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From: Alpesh on 1 Jun 2010 01:40
Hi,

I have the similar issue, as recently I have installed the HPLJC2320MFP PCL6 driver on Windows 2003 SBS server.

My issue is unable to get in to the Printing Preferences on the server with admin account.

Tried different ways to get in to the Printing Preferences but nothing happens.

Deleted the the .msi file that has been mentioned earlier but still it did not make any difference.

Logged a fault with HP and they are suggesting me to try on XP client machine. My point with them what is the difference does it make even if it works on XP machine locally?

I need to make sure it works on the server, as HP suggests the print driver support the Windows 2003 OS.

Let me know if you can find the solution.



Nicole Quan wrote:

event id 10005 logged in applications logs - ?
17-Oct-08

Hello,
Did you get a solution from HP?

Previous Posts In This Thread:

On Monday, May 19, 2008 12:02 PM
Tech2 wrote:

event id 10005 logged in applications logs
on the print server i recently installed the service pack 2 for Windows
Server 2003. After there are some network printers (HP laserjet 2300,2420
and 2430) that are going offline.. Trying to fix this, i deleted and
reinstall new drivers on the server and now i got this error being logged on
the applications logs.. do you know what does it mean and how can i fix it?

hanks,


Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005
Date: 5/17/2008
Time: 1:33:15 PM
User: NT AUTHORITY\SYSTEM
Computer: computer
Description:
Product: 32 Bit HP BiDi Channel Components Installer -- The installer has
encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2203. The
arguments are: C:\WINDOWS\Installer\34b58.ipi, -2147024629,

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 39 44 45 33 46 32 36 {9DE3F26
0008: 30 2d 42 38 38 45 2d 34 0-B88E-4
0010: 32 43 45 2d 39 30 45 37 2CE-90E7
0018: 2d 37 33 43 37 38 43 33 -73C78C3
0020: 37 44 39 35 45 7d 7D95E}

On Friday, June 27, 2008 11:07 AM
as wrote:

RE: event id 10005 logged in applications logs
"Tech 24" wrote:



This is a recent Issue and has to deal with HP Drivers

What you have happening is one of the drivers you download recently from HP
is doing this for me it was the HP4200 driver Version 61.074.561.43 (released
this may)

With a lot of digging I figured out the HP driver keeps trying to install
HPZBDI32.msi every time that driver is used.

The reason that is happening for some unknow reason HP put the HPZBDI32.msi
reference in the dependent file

If you remove the reference to the msi in the registry for that driver it
should stop trying to install that is my current work around and I have an
open ticket with HP I escalated yesterday

The best thing to do is a registry search on HPZBDI32.msi to see which
driver is causing the issue

The registry path is most likely
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\(driver)

Double click the dependent file and delete the text HPZBDI32.msi

On Friday, October 17, 2008 6:54 PM
Nicole Quan wrote:

event id 10005 logged in applications logs - ?
Hello,
Did you get a solution from HP?


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