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From: Zoeshaus on 9 Apr 2010 12:28
Using Word 2007. When opening Word we were getting a message about a macro
not running. Then when I tried to exit I would get a message about normal.dot
being changed. Now I am not getting the macro alert but I cannot save any
word docs and I was having trouble even closing Word at one point. I have
tried to follow the directions I found for the issue of changing normal.dot
but the directions did not coincide with what I saw on my screens as I went
through. This seems like a complicated issue because I never changed any
macro or made any changes to normal.dot and it's hard to backtrack and figure
out what happened. I'm hoping someone else has had the same problem in 2007
and can get me through this:--))
From: Stefan Blom on 9 Apr 2010 13:34
See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.

--
Stefan Blom
Microsoft Word MVP



"Zoeshaus" <Zoeshaus(a)discussions.microsoft.com> wrote in message
news:5D75FA6C-CBC1-4173-AEFB-261D7FC5E81C(a)microsoft.com...
> Using Word 2007. When opening Word we were getting a message about a macro
> not running. Then when I tried to exit I would get a message about
> normal.dot
> being changed. Now I am not getting the macro alert but I cannot save any
> word docs and I was having trouble even closing Word at one point. I have
> tried to follow the directions I found for the issue of changing
> normal.dot
> but the directions did not coincide with what I saw on my screens as I
> went
> through. This seems like a complicated issue because I never changed any
> macro or made any changes to normal.dot and it's hard to backtrack and
> figure
> out what happened. I'm hoping someone else has had the same problem in
> 2007
> and can get me through this:--))





From: Alice Hoffman on 13 Apr 2010 10:23
On Apr 9, 12:34 pm, "Stefan Blom"
<StefanB...(a)discussions.microsoft.com> wrote:
> Seehttp://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.
>
> --
> Stefan Blom
> Microsoft Word MVP
>
> "Zoeshaus" <Zoesh...(a)discussions.microsoft.com> wrote in message
>
> news:5D75FA6C-CBC1-4173-AEFB-261D7FC5E81C(a)microsoft.com...
>
> > Using Word 2007. When opening Word we were getting a message about a macro
> > not running. Then when I tried to exit I would get a message about
> > normal.dot
> > being changed. Now I am not getting the macro alert but I cannot save any
> > word docs and I was having trouble even closing Word at one point. I have
> > tried to follow the directions I found for the issue of changing
> > normal.dot
> > but the directions did not coincide with what I saw on my screens as I
> > went
> > through.  This seems like a complicated issue because I never changed any
> > macro or made any changes to normal.dot and it's hard to backtrack and
> > figure
> > out what happened. I'm hoping someone else has had the same problem in
> > 2007
> > and can get me through this:--))
>
>

Stefan - thanks for the info. I have been attempting to resolve my
problems by finding and renaming the normal.dot file and that has
turned out to be complicated. Another story.... Anyway, today I was
able to do a search for the file but it turned up nothing. Now I
thought I had already gone through the process to make it visible but
am still not finding it. Any suggestions?
From: Stefan Blom on 13 Apr 2010 11:10
In the Find window (Windows key + F), you must choose to search hidden files
and folders.

--
Stefan Blom
Microsoft Word MVP



"Alice Hoffman" <ahtechability(a)gmail.com> wrote in message
news:1ef8f957-6daa-40ab-a736-aa277923fc1f(a)k33g2000yqc.googlegroups.com...
On Apr 9, 12:34 pm, "Stefan Blom"
<StefanB...(a)discussions.microsoft.com> wrote:
> Seehttp://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.
>
> --
> Stefan Blom
> Microsoft Word MVP
>
> "Zoeshaus" <Zoesh...(a)discussions.microsoft.com> wrote in message
>
> news:5D75FA6C-CBC1-4173-AEFB-261D7FC5E81C(a)microsoft.com...
>
> > Using Word 2007. When opening Word we were getting a message about a
> > macro
> > not running. Then when I tried to exit I would get a message about
> > normal.dot
> > being changed. Now I am not getting the macro alert but I cannot save
> > any
> > word docs and I was having trouble even closing Word at one point. I
> > have
> > tried to follow the directions I found for the issue of changing
> > normal.dot
> > but the directions did not coincide with what I saw on my screens as I
> > went
> > through. This seems like a complicated issue because I never changed any
> > macro or made any changes to normal.dot and it's hard to backtrack and
> > figure
> > out what happened. I'm hoping someone else has had the same problem in
> > 2007
> > and can get me through this:--))
>
>

Stefan - thanks for the info. I have been attempting to resolve my
problems by finding and renaming the normal.dot file and that has
turned out to be complicated. Another story.... Anyway, today I was
able to do a search for the file but it turned up nothing. Now I
thought I had already gone through the process to make it visible but
am still not finding it. Any suggestions?


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