error 1500 from installer clean up utility
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From: nokie on 23 Dec 2008 16:29 when I try to open roxio creator 10 the windows installer comes up but then locks up, I have to cancel many times to stop! I have downloaded the windows installer clean up utility but when I try to run it ,it gives me the error 1500! I have tried to uninstall roxio but can not! I have tried to reinstall but can not?? -- nokie
From: Randem on 23 Dec 2008 17:02 Go in and delete all files from Roxio in the Program Files folder. That should be enough to allow it to not load then you can clean out the registry with a good registry cleaner (Registry Mechanic is the one I use). The use CCLeaner and the Windows Installer Cleanup Tool. Possibly this will get rid of your issue. -- Randem Systems Your Installation Specialist The Top Inno Setup Script Generator http://www.randem.com/innoscript.html http://www.randem.com/installerproblems.html http://www.randem.com/vistainstalls.html http://www.financialtrainingservices.org "nokie" <nokie(a)discussions.microsoft.com> wrote in message news:79A1DA71-4267-4AB3-AFA0-FA102E21616D(a)microsoft.com... > when I try to open roxio creator 10 the windows installer comes up but > then > locks up, I have to cancel many times to stop! I have downloaded the > windows > installer clean up utility but when I try to run it ,it gives me the error > 1500! I have tried to uninstall roxio but can not! I have tried to > reinstall > but can not?? > > -- > nokie
From: John John (MVP) on 23 Dec 2008 18:55 Did you reboot the computer and give it another try? If you cannot install the Windows Installer CleanUp Utility try this: Manually extract the files from msicuu2.exe, the package contains the following files: msicuu.exe msicuu.msi MsiZapA.exe MsiZapU.exe readme.txt StartMsi.vbs Rename the file MsiZapU.exe to MsiZap.exe. Open a Command Prompt and navigate to the folder containing the msizap.exe file and issue the following command: msizap.exe p This will remove the registry InProgress key (HKEY_Local_Machine\Software\Microsoft\Windows\Installer\InProgress) and should then allow you to install the CleanUp utility. Follow the instructions here to manually remove Easy Media Creator. Clean Installation of Creator 9 & 10 on Windows XP http://kb.roxio.com/content/kb/Creator/000086CR Do not run registry cleaners on your Windows installation! These cleaners do more harm than good! John nokie wrote: > when I try to open roxio creator 10 the windows installer comes up but then > locks up, I have to cancel many times to stop! I have downloaded the windows > installer clean up utility but when I try to run it ,it gives me the error > 1500! I have tried to uninstall roxio but can not! I have tried to reinstall > but can not?? >
From: nokie on 23 Dec 2008 21:58 when I try to delete the files from program files it starts to delete then I get an access is denied message. dc_shellext.dll can't be deleted. -- nokie "Randem" wrote: > Go in and delete all files from Roxio in the Program Files folder. That > should be enough to allow it to not load then you can clean out the registry > with a good registry cleaner (Registry Mechanic is the one I use). The use > CCLeaner and the Windows Installer Cleanup Tool. Possibly this will get rid > of your issue. > > -- > Randem Systems > Your Installation Specialist > The Top Inno Setup Script Generator > http://www.randem.com/innoscript.html > http://www.randem.com/installerproblems.html > http://www.randem.com/vistainstalls.html > http://www.financialtrainingservices.org > > > "nokie" <nokie(a)discussions.microsoft.com> wrote in message > news:79A1DA71-4267-4AB3-AFA0-FA102E21616D(a)microsoft.com... > > when I try to open roxio creator 10 the windows installer comes up but > > then > > locks up, I have to cancel many times to stop! I have downloaded the > > windows > > installer clean up utility but when I try to run it ,it gives me the error > > 1500! I have tried to uninstall roxio but can not! I have tried to > > reinstall > > but can not?? > > > > -- > > nokie > > >
From: Ramesh Srinivasan, MS-MVP on 24 Dec 2008 00:31
AppDeploy > Windows Installer Errors > Error 1500: http://www.appdeploy.com/msierrors/detail.asp?id=111 -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] The Winhelponline Blog http://www.winhelponline.com/blog "nokie" <nokie(a)discussions.microsoft.com> wrote in message news:79A1DA71-4267-4AB3-AFA0-FA102E21616D(a)microsoft.com... > when I try to open roxio creator 10 the windows installer comes up but > then > locks up, I have to cancel many times to stop! I have downloaded the > windows > installer clean up utility but when I try to run it ,it gives me the error > 1500! I have tried to uninstall roxio but can not! I have tried to > reinstall > but can not?? > > -- > nokie |