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From: spark966 on 25 Jun 2008 16:53 How do I check if the serviceare not disabled?? "Maurice N ~ MVP" wrote: > Please state your version of Windows. I'm assuming you have XP or later o.s. > > Apparently the BITS service had a glitch during download - a disconnect of some sort. > I'd suggest you do some cleanups, and then re-try Windows Update later on. > > If your Windows is at folder \Windows , modify the following folder as appropriate: > > From main Windows Start menu, select RUN, type in > CMD <Enter-key> > > type in > net stop wuauserv <Enter-key> > > Go to Windows Explorer. > Look at this folder > C:\WINNT\SoftwareDistribution\Download > > If you find files in there, delete them. That folder is where your system places (temporarily) files from W U downloads. > > Go back to Command prompt window. > type in > net start wuauserv <Enter-key> > > EXIT <Enter-key> > > That will remove any downloaded update item(s). > > Next, run Disk Cleanup to delete temporary internet cache files. > > Make sure these services are not disabled ( use MSCONFIG to review or run SERVICES.MSC): > Background Intelligent Transfer Service(BITS) > Cryptographic Services > Remote Procedure Call (RPC) > System Restore Service > > Then try Windows Update. > > If it fails, once more: Use Notepad or Wordpad and open & look at the Windows Update log file > %windir%\WindowsUpdate.log > > Scroll down all the way for the set of lines for the last session. > What does it say? Errors are usually 0Xnnnnnnn (with some text) > > -- > Maurice N > MVP Windows - Shell / User > ----- > > > Landstrasse wrote: > > Whenever I try to update I get the above error code. What does it > > mean? What must I do? >
From: PA Bear [MS MVP] on 25 Jun 2008 17:35 Repost: >> use MSCONFIG to review or run SERVICES.MSC spark966 wrote: > How do I check if the serviceare not disabled?? > > "Maurice N ~ MVP" wrote: > >> Please state your version of Windows. I'm assuming you have XP or later >> o.s. >> >> Apparently the BITS service had a glitch during download - a disconnect >> of some sort. >> I'd suggest you do some cleanups, and then re-try Windows Update later >> on. >> >> If your Windows is at folder \Windows , modify the following folder as >> appropriate: >> >> From main Windows Start menu, select RUN, type in >> CMD <Enter-key> >> >> type in >> net stop wuauserv <Enter-key> >> >> Go to Windows Explorer. >> Look at this folder >> C:\WINNT\SoftwareDistribution\Download >> >> If you find files in there, delete them. That folder is where your >> system >> places (temporarily) files from W U downloads. >> >> Go back to Command prompt window. >> type in >> net start wuauserv <Enter-key> >> >> EXIT <Enter-key> >> >> That will remove any downloaded update item(s). >> >> Next, run Disk Cleanup to delete temporary internet cache files. >> >> Make sure these services are not disabled ( use MSCONFIG to review or >> run SERVICES.MSC): >> Background Intelligent Transfer Service(BITS) >> Cryptographic Services >> Remote Procedure Call (RPC) >> System Restore Service >> >> Then try Windows Update. >> >> If it fails, once more: Use Notepad or Wordpad and open & look at the >> Windows Update log file %windir%\WindowsUpdate.log >> >> Scroll down all the way for the set of lines for the last session. >> What does it say? Errors are usually 0Xnnnnnnn (with some text) >> >> -- >> Maurice N >> MVP Windows - Shell / User >> ----- >> >> >> Landstrasse wrote: >>> Whenever I try to update I get the above error code. What does it >>> mean? What must I do?
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