From: David Rogoff on 29 Mar 2010 23:30 Help! I've got two new Macs - a Mini I use and my wife's Macbook. Everything was working fine for a couple of months and then, suddenly, we can't send mail from her Macbook. It says that the ID was rejected by the smtp server (smtp.west.cox.net). I don't know what's going on. It still works fine, with the same settings, on my Mac. I tried my account on her Mac and that didn't work either. When I ran the connection doctor it all passed. What's going on? Thanks, David
From: nospam on 29 Mar 2010 23:52 In article <4bb1706e$0$19292$c36e2926(a)unlimited.newshosting.com>, David Rogoff <david(a)therogoffs.com> wrote: > Help! I've got two new Macs - a Mini I use and my wife's Macbook. > Everything was working fine for a couple of months and then, suddenly, > we can't send mail from her Macbook. It says that the ID was rejected > by the smtp server (smtp.west.cox.net). I don't know what's going on. > It still works fine, with the same settings, on my Mac. I tried my > account on her Mac and that didn't work either. When I ran the > connection doctor it all passed. did you ask your isp if anything changed on their end?
From: isw on 30 Mar 2010 00:01 In article <4bb1706e$0$19292$c36e2926(a)unlimited.newshosting.com>, David Rogoff <david(a)therogoffs.com> wrote: > Help! I've got two new Macs - a Mini I use and my wife's Macbook. > Everything was working fine for a couple of months and then, suddenly, > we can't send mail from her Macbook. It says that the ID was rejected > by the smtp server (smtp.west.cox.net). I don't know what's going on. > It still works fine, with the same settings, on my Mac. I tried my > account on her Mac and that didn't work either. When I ran the > connection doctor it all passed. > > What's going on? Your ISP has likely changed the port number for SMTP. Contact them to find out what they did. You may now need a password to send mail when you didn't previously. Isaac
From: David Rogoff on 30 Mar 2010 00:39 On 2010-03-29 21:01:17 -0700, isw said: > In article <4bb1706e$0$19292$c36e2926(a)unlimited.newshosting.com>, > David Rogoff <david(a)therogoffs.com> wrote: > >> Help! I've got two new Macs - a Mini I use and my wife's Macbook. >> Everything was working fine for a couple of months and then, suddenly, >> we can't send mail from her Macbook. It says that the ID was rejected >> by the smtp server (smtp.west.cox.net). I don't know what's going on. >> It still works fine, with the same settings, on my Mac. I tried my >> account on her Mac and that didn't work either. When I ran the >> connection doctor it all passed. >> >> What's going on? > > Your ISP has likely changed the port number for SMTP. Contact them to > find out what they did. You may now need a password to send mail when > you didn't previously. > Thanks for the reply, but that's not it. I guess I wasn't clear: if I use the exact same setting on my Mac, it works fine.
From: isw on 30 Mar 2010 13:01
In article <4bb18073$0$7954$c33e2976(a)unlimited.newshosting.com>, David Rogoff <david(a)therogoffs.com> wrote: > On 2010-03-29 21:01:17 -0700, isw said: > > > In article <4bb1706e$0$19292$c36e2926(a)unlimited.newshosting.com>, > > David Rogoff <david(a)therogoffs.com> wrote: > > > >> Help! I've got two new Macs - a Mini I use and my wife's Macbook. > >> Everything was working fine for a couple of months and then, suddenly, > >> we can't send mail from her Macbook. It says that the ID was rejected > >> by the smtp server (smtp.west.cox.net). I don't know what's going on. > >> It still works fine, with the same settings, on my Mac. I tried my > >> account on her Mac and that didn't work either. When I ran the > >> connection doctor it all passed. > >> > >> What's going on? > > > > Your ISP has likely changed the port number for SMTP. Contact them to > > find out what they did. You may now need a password to send mail when > > you didn't previously. > > > > Thanks for the reply, but that's not it. I guess I wasn't clear: if I > use the exact same setting on my Mac, it works fine. Then I humbly suggest that the two settings are not "exactly the same". Specifically, have you checked the settings for SMTP port and authentication? They're a bit out of the way. Isaac |