From: xrbbaker on 16 Dec 2007 14:15 Running XP Pro all patches, fixes applied IE7 Outlook 2003-HTTPS connection to remote Exchange server McAfee-frequently scanned Stopzilla-frequently scanned desktop set up as Internet Connection Sharing hub Verizon wireless broadband card for Internet access My machine freezes up in various ways when I first start an application. I'll try to start Outlook and it will kick off and then lock up. At other times Outlook will be working fine, I'll be keying in a new email, and then I click Send, and it locks up. At other times IE7 locks up upon launch. This morning for example I rebooted and after the machine started its porcesses I kicked off IE7 and it locked up. I then altcntldelete and select Shutdown. Usually I get a message that explorer.exe is hanging do I want to END it. I select yes. Shutdown partially works and then typically just hangs during the shut down process and I have to hit the power button. I had to repeat this 3 times before IE7 finally worked. For the most part once IE is working and Outlook is working everything is fine and I can go for days as long as I never shut it down. I downloaded procexp and have it kick off auto during start up so that when everything freezes I can still watch what goes on. I really think what is happening is that explorer.exe is the problem. That is because whether Outlook locks or IE7 locks, when I try to break out it says the explorer.exe is not responding. Since both of these apps use the internet connection it also may be that it doesn't talk properly with tcp/ip or my wireless card at times. Of course it's possible that the hangs for each application are caused by totally unrelated things. In the event viewer I'll get things like this: APPLICATION Faulting application iexplore.exe, version 7.0.6000.16574, faulting module sziebho.dll, version 5.0.5.5, fault address 0x00007fb9. Hanging application iexplore.exe, version 7.0.6000.16574, hang module hungapp, version 0.0.0.0, hang address 0x00000000. SYSTEM The DNS proxy agent was unable to read the local list of name-resolution servers from the registry. The data is the error code. The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code. The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM within the required timeout. In summary I tend to waste 30 minutes every time I start the machine due to this nonsense and then it generally behaves. I'd really like to get that 30 minutes back. Any ideas on where to start are greatly appreciated. Thanks, Russ
From: Derik on 16 Dec 2007 17:07 How much memory do you have? xrbbaker wrote: > Running XP Pro > all patches, fixes applied > IE7 > Outlook 2003-HTTPS connection to remote Exchange server > McAfee-frequently scanned > Stopzilla-frequently scanned > desktop set up as Internet Connection Sharing hub > Verizon wireless broadband card for Internet access > > My machine freezes up in various ways when I first start an application. > I'll try to start Outlook and it will kick off and then lock up. At other > times Outlook will be working fine, I'll be keying in a new email, and then I > click Send, and it locks up. At other times IE7 locks up upon launch. This > morning for example I rebooted and after the machine started its porcesses I > kicked off IE7 and it locked up. I then altcntldelete and select Shutdown. > Usually I get a message that explorer.exe is hanging do I want to END it. I > select yes. Shutdown partially works and then typically just hangs during > the shut down process and I have to hit the power button. I had to repeat > this 3 times before IE7 finally worked. For the most part once IE is working > and Outlook is working everything is fine and I can go for days as long as I > never shut it down. > > I downloaded procexp and have it kick off auto during start up so that when > everything freezes I can still watch what goes on. I really think what is > happening is that explorer.exe is the problem. That is because whether > Outlook locks or IE7 locks, when I try to break out it says the explorer.exe > is not responding. Since both of these apps use the internet connection it > also may be that it doesn't talk properly with tcp/ip or my wireless card at > times. Of course it's possible that the hangs for each application are > caused by totally unrelated things. > > In the event viewer I'll get things like this: > > APPLICATION > Faulting application iexplore.exe, version 7.0.6000.16574, faulting module > sziebho.dll, version 5.0.5.5, fault address 0x00007fb9. > > Hanging application iexplore.exe, version 7.0.6000.16574, hang module > hungapp, version 0.0.0.0, hang address 0x00000000. > > SYSTEM > The DNS proxy agent was unable to read the local list of name-resolution > servers from the registry. The data is the error code. > > The Network Address Translator (NAT) was unable to request an operation of > the kernel-mode translation module. This may indicate misconfiguration, > insufficient resources, or an internal error. The data is the error code. > > The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM > within the required timeout. > > In summary I tend to waste 30 minutes every time I start the machine due to > this nonsense and then it generally behaves. I'd really like to get that 30 > minutes back. Any ideas on where to start are greatly appreciated. > > Thanks, > > Russ
From: Gerry on 16 Dec 2007 17:34 Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 4 processes using the largest amounts? What are your anti-virus and anti-spyware arrangements other than McAfee? Have you tried this approach? How to configure Windows XP to start in a "clean boot" state http://support.microsoft.com/kb/310353/en-us Are you using Site Advisor and / or Gmail? Try experimenting with Tools, Manage Add-Ons, Enable or disable Add-ons periodically disable one to see if that one is causing the problem, -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ xrbbaker wrote: > Running XP Pro > all patches, fixes applied > IE7 > Outlook 2003-HTTPS connection to remote Exchange server > McAfee-frequently scanned > Stopzilla-frequently scanned > desktop set up as Internet Connection Sharing hub > Verizon wireless broadband card for Internet access > > My machine freezes up in various ways when I first start an > application. I'll try to start Outlook and it will kick off and then > lock up. At other times Outlook will be working fine, I'll be keying > in a new email, and then I click Send, and it locks up. At other > times IE7 locks up upon launch. This morning for example I rebooted > and after the machine started its porcesses I kicked off IE7 and it > locked up. I then altcntldelete and select Shutdown. Usually I get a > message that explorer.exe is hanging do I want to END it. I select > yes. Shutdown partially works and then typically just hangs during > the shut down process and I have to hit the power button. I had to > repeat this 3 times before IE7 finally worked. For the most part > once IE is working and Outlook is working everything is fine and I > can go for days as long as I never shut it down. > > I downloaded procexp and have it kick off auto during start up so > that when everything freezes I can still watch what goes on. I > really think what is happening is that explorer.exe is the problem. > That is because whether Outlook locks or IE7 locks, when I try to > break out it says the explorer.exe is not responding. Since both of > these apps use the internet connection it also may be that it doesn't > talk properly with tcp/ip or my wireless card at times. Of course > it's possible that the hangs for each application are caused by > totally unrelated things. > > In the event viewer I'll get things like this: > > APPLICATION > Faulting application iexplore.exe, version 7.0.6000.16574, faulting > module sziebho.dll, version 5.0.5.5, fault address 0x00007fb9. > > Hanging application iexplore.exe, version 7.0.6000.16574, hang module > hungapp, version 0.0.0.0, hang address 0x00000000. > > SYSTEM > The DNS proxy agent was unable to read the local list of > name-resolution servers from the registry. The data is the error code. > > The Network Address Translator (NAT) was unable to request an > operation of the kernel-mode translation module. This may indicate > misconfiguration, insufficient resources, or an internal error. The > data is the error code. > > The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register > with DCOM within the required timeout. > > In summary I tend to waste 30 minutes every time I start the machine > due to this nonsense and then it generally behaves. I'd really like > to get that 30 minutes back. Any ideas on where to start are greatly > appreciated. > > Thanks, > > Russ
From: xrbbaker on 16 Dec 2007 17:46 2 GB RAM "Derik" wrote: > How much memory do you have? > > xrbbaker wrote: > > Running XP Pro > > all patches, fixes applied > > IE7 > > Outlook 2003-HTTPS connection to remote Exchange server > > McAfee-frequently scanned > > Stopzilla-frequently scanned > > desktop set up as Internet Connection Sharing hub > > Verizon wireless broadband card for Internet access > > > > My machine freezes up in various ways when I first start an application. > > I'll try to start Outlook and it will kick off and then lock up. At other > > times Outlook will be working fine, I'll be keying in a new email, and then I > > click Send, and it locks up. At other times IE7 locks up upon launch. This > > morning for example I rebooted and after the machine started its porcesses I > > kicked off IE7 and it locked up. I then altcntldelete and select Shutdown. > > Usually I get a message that explorer.exe is hanging do I want to END it. I > > select yes. Shutdown partially works and then typically just hangs during > > the shut down process and I have to hit the power button. I had to repeat > > this 3 times before IE7 finally worked. For the most part once IE is working > > and Outlook is working everything is fine and I can go for days as long as I > > never shut it down. > > > > I downloaded procexp and have it kick off auto during start up so that when > > everything freezes I can still watch what goes on. I really think what is > > happening is that explorer.exe is the problem. That is because whether > > Outlook locks or IE7 locks, when I try to break out it says the explorer.exe > > is not responding. Since both of these apps use the internet connection it > > also may be that it doesn't talk properly with tcp/ip or my wireless card at > > times. Of course it's possible that the hangs for each application are > > caused by totally unrelated things. > > > > In the event viewer I'll get things like this: > > > > APPLICATION > > Faulting application iexplore.exe, version 7.0.6000.16574, faulting module > > sziebho.dll, version 5.0.5.5, fault address 0x00007fb9. > > > > Hanging application iexplore.exe, version 7.0.6000.16574, hang module > > hungapp, version 0.0.0.0, hang address 0x00000000. > > > > SYSTEM > > The DNS proxy agent was unable to read the local list of name-resolution > > servers from the registry. The data is the error code. > > > > The Network Address Translator (NAT) was unable to request an operation of > > the kernel-mode translation module. This may indicate misconfiguration, > > insufficient resources, or an internal error. The data is the error code. > > > > The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM > > within the required timeout. > > > > In summary I tend to waste 30 minutes every time I start the machine due to > > this nonsense and then it generally behaves. I'd really like to get that 30 > > minutes back. Any ideas on where to start are greatly appreciated. > > > > Thanks, > > > > Russ >
From: xrbbaker on 16 Dec 2007 18:04 Hello, I've been using it just fine for a few hours this evening (after few reboots.) Commit Charge: TOTAL = 608448 LIMIT = 2729160 PEAK = 8288766 IMAGE NAME PEAKMEM VIRTMEM iexplorer.exe 90,700 87,028 outlook.exe 84,628 60,960 mcshield.exe 71,256 32,836 explorer.exe 42,996 25,848 svchost.exe 32,924 20,504 vzaccess manager.exe 6,304 5,024 I have McAfee, Stopzilla, and Google toolbar. I have window popups turned OFF on Stopzilla. McAfee firewall is on. MS firewall is off. McAfee Email protection is on. I have not tried the clean boot state. I'll try it. I don't have site advisor or gmail. Wow. I didn't even know about the add ons. I'm going to knock out anything I don't think I need. thx! "Gerry" wrote: > Try Ctrl+Alt+Delete to select Task Manager and click the Performance > Tab. Under Commit Charge what is the Total, the Limit and the Peak? > > You should be able to gather more information from Task Manager. With > the Processes tab open select View, Select, Columns and check the boxes > before Peak Memory Usage and Virtual Memory size. What are the figures > for the 4 processes using the largest amounts? > > What are your anti-virus and anti-spyware arrangements other than > McAfee? > > Have you tried this approach? > How to configure Windows XP to start in a "clean boot" state > http://support.microsoft.com/kb/310353/en-us > > Are you using Site Advisor and / or Gmail? > > Try experimenting with Tools, Manage Add-Ons, Enable or disable Add-ons > periodically disable one to see if that one is causing the problem, > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > xrbbaker wrote: > > Running XP Pro > > all patches, fixes applied > > IE7 > > Outlook 2003-HTTPS connection to remote Exchange server > > McAfee-frequently scanned > > Stopzilla-frequently scanned > > desktop set up as Internet Connection Sharing hub > > Verizon wireless broadband card for Internet access > > > > My machine freezes up in various ways when I first start an > > application. I'll try to start Outlook and it will kick off and then > > lock up. At other times Outlook will be working fine, I'll be keying > > in a new email, and then I click Send, and it locks up. At other > > times IE7 locks up upon launch. This morning for example I rebooted > > and after the machine started its porcesses I kicked off IE7 and it > > locked up. I then altcntldelete and select Shutdown. Usually I get a > > message that explorer.exe is hanging do I want to END it. I select > > yes. Shutdown partially works and then typically just hangs during > > the shut down process and I have to hit the power button. I had to > > repeat this 3 times before IE7 finally worked. For the most part > > once IE is working and Outlook is working everything is fine and I > > can go for days as long as I never shut it down. > > > > I downloaded procexp and have it kick off auto during start up so > > that when everything freezes I can still watch what goes on. I > > really think what is happening is that explorer.exe is the problem. > > That is because whether Outlook locks or IE7 locks, when I try to > > break out it says the explorer.exe is not responding. Since both of > > these apps use the internet connection it also may be that it doesn't > > talk properly with tcp/ip or my wireless card at times. Of course > > it's possible that the hangs for each application are caused by > > totally unrelated things. > > > > In the event viewer I'll get things like this: > > > > APPLICATION > > Faulting application iexplore.exe, version 7.0.6000.16574, faulting > > module sziebho.dll, version 5.0.5.5, fault address 0x00007fb9. > > > > Hanging application iexplore.exe, version 7.0.6000.16574, hang module > > hungapp, version 0.0.0.0, hang address 0x00000000. > > > > SYSTEM > > The DNS proxy agent was unable to read the local list of > > name-resolution servers from the registry. The data is the error code. > > > > The Network Address Translator (NAT) was unable to request an > > operation of the kernel-mode translation module. This may indicate > > misconfiguration, insufficient resources, or an internal error. The > > data is the error code. > > > > The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register > > with DCOM within the required timeout. > > > > In summary I tend to waste 30 minutes every time I start the machine > > due to this nonsense and then it generally behaves. I'd really like > > to get that 30 minutes back. Any ideas on where to start are greatly > > appreciated. > > > > Thanks, > > > > Russ > > >
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