From: Len on 25 May 2010 12:43 it seems there are alot of people getting error code 646 on windows update, and I have not seen a reply to fixing the 646... WHAT IS THE ANSWER TO THE QUESTIONS
From: MowGreen on 25 May 2010 13:15 Len wrote: > it seems there are alot of people getting error code 646 on windows update, > and I have not seen a reply to fixing the 646... WHAT IS THE ANSWER TO THE > QUESTIONS Surely you jest. I find 26 other threads with " error code 646 " besides yours in this new group. Did you bother searching for it ? Here's 3 resolutions for Vista/Windows 7: 1) Temporarily disable User Account Control. Install the updates, restart, reenable User Account Control. 2) Install the updates with the Office CD already inserted into the CD/DVD drive. 3) Open Windows Update in the Control Panel. Click the 'View updates history' link. Write down the KB number of the *failed* updates. Next, go here: Microsoft Download Center http://www.microsoft.com/downloads/Search.aspx? Download the updates by searching for the KB number, save said updates. When you have them all, close Internet Explorer, and install them one at a time. NOTE: Be sure to download the updates intended for the architecture of the system. x86 (32bit) versions for x86 (32bit) systems; x64 (64bit) versions for x64 (64bit) systems. 4) If the update in question is a *Security update*, such as MS10-031: Description of the security update for Office 2003: May 11, 2010 http://support.microsoft.com/kb/976382 then MS offers *no-charge support* in getting the update installed or troubleshooting compatibility: " How to obtain help and support for this security update For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552 For enterprise customers, support for security updates is available through your usual support contacts. " HTH ! MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked
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