From: Cindy on
I purchased the Office Professional 2007. I am trying to work on my
documents in Word program. The system is asking me to enter my PRODUCT KEY
CODE. I have entered the key code, but a message is coming up that it's the
wrong key code. How is it wrong when it accept it before? How can I get
pass this or get the system to accept the key code again? Why would I get
asked to enter the key code again? I purchased the product from the store.
Isn't the product mine to use since I bought the program?

Thanks
From: Graham Mayor on
If you have entered the 25 digit code from the Office packaging (and you
have entered it correctly) see how to obtain a new product key - see
http://support.microsoft.com/?kbid=823570

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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"Cindy" <Cindy(a)discussions.microsoft.com> wrote in message
news:35EDFC6A-8189-4E61-B62D-C05A5D345845(a)microsoft.com...
>I purchased the Office Professional 2007. I am trying to work on my
> documents in Word program. The system is asking me to enter my PRODUCT
> KEY
> CODE. I have entered the key code, but a message is coming up that it's
> the
> wrong key code. How is it wrong when it accept it before? How can I get
> pass this or get the system to accept the key code again? Why would I get
> asked to enter the key code again? I purchased the product from the
> store.
> Isn't the product mine to use since I bought the program?
>
> Thanks