From: David Rogoff on
Help! I've got two new Macs - a Mini I use and my wife's Macbook.
Everything was working fine for a couple of months and then, suddenly,
we can't send mail from her Macbook. It says that the ID was rejected
by the smtp server (smtp.west.cox.net). I don't know what's going on.
It still works fine, with the same settings, on my Mac. I tried my
account on her Mac and that didn't work either. When I ran the
connection doctor it all passed.

What's going on?

Thanks,

David

From: nospam on
In article <4bb1706e$0$19292$c36e2926(a)unlimited.newshosting.com>, David
Rogoff <david(a)therogoffs.com> wrote:

> Help! I've got two new Macs - a Mini I use and my wife's Macbook.
> Everything was working fine for a couple of months and then, suddenly,
> we can't send mail from her Macbook. It says that the ID was rejected
> by the smtp server (smtp.west.cox.net). I don't know what's going on.
> It still works fine, with the same settings, on my Mac. I tried my
> account on her Mac and that didn't work either. When I ran the
> connection doctor it all passed.

did you ask your isp if anything changed on their end?
From: isw on
In article <4bb1706e$0$19292$c36e2926(a)unlimited.newshosting.com>,
David Rogoff <david(a)therogoffs.com> wrote:

> Help! I've got two new Macs - a Mini I use and my wife's Macbook.
> Everything was working fine for a couple of months and then, suddenly,
> we can't send mail from her Macbook. It says that the ID was rejected
> by the smtp server (smtp.west.cox.net). I don't know what's going on.
> It still works fine, with the same settings, on my Mac. I tried my
> account on her Mac and that didn't work either. When I ran the
> connection doctor it all passed.
>
> What's going on?

Your ISP has likely changed the port number for SMTP. Contact them to
find out what they did. You may now need a password to send mail when
you didn't previously.

Isaac
From: David Rogoff on
On 2010-03-29 21:01:17 -0700, isw said:

> In article <4bb1706e$0$19292$c36e2926(a)unlimited.newshosting.com>,
> David Rogoff <david(a)therogoffs.com> wrote:
>
>> Help! I've got two new Macs - a Mini I use and my wife's Macbook.
>> Everything was working fine for a couple of months and then, suddenly,
>> we can't send mail from her Macbook. It says that the ID was rejected
>> by the smtp server (smtp.west.cox.net). I don't know what's going on.
>> It still works fine, with the same settings, on my Mac. I tried my
>> account on her Mac and that didn't work either. When I ran the
>> connection doctor it all passed.
>>
>> What's going on?
>
> Your ISP has likely changed the port number for SMTP. Contact them to
> find out what they did. You may now need a password to send mail when
> you didn't previously.
>

Thanks for the reply, but that's not it. I guess I wasn't clear: if I
use the exact same setting on my Mac, it works fine.

From: isw on
In article <4bb18073$0$7954$c33e2976(a)unlimited.newshosting.com>,
David Rogoff <david(a)therogoffs.com> wrote:

> On 2010-03-29 21:01:17 -0700, isw said:
>
> > In article <4bb1706e$0$19292$c36e2926(a)unlimited.newshosting.com>,
> > David Rogoff <david(a)therogoffs.com> wrote:
> >
> >> Help! I've got two new Macs - a Mini I use and my wife's Macbook.
> >> Everything was working fine for a couple of months and then, suddenly,
> >> we can't send mail from her Macbook. It says that the ID was rejected
> >> by the smtp server (smtp.west.cox.net). I don't know what's going on.
> >> It still works fine, with the same settings, on my Mac. I tried my
> >> account on her Mac and that didn't work either. When I ran the
> >> connection doctor it all passed.
> >>
> >> What's going on?
> >
> > Your ISP has likely changed the port number for SMTP. Contact them to
> > find out what they did. You may now need a password to send mail when
> > you didn't previously.
> >
>
> Thanks for the reply, but that's not it. I guess I wasn't clear: if I
> use the exact same setting on my Mac, it works fine.

Then I humbly suggest that the two settings are not "exactly the same".

Specifically, have you checked the settings for SMTP port and
authentication? They're a bit out of the way.

Isaac