problem with MSXML update KB927978 errorcode: 0x659
in [Windows Update]
|
From: Christa on 10 Mar 2007 13:26 Hello MowGreen, Thanks again. I have tried all your suggestions, but unfortunately so far no results. Wit the installation from both download-locations, I now get the error message: ´can´t get acces to the windows installer-service´. I´ve installed Windows Installer 3.1 Redistributable, but it keeps giving the same message. So please help me again. Greetings, Christa "MowGreen [MVP]" wrote: > Christa, > > Thanks for the translation. The error is a Permissions issue. > Let's try this first. Go to Start > Run > type in > > regedit > Click OK > Right click HKEY_CLASSES_ROOT and choose Permissions > 'Everyone' should be listed and the 'Permissions for Everyone' > should show the 'Full Control' and 'Read' boxes checked. > IF they are not, please check them, then click Apply. > Click OK to close the window > > Close the registry editor. > > Is the update listed in Add/Remove Programs in the Control Panel as > MSXML 4.0 SP2 (KB927978) ? IF the answer is YES, uninstall it first, > please, and then restart the system. > IF it is not, restart the system anyway. > > Redownload KB927978 from here and save it, Christa: > http://www.microsoft.com/downloads/details.aspx?FamilyID=24b7d141-6cdf-4fc4-a91b-6f18fe6921d4&DisplayLang=en > > After the download is finished, close the browser, and then run > msxml4-KB927978-enu.exe > If it fails to install once more, do NOT delete it. > Go here to obtain MSXML 4.0 SP2: > http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en > > Download the msxml.msi package. Run it and if presented with these 3 > options 'Repair, Modify, Remove', choose Remove. > Restart the system if prompted to. If not, run msxml.msi once more and > it *should* install. > Restart the system after the installation is done and then apply the update. > > > MowGreen [MVP 2003-2007] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > Christa wrote: > > > Hello Mowgreen, > > > > Thank you for your reply > > > > This is the log: > > > > === Verbose logging started: 9-3-2007 15:29:00 Build type: SHIP UNICODE > > 3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe === > > MSI (c) (C0:E4) [15:29:00:146]: Resetting cached policy values > > MSI (c) (C0:E4) [15:29:00:146]: Machine policy value 'Debug' is 0 > > MSI (c) (C0:E4) [15:29:00:146]: ******* RunEngine: > > ******* Product: c:\980979fd96ba7659d0\msxml.msi > > ******* Action: > > ******* CommandLine: ********** > > MSI (c) (C0:E4) [15:29:00:146]: Client-side and UI is none or basic: Running > > entire install on the server. > > MSI (c) (C0:E4) [15:29:00:146]: Grabbed execution mutex. > > MSI (c) (C0:E4) [15:29:00:646]: Cloaking enabled. > > MSI (c) (C0:E4) [15:29:00:646]: Attempting to enable all disabled priveleges > > before calling Install on Server > > MSI (c) (C0:E4) [15:29:00:662]: Incrementing counter to disable shutdown. > > Counter after increment: 0 > > MSI (s) (48:94) [15:29:00:709]: Grabbed execution mutex. > > MSI (s) (48:28) [15:29:00:709]: Resetting cached policy values > > MSI (s) (48:28) [15:29:00:709]: Machine policy value 'Debug' is 0 > > MSI (s) (48:28) [15:29:00:709]: ******* RunEngine: > > ******* Product: c:\980979fd96ba7659d0\msxml.msi > > ******* Action: > > ******* CommandLine: ********** > > MSI (s) (48:28) [15:29:00:709]: Machine policy value 'DisableUserInstalls' > > is 0 > > MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: Verifying > > package --> 'c:\980979fd96ba7659d0\msxml.msi' against software restriction > > policy > > MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: > > c:\980979fd96ba7659d0\msxml.msi has a digital signature > > MSI (s) (48:28) [15:29:02:224]: SOFTWARE RESTRICTION POLICY: > > c:\980979fd96ba7659d0\msxml.msi is permitted to run at the 'unrestricted' > > authorization level. > > MSI (s) (48:28) [15:29:02:255]: End dialog not enabled > > MSI (s) (48:28) [15:29:02:255]: Original package ==> > > c:\980979fd96ba7659d0\msxml.msi > > MSI (s) (48:28) [15:29:02:255]: Package we're running from ==> > > c:\WINDOWS\Installer\16ee26c.msi > > MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: looking for appcompat database > > entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. > > MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: no matching ProductCode found in > > database. > > MSI (s) (48:28) [15:29:02:318]: MSCOREE not loaded loading copy from system32 > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'TransformsSecure' is 0 > > MSI (s) (48:28) [15:29:02:334]: User policy value 'TransformsAtSource' is 0 > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisablePatch' is 0 > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'AllowLockdownPatch' is 0 > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisableLUAPatching' is 0 > > MSI (s) (48:28) [15:29:02:334]: Machine policy value > > 'DisableFlyWeightPatching' is 0 > > MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: looking for appcompat database > > entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. > > MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: no matching ProductCode found in > > database. > > MSI (s) (48:28) [15:29:02:334]: Transforms are not secure. > > MSI (s) (48:28) [15:29:02:334]: Command Line: REBOOT=ReallySuppress > > CURRENTDIRECTORY=c:\980979fd96ba7659d0 CLIENTUILEVEL=3 CLIENTPROCESSID=3776 > > MSI (s) (48:28) [15:29:02:334]: PROPERTY CHANGE: Adding PackageCode > > property. Its value is '{2B27DCD9-53FA-4885-B6CD-698623819F4C}'. > > MSI (s) (48:28) [15:29:02:349]: Product Code passed to Engine.Initialize: > > '' > > MSI (s) (48:28) [15:29:02:349]: Product Code from property table before > > transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' > > MSI (s) (48:28) [15:29:02:349]: Product Code from property table after > > transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' > > MSI (s) (48:28) [15:29:02:349]: Product not registered: beginning first-time > > install > > MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding ProductState > > property. Its value is '-1'. > > MSI (s) (48:28) [15:29:02:349]: Entering > > CMsiConfigurationManager::SetLastUsedSource. > > MSI (s) (48:28) [15:29:02:349]: User policy value 'SearchOrder' is 'nmu' > > MSI (s) (48:28) [15:29:02:349]: Adding new sources is allowed. > > MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding PackagecodeChanging > > property. Its value is '1'. > > MSI (s) (48:28) [15:29:02:349]: Package name extracted from package path: > > 'msxml.msi' > > MSI (s) (48:28) [15:29:02:349]: Package to be registered: 'msxml.msi' > > MSI (s) (48:28) [15:29:02:349]: Note: 1: 2729 > > MSI (s) (48:28) [15:29:02:412]: Note: 1: 2729 > > MSI (s) (48:28) [15:29:02:412]: Note: 1: 2262 2: AdminProperties 3: > > -2147287038 > > MSI (s) (48:28) [15:29:02:412]: Machine policy value 'DisableMsi' is 2 > > MSI (s) (48:28) [15:29:02:412]: Machine policy value 'AlwaysInstallElevated' > > is 1 > > MSI (s) (48:28) [15:29:02:412]: User policy value 'AlwaysInstallElevated' is 0 > > MSI (s) (48:28) [15:29:02:412]: Product installation will be elevated > > because user is admin and product is being installed per-machine. > > MSI (s) (48:28) [15:29:02:412]: Rejecting product > > '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}': Msi is completely disabled. > > MSI (s) (48:28) [15:29:02:443]: Note: 1: 1708 > > MSI (s) (48:28) [15:29:02:443]: Note: 1: 2729 > > MSI (s) (48:28) [15:29:02:459]: Note: 1: 2729 > > MSI (s) (48:28) [15:29:02:459]: Product: MSXML 4.0 SP2 (KB927978) -- > > Installation failed. > > > > MSI (s) (48:28) [15:29:02:537]: MainEngineThread is returning 1625 > > Info 1625. De installatie is verboden door systeembeleid. Neem contact op > > met de systeembeheerder. > > c:\980979fd96ba7659d0\msxml.msi > > MSI (c) (C0:E4) [15:29:02:646]: Decrementing counter to disable shutdown. If > > counter >= 0, shutdown will be denied. Counter after decrement: -1 > > MSI (c) (C0:E4) [15:29:02:646]: MainEngineThread is returning 1625 > > === Verbose logging stopped: 9-3-2007 15:29:02 === > > > > > > The Dutch line in this (De installatie is verboden door systeembeleid. Neem > > contact op met de systeembeheerder.) means: installation is forbidden by > > systempolicy. Contact the administrator. > > > > But I am the administrator and this is 1 home computer with only 1 user. > > > > Hopefully you can help me with a solution. > > > > Thanks, > > Christa >
From: Christa on 10 Mar 2007 14:57 I have googled to see how to fix that error. I have found some solutions, but it doesn´t work yet. If I try to start windows installer in Services it gives an error 3: the system cannot find the path specified. I found that the specifies path is a file: WINDOWS\TEMP\IXP000.TMP\MsiExec.exe /V, but this path doesn´t exist and I don´t know how to change that path to SYSTEM32 (where I have an msiexec.exe file). Hopefully this gives you more useful information. Thanks. "Christa" wrote: > Hello MowGreen, > > Thanks again. > I have tried all your suggestions, but unfortunately so far no results. > > Wit the installation from both download-locations, I now get the error > message: ´can´t get acces to the windows installer-service´. > > I´ve installed Windows Installer 3.1 Redistributable, but it keeps giving > the same message. > > So please help me again. > > Greetings, > > Christa > > > "MowGreen [MVP]" wrote: > > > Christa, > > > > Thanks for the translation. The error is a Permissions issue. > > Let's try this first. Go to Start > Run > type in > > > > regedit > > Click OK > > Right click HKEY_CLASSES_ROOT and choose Permissions > > 'Everyone' should be listed and the 'Permissions for Everyone' > > should show the 'Full Control' and 'Read' boxes checked. > > IF they are not, please check them, then click Apply. > > Click OK to close the window > > > > Close the registry editor. > > > > Is the update listed in Add/Remove Programs in the Control Panel as > > MSXML 4.0 SP2 (KB927978) ? IF the answer is YES, uninstall it first, > > please, and then restart the system. > > IF it is not, restart the system anyway. > > > > Redownload KB927978 from here and save it, Christa: > > http://www.microsoft.com/downloads/details.aspx?FamilyID=24b7d141-6cdf-4fc4-a91b-6f18fe6921d4&DisplayLang=en > > > > After the download is finished, close the browser, and then run > > msxml4-KB927978-enu.exe > > If it fails to install once more, do NOT delete it. > > Go here to obtain MSXML 4.0 SP2: > > http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en > > > > Download the msxml.msi package. Run it and if presented with these 3 > > options 'Repair, Modify, Remove', choose Remove. > > Restart the system if prompted to. If not, run msxml.msi once more and > > it *should* install. > > Restart the system after the installation is done and then apply the update. > > > > > > MowGreen [MVP 2003-2007] > > =============== > > *-343-* FDNY > > Never Forgotten > > =============== > > > > > > Christa wrote: > > > > > Hello Mowgreen, > > > > > > Thank you for your reply > > > > > > This is the log: > > > > > > === Verbose logging started: 9-3-2007 15:29:00 Build type: SHIP UNICODE > > > 3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe === > > > MSI (c) (C0:E4) [15:29:00:146]: Resetting cached policy values > > > MSI (c) (C0:E4) [15:29:00:146]: Machine policy value 'Debug' is 0 > > > MSI (c) (C0:E4) [15:29:00:146]: ******* RunEngine: > > > ******* Product: c:\980979fd96ba7659d0\msxml.msi > > > ******* Action: > > > ******* CommandLine: ********** > > > MSI (c) (C0:E4) [15:29:00:146]: Client-side and UI is none or basic: Running > > > entire install on the server. > > > MSI (c) (C0:E4) [15:29:00:146]: Grabbed execution mutex. > > > MSI (c) (C0:E4) [15:29:00:646]: Cloaking enabled. > > > MSI (c) (C0:E4) [15:29:00:646]: Attempting to enable all disabled priveleges > > > before calling Install on Server > > > MSI (c) (C0:E4) [15:29:00:662]: Incrementing counter to disable shutdown. > > > Counter after increment: 0 > > > MSI (s) (48:94) [15:29:00:709]: Grabbed execution mutex. > > > MSI (s) (48:28) [15:29:00:709]: Resetting cached policy values > > > MSI (s) (48:28) [15:29:00:709]: Machine policy value 'Debug' is 0 > > > MSI (s) (48:28) [15:29:00:709]: ******* RunEngine: > > > ******* Product: c:\980979fd96ba7659d0\msxml.msi > > > ******* Action: > > > ******* CommandLine: ********** > > > MSI (s) (48:28) [15:29:00:709]: Machine policy value 'DisableUserInstalls' > > > is 0 > > > MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: Verifying > > > package --> 'c:\980979fd96ba7659d0\msxml.msi' against software restriction > > > policy > > > MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: > > > c:\980979fd96ba7659d0\msxml.msi has a digital signature > > > MSI (s) (48:28) [15:29:02:224]: SOFTWARE RESTRICTION POLICY: > > > c:\980979fd96ba7659d0\msxml.msi is permitted to run at the 'unrestricted' > > > authorization level. > > > MSI (s) (48:28) [15:29:02:255]: End dialog not enabled > > > MSI (s) (48:28) [15:29:02:255]: Original package ==> > > > c:\980979fd96ba7659d0\msxml.msi > > > MSI (s) (48:28) [15:29:02:255]: Package we're running from ==> > > > c:\WINDOWS\Installer\16ee26c.msi > > > MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: looking for appcompat database > > > entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. > > > MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: no matching ProductCode found in > > > database. > > > MSI (s) (48:28) [15:29:02:318]: MSCOREE not loaded loading copy from system32 > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'TransformsSecure' is 0 > > > MSI (s) (48:28) [15:29:02:334]: User policy value 'TransformsAtSource' is 0 > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisablePatch' is 0 > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'AllowLockdownPatch' is 0 > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisableLUAPatching' is 0 > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value > > > 'DisableFlyWeightPatching' is 0 > > > MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: looking for appcompat database > > > entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. > > > MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: no matching ProductCode found in > > > database. > > > MSI (s) (48:28) [15:29:02:334]: Transforms are not secure. > > > MSI (s) (48:28) [15:29:02:334]: Command Line: REBOOT=ReallySuppress > > > CURRENTDIRECTORY=c:\980979fd96ba7659d0 CLIENTUILEVEL=3 CLIENTPROCESSID=3776 > > > MSI (s) (48:28) [15:29:02:334]: PROPERTY CHANGE: Adding PackageCode > > > property. Its value is '{2B27DCD9-53FA-4885-B6CD-698623819F4C}'. > > > MSI (s) (48:28) [15:29:02:349]: Product Code passed to Engine.Initialize: > > > '' > > > MSI (s) (48:28) [15:29:02:349]: Product Code from property table before > > > transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' > > > MSI (s) (48:28) [15:29:02:349]: Product Code from property table after > > > transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' > > > MSI (s) (48:28) [15:29:02:349]: Product not registered: beginning first-time > > > install > > > MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding ProductState > > > property. Its value is '-1'. > > > MSI (s) (48:28) [15:29:02:349]: Entering > > > CMsiConfigurationManager::SetLastUsedSource. > > > MSI (s) (48:28) [15:29:02:349]: User policy value 'SearchOrder' is 'nmu' > > > MSI (s) (48:28) [15:29:02:349]: Adding new sources is allowed. > > > MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding PackagecodeChanging > > > property. Its value is '1'. > > > MSI (s) (48:28) [15:29:02:349]: Package name extracted from package path: > > > 'msxml.msi' > > > MSI (s) (48:28) [15:29:02:349]: Package to be registered: 'msxml.msi' > > > MSI (s) (48:28) [15:29:02:349]: Note: 1: 2729 > > > MSI (s) (48:28) [15:29:02:412]: Note: 1: 2729 > > > MSI (s) (48:28) [15:29:02:412]: Note: 1: 2262 2: AdminProperties 3: > > > -2147287038 > > > MSI (s) (48:28) [15:29:02:412]: Machine policy value 'DisableMsi' is 2 > > > MSI (s) (48:28) [15:29:02:412]: Machine policy value 'AlwaysInstallElevated' > > > is 1 > > > MSI (s) (48:28) [15:29:02:412]: User policy value 'AlwaysInstallElevated' is 0 > > > MSI (s) (48:28) [15:29:02:412]: Product installation will be elevated > > > because user is admin and product is being installed per-machine. > > > MSI (s) (48:28) [15:29:02:412]: Rejecting product > > > '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}': Msi is completely disabled. > > > MSI (s) (48:28) [15:29:02:443]: Note: 1: 1708 > > > MSI (s) (48:28) [15:29:02:443]: Note: 1: 2729 > > > MSI (s) (48:28) [15:29:02:459]: Note: 1: 2729 > > > MSI (s) (48:28) [15:29:02:459]: Product: MSXML 4.0 SP2 (KB927978) -- > > > Installation failed. > > > > > > MSI (s) (48:28) [15:29:02:537]: MainEngineThread is returning 1625 > > > Info 1625. De installatie is verboden door systeembeleid. Neem contact op > > > met de systeembeheerder. > > > c:\980979fd96ba7659d0\msxml.msi > > > MSI (c) (C0:E4) [15:29:02:646]: Decrementing counter to disable shutdown. If > > > counter >= 0, shutdown will be denied. Counter after decrement: -1 > > > MSI (c) (C0:E4) [15:29:02:646]: MainEngineThread is returning 1625 > > > === Verbose logging stopped: 9-3-2007 15:29:02 === > > > > > > > > > The Dutch line in this (De installatie is verboden door systeembeleid. Neem > > > contact op met de systeembeheerder.) means: installation is forbidden by > > > systempolicy. Contact the administrator. > > > > > > But I am the administrator and this is 1 home computer with only 1 user. > > > > > > Hopefully you can help me with a solution. > > > > > > Thanks, > > > Christa > >
From: Christa on 10 Mar 2007 15:11 I have changed it to the right path, but that doesn´t solve the problem. I still get the error that the windows installer service could not be accessed. "Christa" wrote: > I have googled to see how to fix that error. I have found some solutions, but > it doesn´t work yet. > If I try to start windows installer in Services it gives an error 3: the > system cannot find the path specified. > > I found that the specifies path is a file: > WINDOWS\TEMP\IXP000.TMP\MsiExec.exe /V, but this path doesn´t exist and I > don´t know how to change that path to SYSTEM32 (where I have an msiexec.exe > file). > > Hopefully this gives you more useful information. > > Thanks. > > > "Christa" wrote: > > > Hello MowGreen, > > > > Thanks again. > > I have tried all your suggestions, but unfortunately so far no results. > > > > Wit the installation from both download-locations, I now get the error > > message: ´can´t get acces to the windows installer-service´. > > > > I´ve installed Windows Installer 3.1 Redistributable, but it keeps giving > > the same message. > > > > So please help me again. > > > > Greetings, > > > > Christa > > > > > > "MowGreen [MVP]" wrote: > > > > > Christa, > > > > > > Thanks for the translation. The error is a Permissions issue. > > > Let's try this first. Go to Start > Run > type in > > > > > > regedit > > > Click OK > > > Right click HKEY_CLASSES_ROOT and choose Permissions > > > 'Everyone' should be listed and the 'Permissions for Everyone' > > > should show the 'Full Control' and 'Read' boxes checked. > > > IF they are not, please check them, then click Apply. > > > Click OK to close the window > > > > > > Close the registry editor. > > > > > > Is the update listed in Add/Remove Programs in the Control Panel as > > > MSXML 4.0 SP2 (KB927978) ? IF the answer is YES, uninstall it first, > > > please, and then restart the system. > > > IF it is not, restart the system anyway. > > > > > > Redownload KB927978 from here and save it, Christa: > > > http://www.microsoft.com/downloads/details.aspx?FamilyID=24b7d141-6cdf-4fc4-a91b-6f18fe6921d4&DisplayLang=en > > > > > > After the download is finished, close the browser, and then run > > > msxml4-KB927978-enu.exe > > > If it fails to install once more, do NOT delete it. > > > Go here to obtain MSXML 4.0 SP2: > > > http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en > > > > > > Download the msxml.msi package. Run it and if presented with these 3 > > > options 'Repair, Modify, Remove', choose Remove. > > > Restart the system if prompted to. If not, run msxml.msi once more and > > > it *should* install. > > > Restart the system after the installation is done and then apply the update. > > > > > > > > > MowGreen [MVP 2003-2007] > > > =============== > > > *-343-* FDNY > > > Never Forgotten > > > =============== > > > > > > > > > Christa wrote: > > > > > > > Hello Mowgreen, > > > > > > > > Thank you for your reply > > > > > > > > This is the log: > > > > > > > > === Verbose logging started: 9-3-2007 15:29:00 Build type: SHIP UNICODE > > > > 3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe === > > > > MSI (c) (C0:E4) [15:29:00:146]: Resetting cached policy values > > > > MSI (c) (C0:E4) [15:29:00:146]: Machine policy value 'Debug' is 0 > > > > MSI (c) (C0:E4) [15:29:00:146]: ******* RunEngine: > > > > ******* Product: c:\980979fd96ba7659d0\msxml.msi > > > > ******* Action: > > > > ******* CommandLine: ********** > > > > MSI (c) (C0:E4) [15:29:00:146]: Client-side and UI is none or basic: Running > > > > entire install on the server. > > > > MSI (c) (C0:E4) [15:29:00:146]: Grabbed execution mutex. > > > > MSI (c) (C0:E4) [15:29:00:646]: Cloaking enabled. > > > > MSI (c) (C0:E4) [15:29:00:646]: Attempting to enable all disabled priveleges > > > > before calling Install on Server > > > > MSI (c) (C0:E4) [15:29:00:662]: Incrementing counter to disable shutdown. > > > > Counter after increment: 0 > > > > MSI (s) (48:94) [15:29:00:709]: Grabbed execution mutex. > > > > MSI (s) (48:28) [15:29:00:709]: Resetting cached policy values > > > > MSI (s) (48:28) [15:29:00:709]: Machine policy value 'Debug' is 0 > > > > MSI (s) (48:28) [15:29:00:709]: ******* RunEngine: > > > > ******* Product: c:\980979fd96ba7659d0\msxml.msi > > > > ******* Action: > > > > ******* CommandLine: ********** > > > > MSI (s) (48:28) [15:29:00:709]: Machine policy value 'DisableUserInstalls' > > > > is 0 > > > > MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: Verifying > > > > package --> 'c:\980979fd96ba7659d0\msxml.msi' against software restriction > > > > policy > > > > MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: > > > > c:\980979fd96ba7659d0\msxml.msi has a digital signature > > > > MSI (s) (48:28) [15:29:02:224]: SOFTWARE RESTRICTION POLICY: > > > > c:\980979fd96ba7659d0\msxml.msi is permitted to run at the 'unrestricted' > > > > authorization level. > > > > MSI (s) (48:28) [15:29:02:255]: End dialog not enabled > > > > MSI (s) (48:28) [15:29:02:255]: Original package ==> > > > > c:\980979fd96ba7659d0\msxml.msi > > > > MSI (s) (48:28) [15:29:02:255]: Package we're running from ==> > > > > c:\WINDOWS\Installer\16ee26c.msi > > > > MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: looking for appcompat database > > > > entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. > > > > MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: no matching ProductCode found in > > > > database. > > > > MSI (s) (48:28) [15:29:02:318]: MSCOREE not loaded loading copy from system32 > > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'TransformsSecure' is 0 > > > > MSI (s) (48:28) [15:29:02:334]: User policy value 'TransformsAtSource' is 0 > > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisablePatch' is 0 > > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'AllowLockdownPatch' is 0 > > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisableLUAPatching' is 0 > > > > MSI (s) (48:28) [15:29:02:334]: Machine policy value > > > > 'DisableFlyWeightPatching' is 0 > > > > MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: looking for appcompat database > > > > entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. > > > > MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: no matching ProductCode found in > > > > database. > > > > MSI (s) (48:28) [15:29:02:334]: Transforms are not secure. > > > > MSI (s) (48:28) [15:29:02:334]: Command Line: REBOOT=ReallySuppress > > > > CURRENTDIRECTORY=c:\980979fd96ba7659d0 CLIENTUILEVEL=3 CLIENTPROCESSID=3776 > > > > MSI (s) (48:28) [15:29:02:334]: PROPERTY CHANGE: Adding PackageCode > > > > property. Its value is '{2B27DCD9-53FA-4885-B6CD-698623819F4C}'. > > > > MSI (s) (48:28) [15:29:02:349]: Product Code passed to Engine.Initialize: > > > > '' > > > > MSI (s) (48:28) [15:29:02:349]: Product Code from property table before > > > > transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' > > > > MSI (s) (48:28) [15:29:02:349]: Product Code from property table after > > > > transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' > > > > MSI (s) (48:28) [15:29:02:349]: Product not registered: beginning first-time > > > > install > > > > MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding ProductState > > > > property. Its value is '-1'. > > > > MSI (s) (48:28) [15:29:02:349]: Entering > > > > CMsiConfigurationManager::SetLastUsedSource. > > > > MSI (s) (48:28) [15:29:02:349]: User policy value 'SearchOrder' is 'nmu' > > > > MSI (s) (48:28) [15:29:02:349]: Adding new sources is allowed. > > > > MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding PackagecodeChanging > > > > property. Its value is '1'. > > > > MSI (s) (48:28) [15:29:02:349]: Package name extracted from package path: > > > > 'msxml.msi' > > > > MSI (s) (48:28) [15:29:02:349]: Package to be registered: 'msxml.msi' > > > > MSI (s) (48:28) [15:29:02:349]: Note: 1: 2729 > > > > MSI (s) (48:28) [15:29:02:412]: Note: 1: 2729 > > > > MSI (s) (48:28) [15:29:02:412]: Note: 1: 2262 2: AdminProperties 3: > > > > -2147287038 > > > > MSI (s) (48:28) [15:29:02:412]: Machine policy value 'DisableMsi' is 2 > > > > MSI (s) (48:28) [15:29:02:412]: Machine policy value 'AlwaysInstallElevated' > > > > is 1 > > > > MSI (s) (48:28) [15:29:02:412]: User policy value 'AlwaysInstallElevated' is 0 > > > > MSI (s) (48:28) [15:29:02:412]: Product installation will be elevated > > > > because user is admin and product is being installed per-machine. > > > > MSI (s) (48:28) [15:29:02:412]: Rejecting product > > > > '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}': Msi is completely disabled. > > > > MSI (s) (48:28) [15:29:02:443]: Note: 1: 1708 > > > > MSI (s) (48:28) [15:29:02:443]: Note: 1: 2729 > > > > MSI (s) (48:28) [15:29:02:459]: Note: 1: 2729 > > > > MSI (s) (48:28) [15:29:02:459]: Product: MSXML 4.0 SP2 (KB927978) -- > > > > Installation failed. > > > > > > > > MSI (s) (48:28) [15:29:02:537]: MainEngineThread is returning 1625 > > > > Info 1625. De installatie is verboden door systeembeleid. Neem contact op > > > > met de systeembeheerder. > > > > c:\980979fd96ba7659d0\msxml.msi > > > > MSI (c) (C0:E4) [15:29:02:646]: Decrementing counter to disable shutdown. If > > > > counter >= 0, shutdown will be denied. Counter after decrement: -1 > > > > MSI (c) (C0:E4) [15:29:02:646]: MainEngineThread is returning 1625 > > > > === Verbose logging stopped: 9-3-2007 15:29:02 === > > > > > > > > > > > > The Dutch line in this (De installatie is verboden door systeembeleid. Neem > > > > contact op met de systeembeheerder.) means: installation is forbidden by > > > > systempolicy. Contact the administrator. > > > > > > > > But I am the administrator and this is 1 home computer with only 1 user. > > > > > > > > Hopefully you can help me with a solution. > > > > > > > > Thanks, > > > > Christa > > >
From: MowGreen [MVP] on 10 Mar 2007 20:08 You are persistent, Christa. I'd wager the message is in reference to a Permissions issue. BUT, it may be that the Windows Installer files are damaged/corrupted. So, suggest you try the Resolutions in this MSKB - http://support.microsoft.com/kb/315346 If the Installer still will not install after doing those steps, then it's definitely a Permissions issue. You'll need to run a tool named SubInACL. That will reset the Permissions in the registry to their Default settings. Problem is, it won't install with the Windows Installer being installed. I'm going to the MVP Summit in Seattle tomorrow and will have limited access to the newsgroups. IF you want me to send the SubInACL tool to you in script format, let me know by tonight. Then all you'd have to do is drag the folder to the root drive, usually C:\, and run the reset.cmd file. MowGreen [MVP 2003-2007] =============== *-343-* FDNY Never Forgotten =============== Christa wrote: > I have changed it to the right path, but that doesn´t solve the problem. > I still get the error that the windows installer service could not be > accessed. > > > "Christa" wrote: > > >>I have googled to see how to fix that error. I have found some solutions, but >>it doesn´t work yet. >>If I try to start windows installer in Services it gives an error 3: the >>system cannot find the path specified. >> >>I found that the specifies path is a file: >>WINDOWS\TEMP\IXP000.TMP\MsiExec.exe /V, but this path doesn´t exist and I >>don´t know how to change that path to SYSTEM32 (where I have an msiexec.exe >>file). >> >>Hopefully this gives you more useful information. >> >>Thanks. >> >> >>"Christa" wrote: >> >> >>>Hello MowGreen, >>> >>>Thanks again. >>>I have tried all your suggestions, but unfortunately so far no results. >>> >>>Wit the installation from both download-locations, I now get the error >>>message: ´can´t get acces to the windows installer-service´. >>> >>>I´ve installed Windows Installer 3.1 Redistributable, but it keeps giving >>>the same message. >>> >>>So please help me again. >>> >>>Greetings, >>> >>>Christa >>> >>> >>>"MowGreen [MVP]" wrote: >>> >>> >>>>Christa, >>>> >>>>Thanks for the translation. The error is a Permissions issue. >>>>Let's try this first. Go to Start > Run > type in >>>> >>>>regedit >>>>Click OK >>>>Right click HKEY_CLASSES_ROOT and choose Permissions >>>>'Everyone' should be listed and the 'Permissions for Everyone' >>>>should show the 'Full Control' and 'Read' boxes checked. >>>>IF they are not, please check them, then click Apply. >>>>Click OK to close the window >>>> >>>>Close the registry editor. >>>> >>>>Is the update listed in Add/Remove Programs in the Control Panel as >>>>MSXML 4.0 SP2 (KB927978) ? IF the answer is YES, uninstall it first, >>>>please, and then restart the system. >>>>IF it is not, restart the system anyway. >>>> >>>>Redownload KB927978 from here and save it, Christa: >>>>http://www.microsoft.com/downloads/details.aspx?FamilyID=24b7d141-6cdf-4fc4-a91b-6f18fe6921d4&DisplayLang=en >>>> >>>>After the download is finished, close the browser, and then run >>>>msxml4-KB927978-enu.exe >>>>If it fails to install once more, do NOT delete it. >>>>Go here to obtain MSXML 4.0 SP2: >>>>http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en >>>> >>>>Download the msxml.msi package. Run it and if presented with these 3 >>>>options 'Repair, Modify, Remove', choose Remove. >>>>Restart the system if prompted to. If not, run msxml.msi once more and >>>>it *should* install. >>>>Restart the system after the installation is done and then apply the update. >>>> >>>> >>>>MowGreen [MVP 2003-2007] >>>>=============== >>>> *-343-* FDNY >>>>Never Forgotten >>>>=============== >>>> >>>> >>>>Christa wrote: >>>> >>>> >>>>>Hello Mowgreen, >>>>> >>>>>Thank you for your reply >>>>> >>>>>This is the log: >>>>> >>>>>=== Verbose logging started: 9-3-2007 15:29:00 Build type: SHIP UNICODE >>>>>3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe === >>>>>MSI (c) (C0:E4) [15:29:00:146]: Resetting cached policy values >>>>>MSI (c) (C0:E4) [15:29:00:146]: Machine policy value 'Debug' is 0 >>>>>MSI (c) (C0:E4) [15:29:00:146]: ******* RunEngine: >>>>> ******* Product: c:\980979fd96ba7659d0\msxml.msi >>>>> ******* Action: >>>>> ******* CommandLine: ********** >>>>>MSI (c) (C0:E4) [15:29:00:146]: Client-side and UI is none or basic: Running >>>>>entire install on the server. >>>>>MSI (c) (C0:E4) [15:29:00:146]: Grabbed execution mutex. >>>>>MSI (c) (C0:E4) [15:29:00:646]: Cloaking enabled. >>>>>MSI (c) (C0:E4) [15:29:00:646]: Attempting to enable all disabled priveleges >>>>>before calling Install on Server >>>>>MSI (c) (C0:E4) [15:29:00:662]: Incrementing counter to disable shutdown. >>>>>Counter after increment: 0 >>>>>MSI (s) (48:94) [15:29:00:709]: Grabbed execution mutex. >>>>>MSI (s) (48:28) [15:29:00:709]: Resetting cached policy values >>>>>MSI (s) (48:28) [15:29:00:709]: Machine policy value 'Debug' is 0 >>>>>MSI (s) (48:28) [15:29:00:709]: ******* RunEngine: >>>>> ******* Product: c:\980979fd96ba7659d0\msxml.msi >>>>> ******* Action: >>>>> ******* CommandLine: ********** >>>>>MSI (s) (48:28) [15:29:00:709]: Machine policy value 'DisableUserInstalls' >>>>>is 0 >>>>>MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: Verifying >>>>>package --> 'c:\980979fd96ba7659d0\msxml.msi' against software restriction >>>>>policy >>>>>MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: >>>>>c:\980979fd96ba7659d0\msxml.msi has a digital signature >>>>>MSI (s) (48:28) [15:29:02:224]: SOFTWARE RESTRICTION POLICY: >>>>>c:\980979fd96ba7659d0\msxml.msi is permitted to run at the 'unrestricted' >>>>>authorization level. >>>>>MSI (s) (48:28) [15:29:02:255]: End dialog not enabled >>>>>MSI (s) (48:28) [15:29:02:255]: Original package ==> >>>>>c:\980979fd96ba7659d0\msxml.msi >>>>>MSI (s) (48:28) [15:29:02:255]: Package we're running from ==> >>>>>c:\WINDOWS\Installer\16ee26c.msi >>>>>MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: looking for appcompat database >>>>>entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. >>>>>MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: no matching ProductCode found in >>>>>database. >>>>>MSI (s) (48:28) [15:29:02:318]: MSCOREE not loaded loading copy from system32 >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value 'TransformsSecure' is 0 >>>>>MSI (s) (48:28) [15:29:02:334]: User policy value 'TransformsAtSource' is 0 >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisablePatch' is 0 >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value 'AllowLockdownPatch' is 0 >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisableLUAPatching' is 0 >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value >>>>>'DisableFlyWeightPatching' is 0 >>>>>MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: looking for appcompat database >>>>>entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. >>>>>MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: no matching ProductCode found in >>>>>database. >>>>>MSI (s) (48:28) [15:29:02:334]: Transforms are not secure. >>>>>MSI (s) (48:28) [15:29:02:334]: Command Line: REBOOT=ReallySuppress >>>>>CURRENTDIRECTORY=c:\980979fd96ba7659d0 CLIENTUILEVEL=3 CLIENTPROCESSID=3776 >>>>>MSI (s) (48:28) [15:29:02:334]: PROPERTY CHANGE: Adding PackageCode >>>>>property. Its value is '{2B27DCD9-53FA-4885-B6CD-698623819F4C}'. >>>>>MSI (s) (48:28) [15:29:02:349]: Product Code passed to Engine.Initialize: >>>>> '' >>>>>MSI (s) (48:28) [15:29:02:349]: Product Code from property table before >>>>>transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' >>>>>MSI (s) (48:28) [15:29:02:349]: Product Code from property table after >>>>>transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' >>>>>MSI (s) (48:28) [15:29:02:349]: Product not registered: beginning first-time >>>>>install >>>>>MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding ProductState >>>>>property. Its value is '-1'. >>>>>MSI (s) (48:28) [15:29:02:349]: Entering >>>>>CMsiConfigurationManager::SetLastUsedSource. >>>>>MSI (s) (48:28) [15:29:02:349]: User policy value 'SearchOrder' is 'nmu' >>>>>MSI (s) (48:28) [15:29:02:349]: Adding new sources is allowed. >>>>>MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding PackagecodeChanging >>>>>property. Its value is '1'. >>>>>MSI (s) (48:28) [15:29:02:349]: Package name extracted from package path: >>>>>'msxml.msi' >>>>>MSI (s) (48:28) [15:29:02:349]: Package to be registered: 'msxml.msi' >>>>>MSI (s) (48:28) [15:29:02:349]: Note: 1: 2729 >>>>>MSI (s) (48:28) [15:29:02:412]: Note: 1: 2729 >>>>>MSI (s) (48:28) [15:29:02:412]: Note: 1: 2262 2: AdminProperties 3: >>>>>-2147287038 >>>>>MSI (s) (48:28) [15:29:02:412]: Machine policy value 'DisableMsi' is 2 >>>>>MSI (s) (48:28) [15:29:02:412]: Machine policy value 'AlwaysInstallElevated' >>>>>is 1 >>>>>MSI (s) (48:28) [15:29:02:412]: User policy value 'AlwaysInstallElevated' is 0 >>>>>MSI (s) (48:28) [15:29:02:412]: Product installation will be elevated >>>>>because user is admin and product is being installed per-machine. >>>>>MSI (s) (48:28) [15:29:02:412]: Rejecting product >>>>>'{37477865-A3F1-4772-AD43-AAFC6BCFF99F}': Msi is completely disabled. >>>>>MSI (s) (48:28) [15:29:02:443]: Note: 1: 1708 >>>>>MSI (s) (48:28) [15:29:02:443]: Note: 1: 2729 >>>>>MSI (s) (48:28) [15:29:02:459]: Note: 1: 2729 >>>>>MSI (s) (48:28) [15:29:02:459]: Product: MSXML 4.0 SP2 (KB927978) -- >>>>>Installation failed. >>>>> >>>>>MSI (s) (48:28) [15:29:02:537]: MainEngineThread is returning 1625 >>>>>Info 1625. De installatie is verboden door systeembeleid. Neem contact op >>>>>met de systeembeheerder. >>>>>c:\980979fd96ba7659d0\msxml.msi >>>>>MSI (c) (C0:E4) [15:29:02:646]: Decrementing counter to disable shutdown. If >>>>>counter >= 0, shutdown will be denied. Counter after decrement: -1 >>>>>MSI (c) (C0:E4) [15:29:02:646]: MainEngineThread is returning 1625 >>>>>=== Verbose logging stopped: 9-3-2007 15:29:02 === >>>>> >>>>> >>>>>The Dutch line in this (De installatie is verboden door systeembeleid. Neem >>>>>contact op met de systeembeheerder.) means: installation is forbidden by >>>>>systempolicy. Contact the administrator. >>>>> >>>>>But I am the administrator and this is 1 home computer with only 1 user. >>>>> >>>>>Hopefully you can help me with a solution. >>>>> >>>>>Thanks, >>>>>Christa >>>>
From: Christa on 11 Mar 2007 03:55 Hello, I am not sure if I am still in time (not sure what timezone you are in), but I would like you to send me the tool in script format. Otherwise please send it to me after your trip to Seattle (my computer isn´t going anywhere these days without being able to install anything). Thanks once again. "MowGreen [MVP]" wrote: > You are persistent, Christa. I'd wager the message is in reference to a > Permissions issue. BUT, it may be that the Windows Installer files are > damaged/corrupted. > So, suggest you try the Resolutions in this MSKB - > http://support.microsoft.com/kb/315346 > If the Installer still will not install after doing those steps, then > it's definitely a Permissions issue. > You'll need to run a tool named SubInACL. That will reset the > Permissions in the registry to their Default settings. > Problem is, it won't install with the Windows Installer being installed. > > I'm going to the MVP Summit in Seattle tomorrow and will have limited > access to the newsgroups. IF you want me to send the SubInACL tool to > you in script format, let me know by tonight. > Then all you'd have to do is drag the folder to the root drive, usually > C:\, and run the reset.cmd file. > > > MowGreen [MVP 2003-2007] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > > > Christa wrote: > > > I have changed it to the right path, but that doesn´t solve the problem. > > I still get the error that the windows installer service could not be > > accessed. > > > > > > "Christa" wrote: > > > > > >>I have googled to see how to fix that error. I have found some solutions, but > >>it doesn´t work yet. > >>If I try to start windows installer in Services it gives an error 3: the > >>system cannot find the path specified. > >> > >>I found that the specifies path is a file: > >>WINDOWS\TEMP\IXP000.TMP\MsiExec.exe /V, but this path doesn´t exist and I > >>don´t know how to change that path to SYSTEM32 (where I have an msiexec.exe > >>file). > >> > >>Hopefully this gives you more useful information. > >> > >>Thanks. > >> > >> > >>"Christa" wrote: > >> > >> > >>>Hello MowGreen, > >>> > >>>Thanks again. > >>>I have tried all your suggestions, but unfortunately so far no results. > >>> > >>>Wit the installation from both download-locations, I now get the error > >>>message: ´can´t get acces to the windows installer-service´. > >>> > >>>I´ve installed Windows Installer 3.1 Redistributable, but it keeps giving > >>>the same message. > >>> > >>>So please help me again. > >>> > >>>Greetings, > >>> > >>>Christa > >>> > >>> > >>>"MowGreen [MVP]" wrote: > >>> > >>> > >>>>Christa, > >>>> > >>>>Thanks for the translation. The error is a Permissions issue. > >>>>Let's try this first. Go to Start > Run > type in > >>>> > >>>>regedit > >>>>Click OK > >>>>Right click HKEY_CLASSES_ROOT and choose Permissions > >>>>'Everyone' should be listed and the 'Permissions for Everyone' > >>>>should show the 'Full Control' and 'Read' boxes checked. > >>>>IF they are not, please check them, then click Apply. > >>>>Click OK to close the window > >>>> > >>>>Close the registry editor. > >>>> > >>>>Is the update listed in Add/Remove Programs in the Control Panel as > >>>>MSXML 4.0 SP2 (KB927978) ? IF the answer is YES, uninstall it first, > >>>>please, and then restart the system. > >>>>IF it is not, restart the system anyway. > >>>> > >>>>Redownload KB927978 from here and save it, Christa: > >>>>http://www.microsoft.com/downloads/details.aspx?FamilyID=24b7d141-6cdf-4fc4-a91b-6f18fe6921d4&DisplayLang=en > >>>> > >>>>After the download is finished, close the browser, and then run > >>>>msxml4-KB927978-enu.exe > >>>>If it fails to install once more, do NOT delete it. > >>>>Go here to obtain MSXML 4.0 SP2: > >>>>http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en > >>>> > >>>>Download the msxml.msi package. Run it and if presented with these 3 > >>>>options 'Repair, Modify, Remove', choose Remove. > >>>>Restart the system if prompted to. If not, run msxml.msi once more and > >>>>it *should* install. > >>>>Restart the system after the installation is done and then apply the update. > >>>> > >>>> > >>>>MowGreen [MVP 2003-2007] > >>>>=============== > >>>> *-343-* FDNY > >>>>Never Forgotten > >>>>=============== > >>>> > >>>> > >>>>Christa wrote: > >>>> > >>>> > >>>>>Hello Mowgreen, > >>>>> > >>>>>Thank you for your reply > >>>>> > >>>>>This is the log: > >>>>> > >>>>>=== Verbose logging started: 9-3-2007 15:29:00 Build type: SHIP UNICODE > >>>>>3.01.4000.2435 Calling process: C:\WINDOWS\system32\msiexec.exe === > >>>>>MSI (c) (C0:E4) [15:29:00:146]: Resetting cached policy values > >>>>>MSI (c) (C0:E4) [15:29:00:146]: Machine policy value 'Debug' is 0 > >>>>>MSI (c) (C0:E4) [15:29:00:146]: ******* RunEngine: > >>>>> ******* Product: c:\980979fd96ba7659d0\msxml.msi > >>>>> ******* Action: > >>>>> ******* CommandLine: ********** > >>>>>MSI (c) (C0:E4) [15:29:00:146]: Client-side and UI is none or basic: Running > >>>>>entire install on the server. > >>>>>MSI (c) (C0:E4) [15:29:00:146]: Grabbed execution mutex. > >>>>>MSI (c) (C0:E4) [15:29:00:646]: Cloaking enabled. > >>>>>MSI (c) (C0:E4) [15:29:00:646]: Attempting to enable all disabled priveleges > >>>>>before calling Install on Server > >>>>>MSI (c) (C0:E4) [15:29:00:662]: Incrementing counter to disable shutdown. > >>>>>Counter after increment: 0 > >>>>>MSI (s) (48:94) [15:29:00:709]: Grabbed execution mutex. > >>>>>MSI (s) (48:28) [15:29:00:709]: Resetting cached policy values > >>>>>MSI (s) (48:28) [15:29:00:709]: Machine policy value 'Debug' is 0 > >>>>>MSI (s) (48:28) [15:29:00:709]: ******* RunEngine: > >>>>> ******* Product: c:\980979fd96ba7659d0\msxml.msi > >>>>> ******* Action: > >>>>> ******* CommandLine: ********** > >>>>>MSI (s) (48:28) [15:29:00:709]: Machine policy value 'DisableUserInstalls' > >>>>>is 0 > >>>>>MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: Verifying > >>>>>package --> 'c:\980979fd96ba7659d0\msxml.msi' against software restriction > >>>>>policy > >>>>>MSI (s) (48:28) [15:29:00:818]: SOFTWARE RESTRICTION POLICY: > >>>>>c:\980979fd96ba7659d0\msxml.msi has a digital signature > >>>>>MSI (s) (48:28) [15:29:02:224]: SOFTWARE RESTRICTION POLICY: > >>>>>c:\980979fd96ba7659d0\msxml.msi is permitted to run at the 'unrestricted' > >>>>>authorization level. > >>>>>MSI (s) (48:28) [15:29:02:255]: End dialog not enabled > >>>>>MSI (s) (48:28) [15:29:02:255]: Original package ==> > >>>>>c:\980979fd96ba7659d0\msxml.msi > >>>>>MSI (s) (48:28) [15:29:02:255]: Package we're running from ==> > >>>>>c:\WINDOWS\Installer\16ee26c.msi > >>>>>MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: looking for appcompat database > >>>>>entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. > >>>>>MSI (s) (48:28) [15:29:02:318]: APPCOMPAT: no matching ProductCode found in > >>>>>database. > >>>>>MSI (s) (48:28) [15:29:02:318]: MSCOREE not loaded loading copy from system32 > >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value 'TransformsSecure' is 0 > >>>>>MSI (s) (48:28) [15:29:02:334]: User policy value 'TransformsAtSource' is 0 > >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisablePatch' is 0 > >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value 'AllowLockdownPatch' is 0 > >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value 'DisableLUAPatching' is 0 > >>>>>MSI (s) (48:28) [15:29:02:334]: Machine policy value > >>>>>'DisableFlyWeightPatching' is 0 > >>>>>MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: looking for appcompat database > >>>>>entry with ProductCode '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}'. > >>>>>MSI (s) (48:28) [15:29:02:334]: APPCOMPAT: no matching ProductCode found in > >>>>>database. > >>>>>MSI (s) (48:28) [15:29:02:334]: Transforms are not secure. > >>>>>MSI (s) (48:28) [15:29:02:334]: Command Line: REBOOT=ReallySuppress > >>>>>CURRENTDIRECTORY=c:\980979fd96ba7659d0 CLIENTUILEVEL=3 CLIENTPROCESSID=3776 > >>>>>MSI (s) (48:28) [15:29:02:334]: PROPERTY CHANGE: Adding PackageCode > >>>>>property. Its value is '{2B27DCD9-53FA-4885-B6CD-698623819F4C}'. > >>>>>MSI (s) (48:28) [15:29:02:349]: Product Code passed to Engine.Initialize: > >>>>> '' > >>>>>MSI (s) (48:28) [15:29:02:349]: Product Code from property table before > >>>>>transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' > >>>>>MSI (s) (48:28) [15:29:02:349]: Product Code from property table after > >>>>>transforms: '{37477865-A3F1-4772-AD43-AAFC6BCFF99F}' > >>>>>MSI (s) (48:28) [15:29:02:349]: Product not registered: beginning first-time > >>>>>install > >>>>>MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding ProductState > >>>>>property. Its value is '-1'. > >>>>>MSI (s) (48:28) [15:29:02:349]: Entering > >>>>>CMsiConfigurationManager::SetLastUsedSource. > >>>>>MSI (s) (48:28) [15:29:02:349]: User policy value 'SearchOrder' is 'nmu' > >>>>>MSI (s) (48:28) [15:29:02:349]: Adding new sources is allowed. > >>>>>MSI (s) (48:28) [15:29:02:349]: PROPERTY CHANGE: Adding PackagecodeChanging > >>>>>property. Its value is '1'. > >>>>>MSI (s) (48:28) [15:29:02:349]: Package name extracted from package path: > >>>>>'msxml.msi' > >>>>>MSI (s) (48:28) [15:29:02:349]: Package to be registered: 'msxml.msi' > >>>>>MSI (s) (48:28) [15:29:02:349]: Note: 1: 2729 > >>>>>MSI (s) (48:28) [15:29:02:412]: Note: 1: 2729 > >>>>>MSI (s) (48:28) [15:29:02:412]: Note: 1: 2262 2: AdminProperties 3: > >>>>>-2147287038 > >>>>>MSI (s) (48:28) [15:29:02:412]: Machine policy value 'DisableMsi' is 2 > >>>>>MSI (s) (48:28) [15:29:02:412]: Machine policy value 'AlwaysInstallElevated' > >>>>>is 1 > >>>>>MSI (s) (48:28) [15:29:02:412]: User policy value 'AlwaysInstallElevated' is 0 > >>>>>MSI (s) (48:28) [15:29:02:412]: Product installation will be elevated > >>>>>because user is admin and product is being installed per-machine. > >>>>>MSI (s) (48:28) [15:29:02:412]: Rejecting product > >>>>>'{37477865-A3F1-4772-AD43-AAFC6BCFF99F}': Msi is completely disabled. > >>>>>MSI (s) (48:28) [15:29:02:443]: Note: 1: 1708 > >>>>>MSI (s) (48:28) [15:29:02:443]: Note: 1: 2729 > >>>>>MSI (s) (48:28) [15:29:02:459]: Note: 1: 2729 > >>>>>MSI (s) (48:28) [15:29:02:459]: Product: MSXML 4.0 SP2 (KB927978) -- > >>>>>Installation failed. > >>>>> > >>>>>MSI (s) (48:28) [15:29:02:537]: MainEngineThread is returning 1625 > >>>>>Info 1625. De installatie is verboden door systeembeleid. Neem contact op > >>>>>met de systeembeheerder. > >>>>>c:\980979fd96ba7659d0\msxml.msi > >>>>>MSI (c) (C0:E4) [15:29:02:646]: Decrementing counter to disable shutdown. If > >>>>>counter >= 0, shutdown will be denied. Counter after decrement: -1 > >>>>>MSI (c) (C0:E4) [15:29:02:646]: MainEngineThread is returning 1625 > >>>>>=== Verbose logging stopped: 9-3-2007 15:29:02 === > >>>>> > >>>>> > >>>>>The Dutch line in this (De installatie is verboden door systeembeleid. Neem > >>>>>contact op met de systeembeheerder.) means: installation is forbidden by > >>>>>systempolicy. Contact the administrator. > >>>>> > >>>>>But I am the administrator and this is 1 home computer with only 1 user. > >>>>> > >>>>>Hopefully you can help me with a solution. > >>>>> > >>>>>Thanks, > >>>>>Christa > >>>> >
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