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From: the mechanic on 7 Jan 2009 00:51
Engel, Thank you for your good advise it was very helpfull, Infact I
contacted microsoft through the website you suggested and they were very
helpfull, they are
sending me a replacement dvd free of charge.
"Engel" wrote:

> Hello mechanic,
>
> How to replace lost, broken, or missing Microsoft software or hardware
> <http://support.microsoft.com/?id=326246>
>
> Good luck
> -=-
>
>
>
> "the mechanic" wrote:
>
> > window will not update keep getting error 80070940, they say you need to do a
> > repair install of windows vista what do you do if you don't have the vista
> > dvd?
From: Engel on 7 Jan 2009 06:41
Hi Mechanic,

You're welcome, glad to have been of service and thanks for posting bªck.


(¯`·._.·Еиçеl·._.·´¯)
-=-


"the mechanic" wrote:

> Engel, Thank you for your good advise it was very helpfull, Infact I
> contacted microsoft through the website you suggested and they were very
> helpfull, they are
> sending me a replacement dvd free of charge.
> "Engel" wrote:
>
> > Hello mechanic,
> >
> > How to replace lost, broken, or missing Microsoft software or hardware
> > <http://support.microsoft.com/?id=326246>
> >
> > Good luck
> > -=-
> >
> >
> >
> > "the mechanic" wrote:
> >
> > > window will not update keep getting error 80070940, they say you need to do a
> > > repair install of windows vista what do you do if you don't have the vista
> > > dvd?
From: SOCAL on 7 Jan 2009 21:17
i had this exact same problem and looked all over the comment boards and
troubleshooting forums all over the web and tried every single possible
solution (with the exception of the DVD "upgrade" solution which i was saving
as a last resort) with no success

Finally, on my last possible solution (before i went with the "upgrade") i
went on the "windows Update" history and found the exact date when windows
updated "Successfully" worked prior to the "Failed" messages and simply did a
system restore back to that day! After about 10 minutes while my laptop
restored itself back to 12/21/08 (the last day that windows update worked
correctly) i restarted it and the typical things were warning me (anti virus
out of date and firewall setting , etc) but after i updated those, i ran
windows update once again and everything went smoothly! Now there are no
errors and windows update worked perfectly

i hope this helps you all out because i was frustrated that i paid a little
over $1900 (in late July 2008) for a fully loaded XPS M1530 with everything
you can imagine on it, AND WINDOWS UPDATE WASNT WORKING PROPERLY just 5
months later!
From: jhaysITQ on 21 Jan 2009 01:25
BY chance - do most people that are experiencing this problem have Norton
Internet Security? If you look at your installed updates - it will show you
when the last update succeeded. The Windows Defender and Malicious Updates
have worked even with the 64x updates fail. Mine go back to when Norton
Security center was installed. I turned it off, but still get error - may
try uninstalling Norton and see if it corrects it. I will repost afterwards.



"Very frustrated" wrote:

> I tried all of these fixes and eventully put in my VISTA cd to use the
> upgrade option. However, the "upgrade" is not available and it says the only
> option is to re-install vista (i.e NUKE AND PAVE). I would prefer to find an
> option that won't take me 2 days to re-install all my software, printers,
> etc.....this donesn't seem like a good option....any other suggestions?
>
>
>
> "MowGreen [MVP]" wrote:
>
> > A poster in this newsgroup received this information from MS in regards
> > to the 80070490 error code:
> >
> > > Here's the message I received from Microsoft support:
> > >
> > > This error may occur if the older Windows Update engine files cannot be
> > > replaced by Windows Update Agent 3.0 (7.0.6000.374).
> > > To troubleshoot this issue, I suggest we first reset permission and
> > > reinstall Windows Update Agent 3.0.
> > > Step 1: Reset permission
> > > ================
> > > 1. Please download the subinacl.msi file from the following link and save
> > > the installation patch onto the Desktop:
> > > http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en#AffinityDownloads
> > > 2. Please go to the Desktop and double click the downloaded file.
> > > 3. Please select the C:\Windows\System32 folder as the Destination Folder
> > > during the installation. Later we will use this tool to reset the permission
> > > settings on the current machine.
> > > Note: If UAC (User Account Control) window is prompted for permission to
> > > continue, please click Continue.
> > > 4. Click the Start Button, in the Start Search bar, type: "notepad" (without
> > > quotes) and press Enter.
> > > 5. Copy the following commands and then paste them into the opened Notepad
> > > window:
> > > @echo off
> > > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> > > subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> > > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> > > subinacl /subdirectories %SystemDrive% /grant=administrators=f
> > > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> > > subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> > > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> > > subinacl /subdirectories %SystemDrive% /grant=system=f
> > > @Echo =========================
> > > @Echo Finished.
> > > @Echo =========================
> > > @pause
> > > 6. After pasting the above commands, please close the Notepad window. Choose
> > > Save when you are prompted to save the file. Type "reset.bat" as the file
> > > name and choose Desktop from the left panel as the save location.
> > > 7. Refer to the Desktop and right click the reset.bat file, then choose "Run
> > > as administrator."
> > > 8. You will see a DOS-like window processing.
> > > NOTE: It may take several minutes, please be patient. When it is finished,
> > > you will be prompted with the message: "Finished, press any key to continue".
> > > Step 2: Reinstall Windows Update Agent 3.0
> > > ===========================
> > > 1. Please download the file from the following link:
> > > Windows Vista (32bit)
> > > http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe
> > > Windows Vista (64bit)
> > > http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe
> > > 2. Save the file to D: drive.
> > > Note: Please select a drive where Windows Vista was not loaded because the
> > > file cannot be launched directly from the system root directory.
> > > 3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
> > > (without quotations) and then press Enter to install the Windows Update
> > > engine.
> > > Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and
> > > "/wuforce"
> > > Now, let's run Windows Update again.
> >
> > It did not resolve the issue for the OP, so MS then recommended :
> >
> > > It failed for me too. Microsoft then suggested performing an in-place Vista
> > > upgrade, which did indeed fix the problem.
> > >
> > > 1. With Windows Vista running, insert the Windows Vista CD/DVD.
> > > 2. Run Setup.
> > > 3. When prompted, select Upgrade.
> > > 4. The process takes a LONG time.
> >
> > HTH,
> > MowGreen [MVP 2003-2007]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> >
> > gene7851 wrote:
> >
> > > trying to install security update KB925902. Continuously fails error code
> > > 80070490 which is not listed. How do I complete installation or should I
> > > ignore update?
> >
From: Jason on 27 Jan 2009 08:08
WOW....
i have the same issue and updates last happenned on the 12/21/08 as well.

the last update was an IE7 update KB960714
is that the same??

Hey MS peoples,
is there a known issue with this update.

i have reset the subinacl's and renamed the software distribution folder
etc...
i am determined not to run the DVD over my system..... so will try things if
needed to test.

"SOCAL" wrote:

> i had this exact same problem and looked all over the comment boards and
> troubleshooting forums all over the web and tried every single possible
> solution (with the exception of the DVD "upgrade" solution which i was saving
> as a last resort) with no success
>
> Finally, on my last possible solution (before i went with the "upgrade") i
> went on the "windows Update" history and found the exact date when windows
> updated "Successfully" worked prior to the "Failed" messages and simply did a
> system restore back to that day! After about 10 minutes while my laptop
> restored itself back to 12/21/08 (the last day that windows update worked
> correctly) i restarted it and the typical things were warning me (anti virus
> out of date and firewall setting , etc) but after i updated those, i ran
> windows update once again and everything went smoothly! Now there are no
> errors and windows update worked perfectly
>
> i hope this helps you all out because i was frustrated that i paid a little
> over $1900 (in late July 2008) for a fully loaded XPS M1530 with everything
> you can imagine on it, AND WINDOWS UPDATE WASNT WORKING PROPERLY just 5
> months later!
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