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From: RAM on 26 Apr 2010 11:15 I'm trying to install the hotfix described in KB968858 - part of what this hotfix does is allow Outlook 2007 to check Subject Alternative Names in a certificate (which is what we are doing for our Exchange 2010 install). Every time I run the exe, I get a vague "the installation failed" and nothing in the event log. My Office 2007 is only at SP1 (a requirement for the hotfix). I've tried searching thru the descriptions of all the other office updates that are installed, but none seem to list this particular hotfix. Can someone tell me if it is included in another update for Office 2007? - RAM
From: RAM on 27 Apr 2010 10:03 On Apr 26, 11:40 am, "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote: > Yes, apply Service Pack 2 for Office 2007 and the updates that came out > after that. Thanks for the response, but I'm not sure that answers my question. Is the hotfix described in KB96885 included in some other update? Is that why the install fails? The prerequisites only list Office 2007 SP1. But your response sparks another question: should I make sure all my Outlook 2007 clients are running Office 2007 SP2 in preparation for our move to Exchange 2010?
From: Tom Willett on 27 Apr 2010 10:59 Hotfixes normally are not included in any other updates, as they are specific fixes for specific problems on only a few computers. "RAM" <rmilbrand(a)gfnet.com> wrote in message news:a577115d-e963-427f-97f3-3a1bef19b7cb(a)o12g2000vba.googlegroups.com... On Apr 26, 11:40 am, "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote: > Yes, apply Service Pack 2 for Office 2007 and the updates that came out > after that. Thanks for the response, but I'm not sure that answers my question. Is the hotfix described in KB96885 included in some other update? Is that why the install fails? The prerequisites only list Office 2007 SP1. But your response sparks another question: should I make sure all my Outlook 2007 clients are running Office 2007 SP2 in preparation for our move to Exchange 2010?
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