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From: Spacy Mike on 2 Jul 2010 02:24
I have been having trouble with several computers at work with various
versions of .net updates. I spent all day on one user's pc. I had to use
software from a link on Microsoft's site to force some of the version of .net
to uninstall. Then I had to reinstall each .net version, one at a time, and
then install numersous .net updates. This took several reboots.

I think Microsoft should provide a partial refund of the purchase price
since they sold us a defective product, or a good product that they made
defective. If I took my vehicle into the shop, and they accidentally break my
windshield while changing oil, they are liable for windshield repairs.

I can imagine how frustrating, or impossible, for most people to have to
deal with this. I would assume that there are millions of computers out in
the world that will never ever get updated because of this fatal flaw. Some
of the other important updates won't install until this flawed uninstallable
update is successfully installed.

"Dylan S." wrote:

> Yeah, Same here. When i went through the control panel to look at my
> installed programs, the microsoft.net framework was still there. so i tried
> uninstalling it from there and it said "This action is only valid for
> products that are currently installed". So that microsoft install cleanup
> tool didnt work, i found the .net stuff and deleted it with the tool before i
> ttried uninstalling through the control panel.
>
> Now what am i supposed to do without any .net framework and no way too
> reinstall it??
>
> this is really pissing me off as well and microsoft needs to jump on this
> quick.
>
> "Jared" wrote:
>
> > Same thing happened to me
> > no .net file and the next steps wouldnt work
> > any other suggestions?
> >
> > "Ken D" wrote:
> >
> > > After Cleanup could not find .NET Framework, I went to the next link to
> > > install .NET Framework v2.0 Redisributable Package and after running it, it
> > > said: .NET is already installed as part of your operating system.
> > >
> > >
> > > I then went to the next link for the .NET Framework 2.o Security Update for
> > > Vista and running that told me that it was not compatible with my system.
> > >
> > >
> > > "IHatethis!@#$" wrote:
> > >
> > > >
> > > >
> > > > "dadoffourkids" wrote:
> > > >
> > > > > We have a Vista computer failing with the same error code. We can't find a
> > > > > reference either. We contacted Microsoft and got a completely different set
> > > > > of instructions:
> > > > >
> > > > > Dear Customer,
> > > > >
> > > > > Thank you for contacting Microsoft Windows Update Support. My name is Kino
> > > > > and I am glad to work with you. To contact me, you can send emails directly
> > > > > to my account: xxxxxxx(a)mssupport.microsoft.com with the case ID xxxxxxx in
> > > > > the subject line.
> > > > >
> > > > > I would like to apologize for the delay in responding to your support
> > > > > request. Please be assured that you have successfully contacted the correct
> > > > > support team and I will be working with you to address your concerns as
> > > > > quickly as possible.
> > > > >
> > > > > From your description, I understand that the Security Update for Microsoft
> > > > > .NET Framework, Version 2.0 (KB929916) cannot be installed. If I have
> > > > > misunderstood your concern, please feel free to let me know.
> > > > >
> > > > > I understand the inconvenience you have experienced. Please be assured that
> > > > > I will do my best to help you resolve the issue as quickly as possible.
> > > > >
> > > > > The issue can be caused by a damaged .NET Framework component. At this time,
> > > > > let's refer to the following steps to troubleshoot it:
> > > > >
> > > > > Step 1: Download Microsoft Windows Installer CleanUp utility
> > > > > ============================================
> > > > > 1. Visit:
> > > > > http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe
> > > > > 2. Please save the file on your Desktop
> > > > > 3. Please double click the msicuu2.exe file to install it onto your computer.
> > > > >
> > > > > Step 2: Remove .NET Framework 2.0
> > > > > ===========================
> > > > > 1. Click Start Button -> All Programs->Windows Installer Clean Up.
> > > > > 2. Please locate and remove.NET Framework software.
> > > > > After that, please perform the following suggestions to reinstall .NET
> > > > > Framework 2.0 and its update.
> > > > >
> > > > > Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its
> > > > > update
> > > > > ================================================================
> > > > > Please download and install the following updates one by one using sequence.
> > > > > Microsoft .NET Framework Version 2.0 Redistributable Package (x86)
> > > > > http://download.microsoft.com/download/5/6/7/567758a3-759e-473e-bf8f-52154438565a/dotnetfx.exe
> > > > > .NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista
> > > > > http://www.microsoft.com/downloads/details.aspx?FamilyID=cbc9f3cf-c3c3-45c4-82e3-e11398bc2cd2&DisplayLang=en
> > > > >
> > > > > Note: When the “File Download” window appears, please click the Save button,
> > > > > and follow the directions to save the file on the Desktop. After downloading
> > > > > all setup files, please double-click on each one to install them one by one.
> > > > > However, if any error message is encountered when installing .NET Framework
> > > > > 2.0 and the update, please capture a screenshot for further research.
> > > > >
From: Shenan Stanley on 2 Jul 2010 07:43
Spacy Mike wrote:
> I have been having trouble with several computers at work with
> various versions of .net updates. I spent all day on one user's pc.
> I had to use software from a link on Microsoft's site to force some
> of the version of .net to uninstall. Then I had to reinstall each
> .net version, one at a time, and then install numersous .net
> updates. This took several reboots.
>
> I think Microsoft should provide a partial refund of the purchase
> price since they sold us a defective product, or a good product
> that they made defective. If I took my vehicle into the shop, and
> they accidentally break my windshield while changing oil, they are
> liable for windshield repairs.
>
> I can imagine how frustrating, or impossible, for most people to
> have to deal with this. I would assume that there are millions of
> computers out in the world that will never ever get updated because
> of this fatal flaw. Some of the other important updates won't
> install until this flawed uninstallable update is successfully
> installed.


Not everyone has the .NET Framework issue. I don't have it nor have any of
the machines I manage had it. Something changed some things on the
computers in question and if it was something from Microsoft that everyone
would get then why isn't everyone in the same boat?

I have had to help people fix this - but in the end - it isn't an 'across
the board' issue. I even freshly installed a computer the other day
(starting with Windows XP Home Edition with SP3) and patched it using the
windowsupdate web page with over 125 post-SP3 patches in large batches just
to see if I could recreate the issues people have with doing the updates
(not just these, mind you - others as well.) It patched with everything no
problem and is running strong.

So - while I feel your pain - it is your pain. Something changed on the
machine in question (agreed) - but I think you are throwing the bame around
just to feel better about doing what is obviously part of your job (IT
support). Microsoft did not force .NET Framework 2.x/3.x/4.x on you/your
computers nor did they decide what else was to be installed on the computers
or in what order or who used it or the other configuration settings, etc.

Your example assumes the employees of the 'the shop' broke your window while
changing your oil in the standard manner and no vehicle changes were made
they were unaware of and no third party entity was involved. If some third
party came by and shot up the shop for whatever reason - the shop is not
liable for your broken window. If a freak storm blew limbs around while
your car was there and a linb crashed into your window - not the shops
fault. If you modified your car with some third party parts and did not
notify the shop of the changes (or just did not think it should matter) and
the new pressure of the type of oil you chose made some part shoot off and
the part landed miraculously on your windshield and broke it - not the shops
responsibility. Your example isn't bad - but it is incomplete. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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