question on www.howto-outlook (duplicate emails)
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From: Laura Pearson on 20 May 2010 11:16 Brian thanks for the 3 image posting locations. I went to xsolive as you suggested and I'm stumped just looking at the page. I would love to post an image, but can't find directions on how to do this? I viewed Slipsticks tutorial on merging pst, but that is not my problem. When I received my emails from send/receive, I am getting duplicate emails in my 1(one) Inbox. I have tried going to File>Open>Outlook DataFile and I don't see what is on Slipsticks tutorial - mine is completely different. I have watched the (very fast speaking) tutorial 8 times now, trying to catch new info on where the instructer is and I can't figure it out. (sigh . . . . .) I'm beginning to think I'll never get this fixed. Meanwhile, my outbox is holding all outgoing emails, but I can received emails. I've tried clicking on the send/receive but nothing goes out. help? -- Laura P "Brian Tillman [MVP-Outlook]" wrote: > "Laura Pearson" <LauraPearson(a)discussions.microsoft.com> wrote in message > news:55388BE3-A488-4322-8017-60E2080E9FEF(a)microsoft.com... > > > Well, I don't know where the many image-hosting web sites are, so I guess > > I'll have to describe in more detail. > > Picassa (http://picassa.google.com/), ImageShack (http://imageshack.us/), and > XSO Live > (http://www.xsolive.com/outlook%20screen%20shots/forms/lastest%20images.aspx) > are three places you can post screen shots. I'd use XSO Live. > > > When I followed the directions to get to the OUTLOOK DATA FILE. All I was > > looking at was 2 folders on the right side of the split screen and all the > > folders from Local Disk C on the left hand side. > > The Outlook folder is open and displays the subfolder [Accounts folder] - > > that's what I'm looking at. . . . > > I guess I don't know what a pst file is and I'm not understanding how to > > move my newly received emails to the pst file (when I don't see one in the > > folders list)? > > A PST is a "Personal Folders File". It's what Outlook uses to store your data > (contacts, calendar, e-mail, etc.). Click File>Data File Management or > Tools>Account Settings>Data Files to see your PSTs. > > To move data from one folder to another, just select the folder containing the > data (in the Navigation Pane on the left side of the Outlook window), select > the specific data you wish to move (in the list on the right), then click > Edit>Copy (or Move) to Folder, specifying the folder you want to receive the > data or you can click on and drag the selection to the folder you want to > receive it. I think you could benefit from viewing some of the tutorials at > http://www.slipstick.com/tutorials/index.htm > -- > Brian Tillman [MVP-Outlook] > > . >
From: Brian Tillman [MVP-Outlook] on 20 May 2010 15:08 "Laura Pearson" <LauraPearson(a)discussions.microsoft.com> wrote in message news:D54F9B3D-6122-4EB8-A71D-3076E7319417(a)microsoft.com... > Brian thanks for the 3 image posting locations. I went to xsolive as you > suggested and I'm stumped just looking at the page. I would love to post an > image, but can't find directions on how to do this? Right at the top of the XSOLive Outlook Screen Shot web page is the statement "pictures to help identify Outlook problems. Login using one of the following usernames: demo\test, demo\newuser, or demo\spsuser. Password Xsolive2007" So, click the "Sign In" link are the very top right of the page just to the left of the blue question mark and enter one of those usernames ("demo\test", "demo\newuser" or "demo\spsuser" and the password "Xsolive2007". Then you can post your screen shot by clicking the down arrow just to the right of "Upload" and choosing "Upload Picture". -- Brian Tillman [MVP-Outlook]
From: Laura Pearson on 21 May 2010 12:14 thanks for the directions to Xoslive, I posted my picture. Now how do you see it? It is titled Outlook Data File -- Laura P "Brian Tillman [MVP-Outlook]" wrote: > "Laura Pearson" <LauraPearson(a)discussions.microsoft.com> wrote in message > news:D54F9B3D-6122-4EB8-A71D-3076E7319417(a)microsoft.com... > > > Brian thanks for the 3 image posting locations. I went to xsolive as you > > suggested and I'm stumped just looking at the page. I would love to post an > > image, but can't find directions on how to do this? > > Right at the top of the XSOLive Outlook Screen Shot web page is the statement > "pictures to help identify Outlook problems. Login using one of the following > usernames: demo\test, demo\newuser, or demo\spsuser. Password Xsolive2007" > So, click the "Sign In" link are the very top right of the page just to the > left of the blue question mark and enter one of those usernames ("demo\test", > "demo\newuser" or "demo\spsuser" and the password "Xsolive2007". Then you can > post your screen shot by clicking the down arrow just to the right of "Upload" > and choosing "Upload Picture". > -- > Brian Tillman [MVP-Outlook] > > . >
From: Brian Tillman [MVP-Outlook] on 28 May 2010 10:37 "Laura Pearson" <LauraPearson(a)discussions.microsoft.com> wrote in message news:54E93ED5-56A2-4838-8DF1-31A29B117B50(a)microsoft.com... > Brian, I have followed your instructions to make my screenshot a jpeg and > now > (for the second time) I don't understand where the url is that I can lead > you > to my pic? I posted it (today 5/27/10 at 4 pm est ) named file Outlook Data > File shows no dup pst. As Diane already explained, what your screen shot shows is a folder named Accounts and a PST file named Outlook.pst, but you can't see the ".pst:" part because you have Windows configured to hide the file types of known files. You didn't choose this configuration yourself; it's Windows' default configuration. If you want to see the file types, in Windows Explorer, click Organize>Folder Options>View, uncheck the box labeled "Hide extensions for known file types" and click OK. Since the folder your screen shot shows contains only one PST, I suspect that's the one Outlook is using currently and you don't need to open it again. Where are you seeing the duplicate mail? Please describe your problem in detail. Your original post wasn't very clear. > I need someone to talk me thru this on the phone . . . . .. . .sigh I don't think that's going to happen. -- Brian Tillman [MVP-Outlook]
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