outlook 2007 will not open.do i need to uninstall and reinstall?
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From: laura22 on 13 Apr 2010 19:28 outlook did not close properly when my computer shut itself off. next time i wanted outlook, it did not open. Message "cannot start microsoft office outlook.cannot open the outlook window" what do i do??
From: Peter Foldes on 13 Apr 2010 22:19 Can you start it in safe mode. If yes post back Start > Run > outlook.exe /resetnavpane (notice the space between outlook.exe and /resetnavpane) -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "laura22" <laura22(a)discussions.microsoft.com> wrote in message news:A89559CB-3F8E-4513-BC2B-C6B0F88CB9D0(a)microsoft.com... > outlook did not close properly when my computer shut itself off. > next time i wanted outlook, it did not open. Message "cannot start microsoft > office outlook.cannot open the outlook window" > what do i do??
From: Dan on 14 Apr 2010 07:50 Go to the page below. Follow instructions. Be aware that the procedure can take a long time if 1) the mail data file is large 2) the pc is using low resources (slow pc or verly little ram memory) http://support.microsoft.com/default.aspx/kb/287497?p=1 -- I hope this helps you, Dan "laura22" wrote: > outlook did not close properly when my computer shut itself off. > next time i wanted outlook, it did not open. Message "cannot start microsoft > office outlook.cannot open the outlook window" > what do i do??
From: Peter Foldes on 14 Apr 2010 12:24
Dan That is kind of dumb at this time to use that KB you posted . If the OP opens Outlook with the Safe Switch which will be most probable then it is a 3rd party Add In that would be causing the issue. This can be corrected and the panic switch should not be pulled yet -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Dan" <Dan(a)discussions.microsoft.com> wrote in message news:264D260D-8D74-4767-9851-6BB2D7F36316(a)microsoft.com... > Go to the page below. Follow instructions. Be aware that the procedure can > take a long time if > 1) the mail data file is large > 2) the pc is using low resources (slow pc or verly little ram memory) > > http://support.microsoft.com/default.aspx/kb/287497?p=1 > > -- > I hope this helps you, > > Dan > > > "laura22" wrote: > >> outlook did not close properly when my computer shut itself off. >> next time i wanted outlook, it did not open. Message "cannot start microsoft >> office outlook.cannot open the outlook window" >> what do i do?? |