I go into the properties of the
> document, under General>Advanced>Compress or encrypt attributes>
> the encrypt contents to secure data is checked marked in the box. If I
> uncheck it, then the document is no longer encrypted and the document name
> turns from green to black. How do I turn this off permanetly?
> Bit locker encryption is turned off. Please help!


From: ray mc on 16 Feb 2010 15:13
Thank you for your reply - sorry, but I don't understand how to do this, I
went into windows explorer and did a search of normal.dotm - 4 or 5 files
came up and if I clicked on them it would start a new search of normal.dotm
again. I have no knowledge of what normal.dotm is and how it works or how to
rename it, is there any way to help me to understand this and to fix it?
Thank you for your time

"Stefan Blom" wrote:

> Exit Word and rename normal.dotm; a new version with factory default
> settings will be created the next time you start Word.
>
> To locate normal.dotm, you can search for it in Windows: press Windows key +
> F to display the search window. Be sure to search hidden files and folders.
>
> --
> Stefan Blom
> Microsoft Word MVP
>
>
>
> "ray mc" <raymc(a)discussions.microsoft.com> wrote in message
> news:B383FA32-0BD4-4741-92BB-7DBD293E8CC5(a)microsoft.com...
> > whenever I create a new document in Word 2007 it automatically creates the
> > document in an encrypted format. When I go into the properties of the
> > document, under General>Advanced>Compress or encrypt attributes>
> > the encrypt contents to secure data is checked marked in the box. If I
> > uncheck it, then the document is no longer encrypted and the document name
> > turns from green to black. How do I turn this off permanetly?
> > Bit locker encryption is turned off. Please help!
>
>
> .
>
From: Suzanne S. Barnhill on 16 Feb 2010 18:09
See http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm for
instructions for finding and editing the Normal template.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"ray mc" <raymc(a)discussions.microsoft.com> wrote in message
news:A741366E-72E4-469E-AABC-66142C17CDB9(a)microsoft.com...
> Thank you for your reply - sorry, but I don't understand how to do this, I
> went into windows explorer and did a search of normal.dotm - 4 or 5 files
> came up and if I clicked on them it would start a new search of
> normal.dotm
> again. I have no knowledge of what normal.dotm is and how it works or how
> to
> rename it, is there any way to help me to understand this and to fix it?
> Thank you for your time
>
> "Stefan Blom" wrote:
>
>> Exit Word and rename normal.dotm; a new version with factory default
>> settings will be created the next time you start Word.
>>
>> To locate normal.dotm, you can search for it in Windows: press Windows
>> key +
>> F to display the search window. Be sure to search hidden files and
>> folders.
>>
>> --
>> Stefan Blom
>> Microsoft Word MVP
>>
>>
>>
>> "ray mc" <raymc(a)discussions.microsoft.com> wrote in message
>> news:B383FA32-0BD4-4741-92BB-7DBD293E8CC5(a)microsoft.com...
>> > whenever I create a new document in Word 2007 it automatically creates
>> > the
>> > document in an encrypted format. When I go into the properties of the
>> > document, under General>Advanced>Compress or encrypt attributes>
>> > the encrypt contents to secure data is checked marked in the box. If I
>> > uncheck it, then the document is no longer encrypted and the document
>> > name
>> > turns from green to black. How do I turn this off permanetly?
>> > Bit locker encryption is turned off. Please help!
>>
>>
>> .
>>

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