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From: jhinblack on 14 Jul 2008 03:21
I have deleted my email account information, re-set it all up but still
having the same problem. I did add my account onto my wifes pc and it work
fine on hers.
Outlook 2003. Should I delete the office and reinstall it?
From: Gordon on 14 Jul 2008 04:40
"jhinblack" <jhinblack(a)discussions.microsoft.com> wrote in message
news:EDE7E03C-5869-4B89-832D-E8A3B36CABD5(a)microsoft.com...
>I have deleted my email account information, re-set it all up but still
> having the same problem. I did add my account onto my wifes pc and it work
> fine on hers.
> Outlook 2003. Should I delete the office and reinstall it?


Try setting up a new mail profile. (Control Panel-Mail-Show Profiles-Add).
And no, uninstalling and re-installing Office will NOT cure it....

From: jhinblack on 14 Jul 2008 06:36
Hi Gordon

Many thanks for the reply, just one problem, there are no ''mail''-profiles
etc in my control panel.

"Gordon" wrote:

> "jhinblack" <jhinblack(a)discussions.microsoft.com> wrote in message
> news:EDE7E03C-5869-4B89-832D-E8A3B36CABD5(a)microsoft.com...
> >I have deleted my email account information, re-set it all up but still
> > having the same problem. I did add my account onto my wifes pc and it work
> > fine on hers.
> > Outlook 2003. Should I delete the office and reinstall it?
>
>
> Try setting up a new mail profile. (Control Panel-Mail-Show Profiles-Add).
> And no, uninstalling and re-installing Office will NOT cure it....
>
>
From: Gordon on 14 Jul 2008 06:58
"jhinblack" <jhinblack(a)discussions.microsoft.com> wrote in message
news:5C782E7F-E8C4-4234-B328-E240CF856EEB(a)microsoft.com...
> Hi Gordon
>
> Many thanks for the reply, just one problem, there are no
> ''mail''-profiles
> etc in my control panel.
>
There must be at least one for Outlook to work. Click on the "Mail" applet
in Control Panel and go to "Show Profiles". What do you see there?

From: jhinblack on 14 Jul 2008 07:29
Gordon

When I open Outlook and go into ''Tools'', then into ''email accounts''
it opens a new page ''email accounts''.
I click on '' View or change exising email accounts'', then click on next.
Highlight my account (the only one there). Click on change.
The page it opens has a button ''Test account settings'', when i run it it
comes uo with that all the settings are right, but still cant get any mail
delivered to me??




"Gordon" wrote:

> "jhinblack" <jhinblack(a)discussions.microsoft.com> wrote in message
> news:5C782E7F-E8C4-4234-B328-E240CF856EEB(a)microsoft.com...
> > Hi Gordon
> >
> > Many thanks for the reply, just one problem, there are no
> > ''mail''-profiles
> > etc in my control panel.
> >
> There must be at least one for Outlook to work. Click on the "Mail" applet
> in Control Panel and go to "Show Profiles". What do you see there?
>
>
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