fix OFFLB.EXE freezing computer
in [Microsoft Office]
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From: Mike on 14 Jul 2008 17:20 Hi Bob, After reviewing what you have written here, I am aware that there is a program that is halting Microsoft Excel (2007). I have a script I am running, that is intentionally doing this. The problem is that, when the script executes, Office thinks the application is frozen, and therefore runs OFFLB. Is there a way to disable OFFLB for specific applications, or disable it entirely? When my application returns, OFFLB is holding a resource that I need to exit, and I am forced to either kill the process or wait until it finishes. Thanks, Mike "Bob Buckland ?:-)" wrote: > Hi Stephanie, > > The Office Lifeboat (OffLB.exe) is what launches when one of the Office apps appears to be hung, to try to close the apps, save > your work to disk then try to restart the app. > > There may be a 3rd party add-in, a corrupted template or document, a damaged registry or another factor, such as HP PhotoSmart > Printer driver, or other issue going on. To start, use Start=>Search to cleanup and recycle any left over files from crashes by > searching for file names found using > ~$*.*;*.tmp > > =================== > >>"Stephanie" <Stephanie(a)discussions.microsoft.com> wrote in message news:6A1C1DA0-CF59-4332-A459-0A77932004A0(a)microsoft.com... > When running my Office programs, especially Outlook or Word, the programs > will freeze and I have to use ctrl+Alt+del to open task manager. OFFLB.EXE > will be on the list. Once I stop the service of it, the programs will return > to normal. Sometimes it lasts only a few minutes before it shows up again. > > This is very frustrating!!! I have reinstalled my Office software, done the > service pack upload... > > How can I fix this so it wont do it any more?>> > -- > > Bob Buckland ?:-) > MS Office System Products MVP > > *Courtesy is not expensive and can pay big dividends* > > >
From: Bob Buckland ?:-) on 18 Jul 2008 20:52 Hi Mike, I'm not sure what all the Office Lifeboat (OffLB.exe) watcher uses for criteria or timing to identify a problem. My understanding it that it's not something that can be customized, but you should be able to disable it as part of the install/configuration of Office, but it's part of the diagnostics capability. If this is a deployed/enterprise edition, you can use, from either the Office CD or Office Network Installation Point (oNIP) Setup.exe /Admin to create an Office Customization Tool (OCT) patch file. The setting in the OCT is at Microsoft Office Systems=>Office Diagnostics=>Disable Office Diagnostics. but you may want to do some testing. I haven't tried simply renaming OffLB.exe but suspect that the MS Installer would likely put it back, but you may want to check that as well. You may also want to use the link below to also post this in the MS Office Excel Programming discussion group (link below) to see if anyone there has a solution for you. ========== <<"Mike" <Mike(a)discussions.microsoft.com> wrote in message news:70AFDA09-6A67-4B7D-926F-8A1CCC9F9E42(a)microsoft.com... Hi Bob, After reviewing what you have written here, I am aware that there is a program that is halting Microsoft Excel (2007). I have a script I am running, that is intentionally doing this. The problem is that, when the script executes, Office thinks the application is frozen, and therefore runs OFFLB. Is there a way to disable OFFLB for specific applications, or disable it entirely? When my application returns, OFFLB is holding a resource that I need to exit, and I am forced to either kill the process or wait until it finishes. Thanks, Mike >> -- Please let us know if this has helped, Bob Buckland ?:-) MS Office System Products MVP >>*Courtesy is not expensive and can pay big dividends<< LINKS A. Specific newsgroup/discussion group mentioned in this message: news://msnews.microsoft.com/microsoft.public.excel.programming or via browser: http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.excel.programming B. MS Office Community discussion/newsgroups via Web Browser http://microsoft.com/office/community/en-us/default.mspx or Microsoft hosted newsgroups via Outlook Express/newsreader news://msnews.microsoft.com
From: Bob Buckland ?:-) on 18 Jul 2008 20:54 Thank you for posting back with that information. There have been some odd issues with HP Printer drivers with Office 2007 and HP has mentioned that they are working on some updates, but I don't recall that particular model printer being mentioned. Glad you're now UpAndRunning. :) ============= <<"AllSystemsDown" <AllSystemsDown(a)discussions.microsoft.com> wrote in message news:1C31498D-353E-43CF-A3A4-2D8CBEB20CE4(a)microsoft.com... Hello All, I finally figured out my problem. The computer had a printer installed from HP installation CD rom for an HP inkjet 1200n. Once I uninstalled the HP printer and all software associated with it my lockup problems with Access went away and so did OFFLB.EXE. I can only think something from the HP program was conflicting with Office2007 causing it to go into protection thus firing up Office Life boat (OFFLB.EXE). I downloaded just the driver and setup a new printer using just the driver from HP and now everthing is working. >> -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends*
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