From: stephanieann on
i turned on my computer one morning and it was back to factory settings. had
to redo my outlook account and lost all emails.

is there a way to recover them?
From: Gordon on
On 13/03/2010 01:20, stephanieann wrote:
> i turned on my computer one morning and it was back to factory settings. had
> to redo my outlook account and lost all emails.
>
> is there a way to recover them?

Do a search for *.pst files.
From: Leonid S. Knyshov // SBS Expert on
On 3/12/2010 5:20 PM, stephanieann wrote:
> i turned on my computer one morning and it was back to factory settings. had
> to redo my outlook account and lost all emails.
>
> is there a way to recover them?
You are probably logged in into a secondary profile.

Is this a corporate computer? If not, go to control panel and then User
Accounts (you may need to enable classic view to see all icons at once).

Check how many accounts you have.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)