laptop will not start
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From: Chicken George on 1 Nov 2009 10:51 My sister's 3 year old laptop will not start in any configuation. She cannot find her original XP Home Edition cd. Can she get a copy from Microsoft or can I use my wife's laptop disc to fault find or even repair her installation?
From: nass on 1 Nov 2009 11:04 "Chicken George" wrote: > My sister's 3 year old laptop will not start in any configuation. She cannot > find her original XP Home Edition cd. Can she get a copy from Microsoft or > can I use my wife's laptop disc to fault find or even repair her installation? Hi George, Can you explain further what stage the Laptop reach and stop or prevent you from reaching the Log on Screen? It could be the HDD gone or a memory gone bad. My Advice, if you are not into tech try to take the Laptop to your Local Repair shop to fix it for you. BTW what your Sister's Laptop Model and your wife's Laptop Model? HTH nass --- http://www.nasstec.co.uk
From: Chicken George on 1 Nov 2009 15:48 "nass" wrote: > > > "Chicken George" wrote: > > > My sister's 3 year old laptop will not start in any configuation. She cannot > > find her original XP Home Edition cd. Can she get a copy from Microsoft or > > can I use my wife's laptop disc to fault find or even repair her installation? > > Hi George, > Can you explain further what stage the Laptop reach and stop or prevent you > from reaching the Log on Screen? > > It could be the HDD gone or a memory gone bad. > My Advice, if you are not into tech try to take the Laptop to your Local > Repair shop to fix it for you. > BTW what your Sister's Laptop Model and your wife's Laptop Model? > HTH > nass > --- > http://www.nasstec.co.uk >
From: Chicken George on 2 Nov 2009 02:28
I did reply yesterday but for some reason the text did not post. Since then my sister has found the original disc so I will try that and come back if it does not work, Thanks "nass" wrote: > > > "Chicken George" wrote: > > > My sister's 3 year old laptop will not start in any configuation. She cannot > > find her original XP Home Edition cd. Can she get a copy from Microsoft or > > can I use my wife's laptop disc to fault find or even repair her installation? > > Hi George, > Can you explain further what stage the Laptop reach and stop or prevent you > from reaching the Log on Screen? > > It could be the HDD gone or a memory gone bad. > My Advice, if you are not into tech try to take the Laptop to your Local > Repair shop to fix it for you. > BTW what your Sister's Laptop Model and your wife's Laptop Model? > HTH > nass > --- > http://www.nasstec.co.uk > |