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From: big.daddy1922 on 9 Apr 2010 12:41 DOWN load office 2007 free 60 day and after four 1/2 hours it said "cant install need a newer version?
From: PA Bear [MS MVP] on 9 Apr 2010 13:19 And your Windows Update question is...? big.daddy1922(a)hotmail.com wrote: > DOWN load office 2007 free 60 day and after four 1/2 hours it said "cant > install need a newer version?
From: Shenan Stanley on 9 Apr 2010 17:07
big.daddy1922(a)hotmail.com wrote: > DOWN load office 2007 free 60 day and after four 1/2 hours it said > "cant install need a newer version? What? If English is not your primary language - I suggest you try posting in a newsgroup/forum where your native language is prevalent. If it is - let me try and decipher. Your subject seems to have something to do with "Internet Explorer" or "Windows XP Professional" maybe? Then your message body seems to indicate you downloaded the Microsoft Office 2007 trial (likely - hopefully - from here: http://office.microsoft.com/en-us/products/HA101741481033.aspx) and I think you are saying that then, 270 minutes later, it told you that you cannot install that and that you need a newer version? So - let's get some information. Are you running Windows XP Professional Edition? If so - is it 32 or 64-bit? How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system http://support.microsoft.com/kb/827218 What version (if any) of the Microsoft Office products have you had installed prior to this attempt to install the Microsoft Office 2007 trial? And are they still installed? (Word? Excel? PowerPoint? Outlook? Does not have to be the entire suite. Could even just be the Excel or Word or PowerPoint *viewers*...) What antivirus software do you utilize? Norton? Symantec? McAfee? eSet? Avira? AVG? Avast? Something else? And is it up to date? What antispyware applications do you have? MalwareBytes? SuperAntiSpyware? Other? And when was the last time you scanned with those? How much free space do you have on your system (C:\) drive? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |