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From: Jo-Anne on 8 Dec 2009 23:30 "Danny Kile" <kiledanny(a)NOSPAMnetscape.net> wrote in message news:epVM$lHeKHA.1824(a)TK2MSFTNGP04.phx.gbl... > Jo-Anne wrote: >> "Danny Kile"<kiledanny(a)NOSPAMnetscape.net> wrote in message >> news:%23jvFdrGeKHA.4112(a)TK2MSFTNGP06.phx.gbl... >>> Jo-Anne wrote: >>>> My new Toshiba netbook running WinXP SP3 arrived yesterday. I >>>> "connected" >>>> it >>>> to my wireless router by clicking on the wireless connection icon in >>>> the >>>> system tray, picking my network from the ones available, and typing in >>>> my >>>> key. It worked fine yesterday and this morning. Suddenly, this >>>> afternoon, >>>> I >>>> can't get connected to anything. When I hover the cursor over the icon, >>>> I >>>> am >>>> told "Wireless connection unavailable." >>>> >>>> My desktop computer and my other laptop are working fine. >>>> >>>> I phoned my ISP and was told there could be some interference and I >>>> should >>>> bring in the router and the netbook to have something changed (the >>>> channel >>>> maybe?). >>>> >>>> Is there anything I can try on my own rather than taking everything to >>>> the >>>> shop? Could I have done something to screw up the connection in the >>>> course >>>> of setting up something else? Is there any chance that one of the >>>> automatic >>>> updates could have done something? (I downloaded and installed all of >>>> the >>>> high-priority Windows updates this morning.) >>>> >>>> Thank you! >>>> >>>> Jo-Anne >>>> >>>> >>>> >>> >>> You stated that you desktop and other laptop are working, but you did >>> not >>> say that they are connected wirelessly or through Ethernet cable. >>> >>> Put your mouse back over the wireless network icon and right click, then >>> left click "View Available Wireless Networks". Are there any wireless >>> networks listed, the one you connected to earlier or perhaps a >>> neighbors, >>> anything at all? If not click Refresh Network List, and see if that get >>> you anything. >>> >>> On some netbook and laptops there is a physical switch for turning off >>> the >>> wireless network adapter radio, and on some there is a key combination >>> to >>> do this, you would need to check you owners manual for this. >>> >>> Please post the make and model of the netbook. >>> >>> Danny >> >> Thank you, Danny! I've been thinking it's probably something I did. I was >> playing with the FN key. The computer didn't come with a manual, and I've >> only now located one online for the series. >> >> What I bought is the Toshiba Mini NB205-N310. It has Bluetooth, and I'm >> unfamiliar with that. I suspect I should print out the entire 207-page >> manual for reference. I just found something in the manual about using >> the >> FN key + F8 to enable and disable the optional wireless devices installed >> in >> the computer. But so far it hasn't worked to change anything. >> >> My desktop computer is connected physically to the wireless router. My >> other >> laptop is connected wirelessly to the router. I can't choose a wireless >> network on the netbook; when I right-click on the icon, where I'd >> normally >> get a list of networks, what I get instead is "Windows cannot configure >> this >> wireless connection. If you have enabled another problem to configure >> this >> wireless connection, use that software." >> >> Any idea of what I should try next? >> >> Thank you again! >> >> Jo-Anne >> >> >> > The FN key + F8 will turn the radio on/off. > > When the Wireless antenna is ON, the wireless indicator light will > be lit. Be sure it is on. > > The message "Windows cannot configure this wireless connection. If you > have enabled another program to configure this wireless connection, use > that software." For this you need to mouse over the other Icons on the > task bar, this would be down by the clock. Look for an icon indicating the > wireless adapter. You may need to use this to configure the connection. > However, I prefer to use this utility to tell windows to use the Windows > Wireless Utility and not use the Network Adapter Utility. It would seem > that somehow the switch was made from the Windows Utility to the Vendors > Adapter Utility. > > Danny, Yes, the wireless antenna is ON; the indicator light is lit. The three icons in the system tray related to connectivity show the following when I hover the cursor over them: 1. Wireless Network Connection. Not connected. Right-click here for more options. When I right-click, I can change Windows Firewall settings, or Open Network Connections, or Repair, or View Available Wireless Networks. I tried Repair, and Windows couldn't do anything. If I click on View Available Wireless Networks, Windows says it can't configure this wireless connection. If I click on Open Network Connections, I see four options: Network Setup Wizard, New Connection Wizard, Local Area Connection, and Wireless Network Connection. Should I choose one of those options? 2. Local Area Connection. A network cable is unplugged. Right-clicking on that icon gives me Change Windows Firewall settings or Open Network Connections. 3. Wireless Network Connection. Wireless connection unavailable. Local Area Connection. A network cable is unplugged. That one seems to be Toshiba's program. Right-clicking on that icon gives me these options: Auto Switch, Wireless LAN Access Area, Options, Help, About, and Exit. If I click on Options, it opens a dialog box titled ConfigFree (Option Dialog) with three tabs--General, Profiles, and Task Tray. So...what would be the next thing I could try? Thank you again, Danny! Jo-Anne
From: Jo-Anne on 9 Dec 2009 16:05 "Danny Kile" <kiledanny(a)NOSPAMnetscape.net> wrote in message news:epVM$lHeKHA.1824(a)TK2MSFTNGP04.phx.gbl... > Jo-Anne wrote: >> "Danny Kile"<kiledanny(a)NOSPAMnetscape.net> wrote in message >> news:%23jvFdrGeKHA.4112(a)TK2MSFTNGP06.phx.gbl... >>> Jo-Anne wrote: >>>> My new Toshiba netbook running WinXP SP3 arrived yesterday. I >>>> "connected" >>>> it >>>> to my wireless router by clicking on the wireless connection icon in >>>> the >>>> system tray, picking my network from the ones available, and typing in >>>> my >>>> key. It worked fine yesterday and this morning. Suddenly, this >>>> afternoon, >>>> I >>>> can't get connected to anything. When I hover the cursor over the icon, >>>> I >>>> am >>>> told "Wireless connection unavailable." >>>> >>>> My desktop computer and my other laptop are working fine. >>>> >>>> I phoned my ISP and was told there could be some interference and I >>>> should >>>> bring in the router and the netbook to have something changed (the >>>> channel >>>> maybe?). >>>> >>>> Is there anything I can try on my own rather than taking everything to >>>> the >>>> shop? Could I have done something to screw up the connection in the >>>> course >>>> of setting up something else? Is there any chance that one of the >>>> automatic >>>> updates could have done something? (I downloaded and installed all of >>>> the >>>> high-priority Windows updates this morning.) >>>> >>>> Thank you! >>>> >>>> Jo-Anne >>>> >>>> >>>> >>> >>> You stated that you desktop and other laptop are working, but you did >>> not >>> say that they are connected wirelessly or through Ethernet cable. >>> >>> Put your mouse back over the wireless network icon and right click, then >>> left click "View Available Wireless Networks". Are there any wireless >>> networks listed, the one you connected to earlier or perhaps a >>> neighbors, >>> anything at all? If not click Refresh Network List, and see if that get >>> you anything. >>> >>> On some netbook and laptops there is a physical switch for turning off >>> the >>> wireless network adapter radio, and on some there is a key combination >>> to >>> do this, you would need to check you owners manual for this. >>> >>> Please post the make and model of the netbook. >>> >>> Danny >> >> Thank you, Danny! I've been thinking it's probably something I did. I was >> playing with the FN key. The computer didn't come with a manual, and I've >> only now located one online for the series. >> >> What I bought is the Toshiba Mini NB205-N310. It has Bluetooth, and I'm >> unfamiliar with that. I suspect I should print out the entire 207-page >> manual for reference. I just found something in the manual about using >> the >> FN key + F8 to enable and disable the optional wireless devices installed >> in >> the computer. But so far it hasn't worked to change anything. >> >> My desktop computer is connected physically to the wireless router. My >> other >> laptop is connected wirelessly to the router. I can't choose a wireless >> network on the netbook; when I right-click on the icon, where I'd >> normally >> get a list of networks, what I get instead is "Windows cannot configure >> this >> wireless connection. If you have enabled another problem to configure >> this >> wireless connection, use that software." >> >> Any idea of what I should try next? >> >> Thank you again! >> >> Jo-Anne >> >> >> > The FN key + F8 will turn the radio on/off. > > When the Wireless antenna is ON, the wireless indicator light will > be lit. Be sure it is on. > > The message "Windows cannot configure this wireless connection. If you > have enabled another program to configure this wireless connection, use > that software." For this you need to mouse over the other Icons on the > task bar, this would be down by the clock. Look for an icon indicating the > wireless adapter. You may need to use this to configure the connection. > However, I prefer to use this utility to tell windows to use the Windows > Wireless Utility and not use the Network Adapter Utility. It would seem > that somehow the switch was made from the Windows Utility to the Vendors > Adapter Utility. > > Danny, Fixed--so far. Today I called Toshiba support, and the tech person said to do a System Restore to before I had downloaded all the Windows Updates (47 of them). He was sure they were at fault--and he said, remarkably, that I shouldn't download any Windows Updates in the future. I told him he was crazy (I did it politely). Doing a Restore did restore my connectivity. At that point, I started installing the updates, 5 at a time. I finally finished installing all of them, and I still have my wireless connection. Any idea of what I could have done yesterday that disabled it? Thank you! Jo-Anne
From: Danny Kile on 9 Dec 2009 18:37 Jo-Anne wrote: > "Danny Kile"<kiledanny(a)NOSPAMnetscape.net> wrote in message > news:epVM$lHeKHA.1824(a)TK2MSFTNGP04.phx.gbl... >> Jo-Anne wrote: >>> "Danny Kile"<kiledanny(a)NOSPAMnetscape.net> wrote in message >>> news:%23jvFdrGeKHA.4112(a)TK2MSFTNGP06.phx.gbl... >>>> Jo-Anne wrote: >>>>> My new Toshiba netbook running WinXP SP3 arrived yesterday. I >>>>> "connected" >>>>> it >>>>> to my wireless router by clicking on the wireless connection icon in >>>>> the >>>>> system tray, picking my network from the ones available, and typing in >>>>> my >>>>> key. It worked fine yesterday and this morning. Suddenly, this >>>>> afternoon, >>>>> I >>>>> can't get connected to anything. When I hover the cursor over the icon, >>>>> I >>>>> am >>>>> told "Wireless connection unavailable." >>>>> >>>>> My desktop computer and my other laptop are working fine. >>>>> >>>>> I phoned my ISP and was told there could be some interference and I >>>>> should >>>>> bring in the router and the netbook to have something changed (the >>>>> channel >>>>> maybe?). >>>>> >>>>> Is there anything I can try on my own rather than taking everything to >>>>> the >>>>> shop? Could I have done something to screw up the connection in the >>>>> course >>>>> of setting up something else? Is there any chance that one of the >>>>> automatic >>>>> updates could have done something? (I downloaded and installed all of >>>>> the >>>>> high-priority Windows updates this morning.) >>>>> >>>>> Thank you! >>>>> >>>>> Jo-Anne >>>>> >>>>> >>>>> >>>> >>>> You stated that you desktop and other laptop are working, but you did >>>> not >>>> say that they are connected wirelessly or through Ethernet cable. >>>> >>>> Put your mouse back over the wireless network icon and right click, then >>>> left click "View Available Wireless Networks". Are there any wireless >>>> networks listed, the one you connected to earlier or perhaps a >>>> neighbors, >>>> anything at all? If not click Refresh Network List, and see if that get >>>> you anything. >>>> >>>> On some netbook and laptops there is a physical switch for turning off >>>> the >>>> wireless network adapter radio, and on some there is a key combination >>>> to >>>> do this, you would need to check you owners manual for this. >>>> >>>> Please post the make and model of the netbook. >>>> >>>> Danny >>> >>> Thank you, Danny! I've been thinking it's probably something I did. I was >>> playing with the FN key. The computer didn't come with a manual, and I've >>> only now located one online for the series. >>> >>> What I bought is the Toshiba Mini NB205-N310. It has Bluetooth, and I'm >>> unfamiliar with that. I suspect I should print out the entire 207-page >>> manual for reference. I just found something in the manual about using >>> the >>> FN key + F8 to enable and disable the optional wireless devices installed >>> in >>> the computer. But so far it hasn't worked to change anything. >>> >>> My desktop computer is connected physically to the wireless router. My >>> other >>> laptop is connected wirelessly to the router. I can't choose a wireless >>> network on the netbook; when I right-click on the icon, where I'd >>> normally >>> get a list of networks, what I get instead is "Windows cannot configure >>> this >>> wireless connection. If you have enabled another problem to configure >>> this >>> wireless connection, use that software." >>> >>> Any idea of what I should try next? >>> >>> Thank you again! >>> >>> Jo-Anne >>> >>> >>> >> The FN key + F8 will turn the radio on/off. >> >> When the Wireless antenna is ON, the wireless indicator light will >> be lit. Be sure it is on. >> >> The message "Windows cannot configure this wireless connection. If you >> have enabled another program to configure this wireless connection, use >> that software." For this you need to mouse over the other Icons on the >> task bar, this would be down by the clock. Look for an icon indicating the >> wireless adapter. You may need to use this to configure the connection. >> However, I prefer to use this utility to tell windows to use the Windows >> Wireless Utility and not use the Network Adapter Utility. It would seem >> that somehow the switch was made from the Windows Utility to the Vendors >> Adapter Utility. >> >> Danny, > > Fixed--so far. Today I called Toshiba support, and the tech person said to > do a System Restore to before I had downloaded all the Windows Updates (47 > of them). He was sure they were at fault--and he said, remarkably, that I > shouldn't download any Windows Updates in the future. I told him he was > crazy (I did it politely). Doing a Restore did restore my connectivity. At > that point, I started installing the updates, 5 at a time. I finally > finished installing all of them, and I still have my wireless connection. > Any idea of what I could have done yesterday that disabled it? > > Thank you! > > Jo-Anne > > Well, I am glad for you that you are now up and running. Yes, I would agree with you that the Toshiba Tech was crazy, you should keep you PC up to date. It looks to me that something had changed your Network Adapter Software from the Windows software to the Toshiba software. What I was going to have you do is set it so the Windows Software controlled you Wireless Network Connection. To do that you would do the following. Right click on My Computer then Left click on Manage. In the Computer Management Window that open in the left column, Left click on the plus sign next to Services and Applications to expand it. Then left click on Service. Now this window usually comes up rather small so expand it. Now on the right side of this window is a list of all the services, scroll down to the very bottom. Now near the bottom look for a service called "Wireless Zero Configuration". Now double click on the Wireless Zero Configuration service to open the properties box. Now look at the center of the window and find Startup Type and set this to Automatic. Now just below that you will see Service Status click on the Start button to start it. Now this is all mute because you are up and running already. However, if you feel adventurous feel free to explore. You could go in and create a restore point first that way you can do a system restore if need be. Happy Computing, Danny
From: Jo-Anne on 9 Dec 2009 19:12 "Danny Kile" <kiledanny(a)NOSPAMnetscape.net> wrote in message news:O0uQUiSeKHA.4112(a)TK2MSFTNGP06.phx.gbl... > Jo-Anne wrote: >> "Danny Kile"<kiledanny(a)NOSPAMnetscape.net> wrote in message >> news:epVM$lHeKHA.1824(a)TK2MSFTNGP04.phx.gbl... >>> Jo-Anne wrote: >>>> "Danny Kile"<kiledanny(a)NOSPAMnetscape.net> wrote in message >>>> news:%23jvFdrGeKHA.4112(a)TK2MSFTNGP06.phx.gbl... >>>>> Jo-Anne wrote: >>>>>> My new Toshiba netbook running WinXP SP3 arrived yesterday. I >>>>>> "connected" >>>>>> it >>>>>> to my wireless router by clicking on the wireless connection icon in >>>>>> the >>>>>> system tray, picking my network from the ones available, and typing >>>>>> in >>>>>> my >>>>>> key. It worked fine yesterday and this morning. Suddenly, this >>>>>> afternoon, >>>>>> I >>>>>> can't get connected to anything. When I hover the cursor over the >>>>>> icon, >>>>>> I >>>>>> am >>>>>> told "Wireless connection unavailable." >>>>>> >>>>>> My desktop computer and my other laptop are working fine. >>>>>> >>>>>> I phoned my ISP and was told there could be some interference and I >>>>>> should >>>>>> bring in the router and the netbook to have something changed (the >>>>>> channel >>>>>> maybe?). >>>>>> >>>>>> Is there anything I can try on my own rather than taking everything >>>>>> to >>>>>> the >>>>>> shop? Could I have done something to screw up the connection in the >>>>>> course >>>>>> of setting up something else? Is there any chance that one of the >>>>>> automatic >>>>>> updates could have done something? (I downloaded and installed all of >>>>>> the >>>>>> high-priority Windows updates this morning.) >>>>>> >>>>>> Thank you! >>>>>> >>>>>> Jo-Anne >>>>>> >>>>>> >>>>>> >>>>> >>>>> You stated that you desktop and other laptop are working, but you did >>>>> not >>>>> say that they are connected wirelessly or through Ethernet cable. >>>>> >>>>> Put your mouse back over the wireless network icon and right click, >>>>> then >>>>> left click "View Available Wireless Networks". Are there any wireless >>>>> networks listed, the one you connected to earlier or perhaps a >>>>> neighbors, >>>>> anything at all? If not click Refresh Network List, and see if that >>>>> get >>>>> you anything. >>>>> >>>>> On some netbook and laptops there is a physical switch for turning off >>>>> the >>>>> wireless network adapter radio, and on some there is a key combination >>>>> to >>>>> do this, you would need to check you owners manual for this. >>>>> >>>>> Please post the make and model of the netbook. >>>>> >>>>> Danny >>>> >>>> Thank you, Danny! I've been thinking it's probably something I did. I >>>> was >>>> playing with the FN key. The computer didn't come with a manual, and >>>> I've >>>> only now located one online for the series. >>>> >>>> What I bought is the Toshiba Mini NB205-N310. It has Bluetooth, and I'm >>>> unfamiliar with that. I suspect I should print out the entire 207-page >>>> manual for reference. I just found something in the manual about using >>>> the >>>> FN key + F8 to enable and disable the optional wireless devices >>>> installed >>>> in >>>> the computer. But so far it hasn't worked to change anything. >>>> >>>> My desktop computer is connected physically to the wireless router. My >>>> other >>>> laptop is connected wirelessly to the router. I can't choose a wireless >>>> network on the netbook; when I right-click on the icon, where I'd >>>> normally >>>> get a list of networks, what I get instead is "Windows cannot configure >>>> this >>>> wireless connection. If you have enabled another problem to configure >>>> this >>>> wireless connection, use that software." >>>> >>>> Any idea of what I should try next? >>>> >>>> Thank you again! >>>> >>>> Jo-Anne >>>> >>>> >>>> >>> The FN key + F8 will turn the radio on/off. >>> >>> When the Wireless antenna is ON, the wireless indicator light will >>> be lit. Be sure it is on. >>> >>> The message "Windows cannot configure this wireless connection. If you >>> have enabled another program to configure this wireless connection, use >>> that software." For this you need to mouse over the other Icons on the >>> task bar, this would be down by the clock. Look for an icon indicating >>> the >>> wireless adapter. You may need to use this to configure the connection. >>> However, I prefer to use this utility to tell windows to use the Windows >>> Wireless Utility and not use the Network Adapter Utility. It would seem >>> that somehow the switch was made from the Windows Utility to the Vendors >>> Adapter Utility. >>> >>> Danny, >> >> Fixed--so far. Today I called Toshiba support, and the tech person said >> to >> do a System Restore to before I had downloaded all the Windows Updates >> (47 >> of them). He was sure they were at fault--and he said, remarkably, that I >> shouldn't download any Windows Updates in the future. I told him he was >> crazy (I did it politely). Doing a Restore did restore my connectivity. >> At >> that point, I started installing the updates, 5 at a time. I finally >> finished installing all of them, and I still have my wireless connection. >> Any idea of what I could have done yesterday that disabled it? >> >> Thank you! >> >> Jo-Anne >> >> > > Well, I am glad for you that you are now up and running. Yes, I would > agree with you that the Toshiba Tech was crazy, you should keep you PC up > to date. It looks to me that something had changed your Network Adapter > Software from the Windows software to the Toshiba software. > > What I was going to have you do is set it so the Windows Software > controlled you Wireless Network Connection. To do that you would do the > following. Right click on My Computer then Left click on Manage. In the > Computer Management Window that open in the left column, Left click on the > plus sign next to Services and Applications to expand it. Then left click > on Service. Now this window usually comes up rather small so expand it. > Now on the right side of this window is a list of all the services, scroll > down to the very bottom. Now near the bottom look for a service called > "Wireless Zero Configuration". Now double click on the Wireless Zero > Configuration service to open the properties box. Now look at the center > of the window and find Startup Type and set this to Automatic. Now just > below that you will see Service Status click on the Start button to start > it. > > Now this is all mute because you are up and running already. However, if > you feel adventurous feel free to explore. You could go in and create a > restore point first that way you can do a system restore if need be. > > Happy Computing, > > Danny > > Thank you, Danny! I think you're exactly right that somehow I set up Toshiba's program to handle wireless and then didn't know what to do with it. (There were some pretty weird visuals on my screen.) When I'm feeling less stressed--and after I get Outlook Express up and running, which probably means doing something to set up my network--I'll go through the steps you've outlined. In fact, I'm printing the information right now. Thank you again! Jo-Anne
From: Lem on 10 Dec 2009 00:02
Jo-Anne wrote: > "Danny Kile" <kiledanny(a)NOSPAMnetscape.net> wrote in message > news:O0uQUiSeKHA.4112(a)TK2MSFTNGP06.phx.gbl... >> Jo-Anne wrote: >>> "Danny Kile"<kiledanny(a)NOSPAMnetscape.net> wrote in message >>> news:epVM$lHeKHA.1824(a)TK2MSFTNGP04.phx.gbl... >>>> Jo-Anne wrote: >>>>> "Danny Kile"<kiledanny(a)NOSPAMnetscape.net> wrote in message >>>>> news:%23jvFdrGeKHA.4112(a)TK2MSFTNGP06.phx.gbl... >>>>>> Jo-Anne wrote: >>>>>>> My new Toshiba netbook running WinXP SP3 arrived yesterday. I >>>>>>> "connected" >>>>>>> it >>>>>>> to my wireless router by clicking on the wireless connection icon in >>>>>>> the >>>>>>> system tray, picking my network from the ones available, and typing >>>>>>> in >>>>>>> my >>>>>>> key. It worked fine yesterday and this morning. Suddenly, this >>>>>>> afternoon, >>>>>>> I >>>>>>> can't get connected to anything. When I hover the cursor over the >>>>>>> icon, >>>>>>> I >>>>>>> am >>>>>>> told "Wireless connection unavailable." >>>>>>> >>>>>>> My desktop computer and my other laptop are working fine. >>>>>>> >>>>>>> I phoned my ISP and was told there could be some interference and I >>>>>>> should >>>>>>> bring in the router and the netbook to have something changed (the >>>>>>> channel >>>>>>> maybe?). >>>>>>> >>>>>>> Is there anything I can try on my own rather than taking everything >>>>>>> to >>>>>>> the >>>>>>> shop? Could I have done something to screw up the connection in the >>>>>>> course >>>>>>> of setting up something else? Is there any chance that one of the >>>>>>> automatic >>>>>>> updates could have done something? (I downloaded and installed all of >>>>>>> the >>>>>>> high-priority Windows updates this morning.) >>>>>>> >>>>>>> Thank you! >>>>>>> >>>>>>> Jo-Anne >>>>>>> >>>>>>> >>>>>>> >>>>>> You stated that you desktop and other laptop are working, but you did >>>>>> not >>>>>> say that they are connected wirelessly or through Ethernet cable. >>>>>> >>>>>> Put your mouse back over the wireless network icon and right click, >>>>>> then >>>>>> left click "View Available Wireless Networks". Are there any wireless >>>>>> networks listed, the one you connected to earlier or perhaps a >>>>>> neighbors, >>>>>> anything at all? If not click Refresh Network List, and see if that >>>>>> get >>>>>> you anything. >>>>>> >>>>>> On some netbook and laptops there is a physical switch for turning off >>>>>> the >>>>>> wireless network adapter radio, and on some there is a key combination >>>>>> to >>>>>> do this, you would need to check you owners manual for this. >>>>>> >>>>>> Please post the make and model of the netbook. >>>>>> >>>>>> Danny >>>>> Thank you, Danny! I've been thinking it's probably something I did. I >>>>> was >>>>> playing with the FN key. The computer didn't come with a manual, and >>>>> I've >>>>> only now located one online for the series. >>>>> >>>>> What I bought is the Toshiba Mini NB205-N310. It has Bluetooth, and I'm >>>>> unfamiliar with that. I suspect I should print out the entire 207-page >>>>> manual for reference. I just found something in the manual about using >>>>> the >>>>> FN key + F8 to enable and disable the optional wireless devices >>>>> installed >>>>> in >>>>> the computer. But so far it hasn't worked to change anything. >>>>> >>>>> My desktop computer is connected physically to the wireless router. My >>>>> other >>>>> laptop is connected wirelessly to the router. I can't choose a wireless >>>>> network on the netbook; when I right-click on the icon, where I'd >>>>> normally >>>>> get a list of networks, what I get instead is "Windows cannot configure >>>>> this >>>>> wireless connection. If you have enabled another problem to configure >>>>> this >>>>> wireless connection, use that software." >>>>> >>>>> Any idea of what I should try next? >>>>> >>>>> Thank you again! >>>>> >>>>> Jo-Anne >>>>> >>>>> >>>>> >>>> The FN key + F8 will turn the radio on/off. >>>> >>>> When the Wireless antenna is ON, the wireless indicator light will >>>> be lit. Be sure it is on. >>>> >>>> The message "Windows cannot configure this wireless connection. If you >>>> have enabled another program to configure this wireless connection, use >>>> that software." For this you need to mouse over the other Icons on the >>>> task bar, this would be down by the clock. Look for an icon indicating >>>> the >>>> wireless adapter. You may need to use this to configure the connection. >>>> However, I prefer to use this utility to tell windows to use the Windows >>>> Wireless Utility and not use the Network Adapter Utility. It would seem >>>> that somehow the switch was made from the Windows Utility to the Vendors >>>> Adapter Utility. >>>> >>>> Danny, >>> Fixed--so far. Today I called Toshiba support, and the tech person said >>> to >>> do a System Restore to before I had downloaded all the Windows Updates >>> (47 >>> of them). He was sure they were at fault--and he said, remarkably, that I >>> shouldn't download any Windows Updates in the future. I told him he was >>> crazy (I did it politely). Doing a Restore did restore my connectivity. >>> At >>> that point, I started installing the updates, 5 at a time. I finally >>> finished installing all of them, and I still have my wireless connection. >>> Any idea of what I could have done yesterday that disabled it? >>> >>> Thank you! >>> >>> Jo-Anne >>> >>> >> Well, I am glad for you that you are now up and running. Yes, I would >> agree with you that the Toshiba Tech was crazy, you should keep you PC up >> to date. It looks to me that something had changed your Network Adapter >> Software from the Windows software to the Toshiba software. >> >> What I was going to have you do is set it so the Windows Software >> controlled you Wireless Network Connection. To do that you would do the >> following. Right click on My Computer then Left click on Manage. In the >> Computer Management Window that open in the left column, Left click on the >> plus sign next to Services and Applications to expand it. Then left click >> on Service. Now this window usually comes up rather small so expand it. >> Now on the right side of this window is a list of all the services, scroll >> down to the very bottom. Now near the bottom look for a service called >> "Wireless Zero Configuration". Now double click on the Wireless Zero >> Configuration service to open the properties box. Now look at the center >> of the window and find Startup Type and set this to Automatic. Now just >> below that you will see Service Status click on the Start button to start >> it. >> >> Now this is all mute because you are up and running already. However, if >> you feel adventurous feel free to explore. You could go in and create a >> restore point first that way you can do a system restore if need be. >> >> Happy Computing, >> >> Danny >> >> > Thank you, Danny! I think you're exactly right that somehow I set up > Toshiba's program to handle wireless and then didn't know what to do with > it. (There were some pretty weird visuals on my screen.) When I'm feeling > less stressed--and after I get Outlook Express up and running, which > probably means doing something to set up my network--I'll go through the > steps you've outlined. In fact, I'm printing the information right now. > > Thank you again! > > Jo-Anne > > Just to add a bit to Danny's advice ... the issue isn't just making sure that Windows Wireless Zero Configuration service is started and set to automatic, but *also* making sure that the Toshiba wireless configuration utility is not running. Some people like the non-Windows wireless utility because it often has features that Windows doesn't include. For example, if I recall correctly, the Toshiba utility has a screen that shows all of the available wireless networks as icons located on a series of concentric circles, to graphically indicate the relative signal strength. On the other hand, although Windows wireless zero configuration may not have as many bells and whistles, it generally works well for the functions it does have. Typically, manufacturer-specific wireless utilities have an option somewhere that says, in effect, "let Windows do it." This should be explained somewhere in your user's guide. You don't have to print it all out; use the search function to search for "wireless." Or just right-click on all the icons in the notification area (near the clock) until you find one that sounds like a wireless configuration utility and then find its "options" or "settings" menu. -- Lem Apollo 11 - 40 years ago: http://www.nasa.gov/mission_pages/apollo/40th/index.html |