hp laserjet 1200 repeated printer-state-message="/usr/lib/cups/backend/hp failed" usb
in [Debian]
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From: Ron Johnson on 14 Mar 2010 17:40 On 2010-03-14 11:44, Mitchell Laks wrote: > Hi, > > I have a Hp laserjet printer connected through a usb backend. I am plagued by repeated > episodes of failure of the printer to print. It works for a while and then it > spontaneously stops working. I reinstall the driver via the localhost:631 interface > and it prints and a day later it stops working. > > D [14/Mar/2010:11:29:05 -0400] [Job 2806] Printer stopped due to backend errors; please consult the error_log file for details. Dumb question: what does the error_log file say? > D [14/Mar/2010:11:29:05 -0400] [Job 2806] End of messages > D [14/Mar/2010:11:29:05 -0400] [Job 2806] printer-state=5(stopped) > D [14/Mar/2010:11:29:05 -0400] [Job 2806] printer-state-message="/usr/lib/cups/backend/hp failed" > D [14/Mar/2010:11:29:05 -0400] [Job 2806] printer-state-reasons=paused > E [14/Mar/2010:11:39:52 -0400] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory > E [14/Mar/2010:11:39:52 -0400] Unable to remove temporary file "/var/spool/cups/tmp/.fontconfig" - Is a directory > E [14/Mar/2010:11:39:54 -0400] [cups-driverd] Bad driver information file "/usr/share/ppd/postscript/Kyocera/ReadMe.htm"! > E [14/Mar/2010:11:39:54 -0400] [cups-driverd] Bad driver information file "/usr/share/ppd/postscript/Kyocera/kyocera_ppd_8.2.txt"! > > > strange I am using the recommended Postscript en driver and what is this about Kyocera? > > I am tempted to switch back to the parallel port connection ,,, > > Mitchell > > -- Ron Johnson, Jr. Jefferson LA USA "If God had wanted man to play soccer, he wouldn't have given us arms." Mike Ditka -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/4B9D56E3.7060000(a)cox.net
From: Ron Johnson on 14 Mar 2010 22:30 On 2010-03-14 21:12, Mitchell Laks wrote: > On 16:36 Sun 14 Mar , Ron Johnson wrote: > >> Dumb question: what does the error_log file say? > > !!! That is from the error_log !!!! :) I wonder why the error_log would say "please consult the error_log file". Very "interesting". [snip] > > >>> E [14/Mar/2010:11:39:54 -0400] [cups-driverd] Bad driver information file "/usr/share/ppd/postscript/Kyocera/kyocera_ppd_8.2.txt"! > > from another line in the log. Here's what my Sid system reports: $ dir /usr/share/ppd/postscript/Kyocera/ total 144 drwxr-xr-x 8 root root 36864 2009-06-17 20:17:34 ./ drwxr-xr-x 17 root root 4096 2009-03-14 08:17:14 ../ drwxr-xr-x 2 root root 12288 2009-06-17 20:17:34 de/ drwxr-xr-x 2 root root 16384 2009-06-17 20:17:34 en/ drwxr-xr-x 2 root root 12288 2009-06-17 20:17:34 es/ drwxr-xr-x 2 root root 12288 2009-06-17 20:17:34 fr/ drwxr-xr-x 2 root root 12288 2009-06-17 20:17:34 it/ -rw-r--r-- 1 root root 4234 2009-06-16 02:21:34 kyocera_ppd_8.2.txt drwxr-xr-x 2 root root 12288 2009-06-17 20:17:34 pt/ -rw-r--r-- 1 root root 19596 2009-06-16 02:21:34 ReadMe.htm $ file /usr/share/ppd/postscript/Kyocera/kyocera_ppd_8.2.txt /usr/share/ppd/postscript/Kyocera/kyocera_ppd_8.2.txt: ASCII English text > Note that I never owned any other printer than the HP 1200 (at work a 1300). > > I never had this problem with the lp0 connection. Only with the USB connection. Loose connection somewhere? > Trouble is I have 3 machines (hp 1200 or 1300) - work/home/my parents > 3 are now with usb connections. I only have > one parallel connector for home, to revert to. > i have the same failing driver in each place. Cups stops printing > every few days and I have to > reinstall the driver whenever I want to print. It is annoying to my dad who cannot > print when I am not there... > Understandable. What exactly is the printer driver you are using? hplip? -- Ron Johnson, Jr. Jefferson LA USA "If God had wanted man to play soccer, he wouldn't have given us arms." Mike Ditka -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/4B9D9A9A.1080303(a)cox.net
From: Wayne on 14 Mar 2010 22:50 Mitchell Laks wrote: > On 16:36 Sun 14 Mar , Ron Johnson wrote: > >> Dumb question: what does the error_log file say? > > !!! That is from the error_log !!!! :) > > ls /var/log/cups/ > access_log access_log.5.gz error_log.1.gz error_log.6.gz page_log.3.gz > access_log.1.gz access_log.6.gz error_log.2.gz error_log.7.gz page_log.4.gz > access_log.2.gz access_log.7.gz error_log.3.gz page_log page_log.5.gz > access_log.3.gz access_log.O error_log.4.gz page_log.1.gz page_log.6.gz > access_log.4.gz error_log error_log.5.gz page_log.2.gz page_log.7.gz > > the info i quoted was the info content in the error_log !!!! > Having the same problem here with an HP 6P. This has been going on since December. Error log show what you get and then some. Getting 500 Internal Server Error from all but the admin pages so can't ever see the printer/classes, etc. E [14/Mar/2010:20:43:21 -0400] [cups-driverd] Bad driver information file "/usr/share/ppd/postscript/Kyocera/kyocera_ppd_8.2.txt"! E [14/Mar/2010:20:43:21 -0400] [cups-driverd] Bad driver information file "/usr/share/ppd/postscript/Kyocera/ReadMe.htm"! W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in /usr/share/ppd/hp-ppd/HP/HP_DeskJet_600C_Photo_Series.ppd! W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in /usr/share/ppd/hp-ppd/HP/HP_DeskJet_900C_Series.ppd! W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in /usr/share/ppd/hp-ppd/HP/HP_DeskJet_990C.ppd! -- W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in /usr/share/ppd/hp-ppd/HP/HP_DeskJet_350C.ppd! W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in /usr/share/ppd/hp-ppd/HP/HP_DeskJet_600C_Series.ppd! W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in /usr/share/ppd/hp-ppd/HP/HP_DeskJet_630C.ppd! E [14/Mar/2010:20:43:43 -0400] PID 19209 (/usr/lib/cups/cgi-bin/jobs.cgi) crashed on signal 6! E [14/Mar/2010:20:43:50 -0400] PID 19352 (/usr/lib/cups/cgi-bin/printers.cgi) crashed on signal 6! Upgraded cups for the last time today. It great when it works but a real pain when it doesn't. Going back to lpr/magicfilter which always worked. Good luck - you are not alone anyway, if that matters. Wayne -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/4B9D9F4A.5030609(a)gmail.com
From: Ron Johnson on 14 Mar 2010 23:10 On 2010-03-14 21:52, Mitchell Laks wrote: > On 21:25 Sun 14 Mar , Ron Johnson wrote: >> Here's what my Sid system reports: >> [snip] > > and > > file /usr/share/ppd/postscript/Kyocera/kyocera_ppd_8.2.txt > /usr/share/ppd/postscript/Kyocera/kyocera_ppd_8.2.txt: ASCII English text > >> Loose connection somewhere? > > i have had flaky printing (ie intermittent stopping of printing) > on all three machines with the standard install of cups. > 2 machines are running sid and my dad's is an old 4.0 install because all he needs is openoffice and internet. > 3 PCs or 3 printers? *Anything* physically, literally common? Even something that seems minor and inconsequential? Maybe going through a hub? Especially an un-powered or cheap hub. If there's nothing there, and it really does consistently work though the parport, then next step is to go to a cups-dedicated list. > > > I chose the Postscript recommended option in the hp drivers section in cups... > > > Thank you for your interest Ron, you have been very helpful in the past too! > Appreciate that. -- Ron Johnson, Jr. Jefferson LA USA "If God had wanted man to play soccer, he wouldn't have given us arms." Mike Ditka -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/4B9DA40B.4000808(a)cox.net
From: Ron Johnson on 14 Mar 2010 23:20
On 2010-03-14 21:45, Wayne wrote: > Mitchell Laks wrote: >> On 16:36 Sun 14 Mar , Ron Johnson wrote: >> >>> Dumb question: what does the error_log file say? >> >> !!! That is from the error_log !!!! :) >> >> ls /var/log/cups/ >> access_log access_log.5.gz error_log.1.gz error_log.6.gz >> page_log.3.gz >> access_log.1.gz access_log.6.gz error_log.2.gz error_log.7.gz >> page_log.4.gz >> access_log.2.gz access_log.7.gz error_log.3.gz page_log >> page_log.5.gz >> access_log.3.gz access_log.O error_log.4.gz page_log.1.gz >> page_log.6.gz >> access_log.4.gz error_log error_log.5.gz page_log.2.gz >> page_log.7.gz >> >> the info i quoted was the info content in the error_log !!!! >> > > Having the same problem here with an HP 6P. This has been going on > since December. Error log show what you get and then some. > > Getting 500 Internal Server Error from all but the admin pages so can't > ever see the printer/classes, etc. > > E [14/Mar/2010:20:43:21 -0400] [cups-driverd] Bad driver information > file "/usr/share/ppd/postscript/Kyocera/kyocera_ppd_8.2.txt"! > E [14/Mar/2010:20:43:21 -0400] [cups-driverd] Bad driver information > file "/usr/share/ppd/postscript/Kyocera/ReadMe.htm"! > W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in > /usr/share/ppd/hp-ppd/HP/HP_DeskJet_600C_Photo_Series.ppd! > W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in > /usr/share/ppd/hp-ppd/HP/HP_DeskJet_900C_Series.ppd! > W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in > /usr/share/ppd/hp-ppd/HP/HP_DeskJet_990C.ppd! > -- > W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in > /usr/share/ppd/hp-ppd/HP/HP_DeskJet_350C.ppd! > W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in > /usr/share/ppd/hp-ppd/HP/HP_DeskJet_600C_Series.ppd! > W [14/Mar/2010:20:43:21 -0400] [CGI] Missing Product in > /usr/share/ppd/hp-ppd/HP/HP_DeskJet_630C.ppd! > E [14/Mar/2010:20:43:43 -0400] PID 19209 > (/usr/lib/cups/cgi-bin/jobs.cgi) crashed on signal 6! > E [14/Mar/2010:20:43:50 -0400] PID 19352 > (/usr/lib/cups/cgi-bin/printers.cgi) crashed on signal 6! > > > Upgraded cups for the last time today. It great when it works but a > real pain when it doesn't. Going back to lpr/magicfilter which always > worked. > Signal 6 is SIGABRT. I'd file a bug against hplip. -- Ron Johnson, Jr. Jefferson LA USA "If God had wanted man to play soccer, he wouldn't have given us arms." Mike Ditka -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/4B9DA5A0.5020103(a)cox.net |