information store cannot start
in [Microsoft Exchange]
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From: Leonard on 6 Nov 2006 09:04 nousers could getinto outlook today on checking the exchange information store i found it had not started, and when you try and restert it you get error 1053 did not start in a timely fasion (or something to that effect) of restarting the exchange server 2003, running on a windows 2003 std server this is our 2nd 2003 server which is only used for exchange. of restarting i get an error microsodft mdb store encountered a problem and needed to close event viewer logs Event Type: Error Event Source: MSExchangeSA Event Category: Mailbox Management Event ID: 9200 Date: 06/11/2006 Time: 13:49:00 User: N/A Computer: EXCHSERVER Description: Failed to perform MAPI logon. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: MSExchangeSA Event Category: MAPI Session Event ID: 9175 Date: 06/11/2006 Time: 13:49:00 User: N/A Computer: EXCHSERVER Description: The MAPI call 'OpenMsgStore' failed with the following error: The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0526-00000000 For more information, click http://www.microsoft.com/contentredirect.asp. Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 06/11/2006 Time: 13:39:52 User: N/A Computer: EXCHSERVER Description: Faulting application store.exe, version 6.5.7650.28, faulting module ese.dll, version 6.5.7638.2, fault address 0x000f9ee4. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 74 6f ure sto 0018: 72 65 2e 65 78 65 20 36 re.exe 6 0020: 2e 35 2e 37 36 35 30 2e .5.7650. 0028: 32 38 20 69 6e 20 65 73 28 in es 0030: 65 2e 64 6c 6c 20 36 2e e.dll 6. 0038: 35 2e 37 36 33 38 2e 32 5.7638.2 0040: 20 61 74 20 6f 66 66 73 at offs 0048: 65 74 20 30 30 30 66 39 et 000f9 0050: 65 65 34 ee4 i hope somebody can help i was runnign panda exchange secure of the server, panda tech support instrusted me in removing this from the server
From: Susan on 6 Nov 2006 10:13 have you removed Panda, then? are there any other errors in any event log? does this apply to your situation: http://support.microsoft.com/kb/274534/en-us -- Susan Conkey [MVP] "Leonard" <Leonard(a)discussions.microsoft.com> wrote in message news:3907561B-0B19-4C21-8DBA-D513A6D6118C(a)microsoft.com... > nousers could getinto outlook today > on checking the exchange information store i found it had not started, and > when you try and restert it you get error 1053 did not start in a timely > fasion (or something to that effect) > > of restarting the exchange server 2003, running on a windows 2003 std > server > this is our 2nd 2003 server which is only used for exchange. > > of restarting i get an error microsodft mdb store encountered a problem > and > needed to close > > event viewer logs > > > Event Type: Error > Event Source: MSExchangeSA > Event Category: Mailbox Management > Event ID: 9200 > Date: 06/11/2006 > Time: 13:49:00 > User: N/A > Computer: EXCHSERVER > Description: > Failed to perform MAPI logon. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Error > Event Source: MSExchangeSA > Event Category: MAPI Session > Event ID: 9175 > Date: 06/11/2006 > Time: 13:49:00 > User: N/A > Computer: EXCHSERVER > Description: > The MAPI call 'OpenMsgStore' failed with the following error: > The Microsoft Exchange Server computer is not available. Either there are > network problems or the Microsoft Exchange Server computer is down for > maintenance. > The MAPI provider failed. > Microsoft Exchange Server Information Store > ID no: 8004011d-0526-00000000 > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > Event Type: Error > Event Source: Application Error > Event Category: (100) > Event ID: 1000 > Date: 06/11/2006 > Time: 13:39:52 > User: N/A > Computer: EXCHSERVER > Description: > Faulting application store.exe, version 6.5.7650.28, faulting module > ese.dll, version 6.5.7638.2, fault address 0x000f9ee4. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 46 61 69 6c ion Fail > 0010: 75 72 65 20 20 73 74 6f ure sto > 0018: 72 65 2e 65 78 65 20 36 re.exe 6 > 0020: 2e 35 2e 37 36 35 30 2e .5.7650. > 0028: 32 38 20 69 6e 20 65 73 28 in es > 0030: 65 2e 64 6c 6c 20 36 2e e.dll 6. > 0038: 35 2e 37 36 33 38 2e 32 5.7638.2 > 0040: 20 61 74 20 6f 66 66 73 at offs > 0048: 65 74 20 30 30 30 66 39 et 000f9 > 0050: 65 65 34 ee4 > > > i hope somebody can help > > i was runnign panda exchange secure of the server, panda tech support > instrusted me in removing this from the server > >
From: Leonard on 6 Nov 2006 11:06 panda has been removed the link is refering to exchange 2000 and not 2003 that we have "Susan" wrote: > have you removed Panda, then? are there any other errors in any event log? > does this apply to your situation: > > http://support.microsoft.com/kb/274534/en-us > > -- > Susan Conkey [MVP] > > > > "Leonard" <Leonard(a)discussions.microsoft.com> wrote in message > news:3907561B-0B19-4C21-8DBA-D513A6D6118C(a)microsoft.com... > > nousers could getinto outlook today > > on checking the exchange information store i found it had not started, and > > when you try and restert it you get error 1053 did not start in a timely > > fasion (or something to that effect) > > > > of restarting the exchange server 2003, running on a windows 2003 std > > server > > this is our 2nd 2003 server which is only used for exchange. > > > > of restarting i get an error microsodft mdb store encountered a problem > > and > > needed to close > > > > event viewer logs > > > > > > Event Type: Error > > Event Source: MSExchangeSA > > Event Category: Mailbox Management > > Event ID: 9200 > > Date: 06/11/2006 > > Time: 13:49:00 > > User: N/A > > Computer: EXCHSERVER > > Description: > > Failed to perform MAPI logon. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > > > > > Event Type: Error > > Event Source: MSExchangeSA > > Event Category: MAPI Session > > Event ID: 9175 > > Date: 06/11/2006 > > Time: 13:49:00 > > User: N/A > > Computer: EXCHSERVER > > Description: > > The MAPI call 'OpenMsgStore' failed with the following error: > > The Microsoft Exchange Server computer is not available. Either there are > > network problems or the Microsoft Exchange Server computer is down for > > maintenance. > > The MAPI provider failed. > > Microsoft Exchange Server Information Store > > ID no: 8004011d-0526-00000000 > > > > For more information, click http://www.microsoft.com/contentredirect.asp. > > > > > > Event Type: Error > > Event Source: Application Error > > Event Category: (100) > > Event ID: 1000 > > Date: 06/11/2006 > > Time: 13:39:52 > > User: N/A > > Computer: EXCHSERVER > > Description: > > Faulting application store.exe, version 6.5.7650.28, faulting module > > ese.dll, version 6.5.7638.2, fault address 0x000f9ee4. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: 41 70 70 6c 69 63 61 74 Applicat > > 0008: 69 6f 6e 20 46 61 69 6c ion Fail > > 0010: 75 72 65 20 20 73 74 6f ure sto > > 0018: 72 65 2e 65 78 65 20 36 re.exe 6 > > 0020: 2e 35 2e 37 36 35 30 2e .5.7650. > > 0028: 32 38 20 69 6e 20 65 73 28 in es > > 0030: 65 2e 64 6c 6c 20 36 2e e.dll 6. > > 0038: 35 2e 37 36 33 38 2e 32 5.7638.2 > > 0040: 20 61 74 20 6f 66 66 73 at offs > > 0048: 65 74 20 30 30 30 66 39 et 000f9 > > 0050: 65 65 34 ee4 > > > > > > i hope somebody can help > > > > i was runnign panda exchange secure of the server, panda tech support > > instrusted me in removing this from the server > > > > > > >
From: Susan on 6 Nov 2006 11:09 many articles referring to Exchange 2000 also apply to 2003... -- Susan Conkey [MVP] "Leonard" <Leonard(a)discussions.microsoft.com> wrote in message news:5FE1F703-C843-43A0-B4F3-8952C9F43687(a)microsoft.com... > panda has been removed > > the link is refering to exchange 2000 and not 2003 that we have > > > > "Susan" wrote: > >> have you removed Panda, then? are there any other errors in any event >> log? >> does this apply to your situation: >> >> http://support.microsoft.com/kb/274534/en-us >> >> -- >> Susan Conkey [MVP] >> >> >> >> "Leonard" <Leonard(a)discussions.microsoft.com> wrote in message >> news:3907561B-0B19-4C21-8DBA-D513A6D6118C(a)microsoft.com... >> > nousers could getinto outlook today >> > on checking the exchange information store i found it had not started, >> > and >> > when you try and restert it you get error 1053 did not start in a >> > timely >> > fasion (or something to that effect) >> > >> > of restarting the exchange server 2003, running on a windows 2003 std >> > server >> > this is our 2nd 2003 server which is only used for exchange. >> > >> > of restarting i get an error microsodft mdb store encountered a problem >> > and >> > needed to close >> > >> > event viewer logs >> > >> > >> > Event Type: Error >> > Event Source: MSExchangeSA >> > Event Category: Mailbox Management >> > Event ID: 9200 >> > Date: 06/11/2006 >> > Time: 13:49:00 >> > User: N/A >> > Computer: EXCHSERVER >> > Description: >> > Failed to perform MAPI logon. >> > >> > For more information, see Help and Support Center at >> > http://go.microsoft.com/fwlink/events.asp. >> > >> > >> > Event Type: Error >> > Event Source: MSExchangeSA >> > Event Category: MAPI Session >> > Event ID: 9175 >> > Date: 06/11/2006 >> > Time: 13:49:00 >> > User: N/A >> > Computer: EXCHSERVER >> > Description: >> > The MAPI call 'OpenMsgStore' failed with the following error: >> > The Microsoft Exchange Server computer is not available. Either there >> > are >> > network problems or the Microsoft Exchange Server computer is down for >> > maintenance. >> > The MAPI provider failed. >> > Microsoft Exchange Server Information Store >> > ID no: 8004011d-0526-00000000 >> > >> > For more information, click >> > http://www.microsoft.com/contentredirect.asp. >> > >> > >> > Event Type: Error >> > Event Source: Application Error >> > Event Category: (100) >> > Event ID: 1000 >> > Date: 06/11/2006 >> > Time: 13:39:52 >> > User: N/A >> > Computer: EXCHSERVER >> > Description: >> > Faulting application store.exe, version 6.5.7650.28, faulting module >> > ese.dll, version 6.5.7638.2, fault address 0x000f9ee4. >> > >> > For more information, see Help and Support Center at >> > http://go.microsoft.com/fwlink/events.asp. >> > Data: >> > 0000: 41 70 70 6c 69 63 61 74 Applicat >> > 0008: 69 6f 6e 20 46 61 69 6c ion Fail >> > 0010: 75 72 65 20 20 73 74 6f ure sto >> > 0018: 72 65 2e 65 78 65 20 36 re.exe 6 >> > 0020: 2e 35 2e 37 36 35 30 2e .5.7650. >> > 0028: 32 38 20 69 6e 20 65 73 28 in es >> > 0030: 65 2e 64 6c 6c 20 36 2e e.dll 6. >> > 0038: 35 2e 37 36 33 38 2e 32 5.7638.2 >> > 0040: 20 61 74 20 6f 66 66 73 at offs >> > 0048: 65 74 20 30 30 30 66 39 et 000f9 >> > 0050: 65 65 34 ee4 >> > >> > >> > i hope somebody can help >> > >> > i was runnign panda exchange secure of the server, panda tech support >> > instrusted me in removing this from the server >> > >> > >> >> >>
From: Frank Zunderer on 6 Nov 2006 13:55
Leonard wrote: > panda has been removed Googling for panda and exchange for research i stumbled over your thread and also another one: http://groups.google.de/groups?threadm=833E9436-2973-45FC-8B64-83AA3D330FB9%40microsoft.com this guy also had problems with the information store not starting after uninstalling panda: quote: It is OK, now, I managed to figure out how to re-start the services. Because Panda doesn't work 100% with MS Exchange 2003, I had to invoke a change in the registry. For anyone else who has this problem, go to START -> RUN and type "regedit" and change the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS Change the key listed as "VirusScan" from 1 to 0, this will allow you to restart Exchange. /quote maybe this can help you frank |