From: visuals4u on 26 Dec 2009 22:45 Just rec'd a blue screen on Thursday that references the file - rdbss.sys. I have rec'd a Windows XP disk from the repair tech that worked on my computer on Tuesday. Said it could be used if I rec'd another blue screen. Can someone give me step-by-step directions on what to do when I insert the disk?
From: Leonard Grey on 27 Dec 2009 06:25 To properly deal with your blue screen error, you need to tell us the error number [STOP 0x000...], the error name [LOOKS_LIKE_THIS] and a complete description of your problem. We also need to know what version of Windows you have (including the service pack number.) No one has any idea what kind of Windows XP disk you have, where the repair tech got it, or what you're supposed to do with it. (Recovery Console? SFC? Reinstall? Clean install?) How much confidence do you have in a repair tech who simply gives you a Windows install disk without telling what to do with it and why? --- Leonard Grey Errare humanum est visuals4u wrote: > Just rec'd a blue screen on Thursday that references the file - rdbss.sys. I > have rec'd a Windows XP disk from the repair tech that worked on my computer > on Tuesday. Said it could be used if I rec'd another blue screen. Can someone > give me step-by-step directions on what to do when I insert the disk?
From: nass on 27 Dec 2009 08:18 "visuals4u" wrote: > Just rec'd a blue screen on Thursday that references the file - rdbss.sys. I > have rec'd a Windows XP disk from the repair tech that worked on my computer > on Tuesday. Said it could be used if I rec'd another blue screen. Can someone > give me step-by-step directions on what to do when I insert the disk? You have to provide more info about your Operating system, Service pac installed, the environment which the machine operate in, like Network environment or a home PC! What cause the error message/BSOD to occur, while doing some work on the machine or while serving and what security software installed? Please give us the right info to get the right fix or go back to the tech and start to ask Qs to get answers? Some info here it may be useful to you, please read and apply when applicable! The Redirected Drive Buffering SubSystem http://msdn.microsoft.com/en-us/library/ms793720.aspx Error message when you write a file to a server from a Windows XP-based or a Windows 2000-based computer: "Delayed Write Failed" http://support.microsoft.com/kb/321733/en-us HTH nass --- http://www.nasstec.co.uk
From: visuals4u on 27 Dec 2009 11:46 I started getting blue screens about two months ago. Originally, the tech said it was due to K9 software I had on the computer to keep my children from going to certain websites. So, he fixed it "supposedly" and I removed the software. At that time the error was 0x0000008E. I have an HP A1102N desktop computer with Woindows XP Home Edition. I am using this as a home PC. It has the .2600 Service Pack 2 version and AVG FREE anti-virus software. When it happened again, I took it back to him because it was still under their warranty due to the repair. At this time, he said it was just a couple of errors and he corrected it. I don't recall what he referenced. I was concerned, because I know this should not be continuously happening. However, he said this happens sometimes with Windows. Then, last Tuesday I took it in. The computer went to blue screen again while I was watching a streaming online movie. The technician said there was an error due to a temporary file associated with that and something else and corrected it with a simple "Windows overlay." When the blue screen appeared on Christmas Eve, it referenced the rdbss.sys file. I believe he said to follow the prompts once I insert the disk and type into the DOS screen that will apopear, but at this point I don't want to do anything wrong. "nass" wrote: > > > "visuals4u" wrote: > > > Just rec'd a blue screen on Thursday that references the file - rdbss.sys. I > > have rec'd a Windows XP disk from the repair tech that worked on my computer > > on Tuesday. Said it could be used if I rec'd another blue screen. Can someone > > give me step-by-step directions on what to do when I insert the disk? > > > You have to provide more info about your Operating system, Service pac > installed, the environment which the machine operate in, like Network > environment or a home PC! > What cause the error message/BSOD to occur, while doing some work on the > machine or while serving and what security software installed? > > Please give us the right info to get the right fix or go back to the tech > and start to ask Qs to get answers? > > Some info here it may be useful to you, please read and apply when applicable! > > The Redirected Drive Buffering SubSystem > http://msdn.microsoft.com/en-us/library/ms793720.aspx > > Error message when you write a file to a server from a Windows XP-based or a > Windows 2000-based computer: "Delayed Write Failed" > http://support.microsoft.com/kb/321733/en-us > > HTH > nass > --- > http://www.nasstec.co.uk > > >
From: nass on 27 Dec 2009 12:28 Okay, we are getting somewhere! This can happen if the following is true: - Your Hard Drive is going bad or damaged - A device driver is incompatible with the Operating system - A Virus or aviral infection - Bad /rogue software installed on your system - Memory Issue First, try to test the HDD health, by running the Manufacturer tools to check your Hard drive health. Run the Windaig to test the memory. General troubleshooting for an error message that you may receive randomly in Windows XP: "Stop 0x0000008E" http://support.microsoft.com/kb/945658/ Microsoft Online Crash Analysis - windiag http://oca.microsoft.com/en/windiag.asp I believe the Tech told you to run a recovery or a check disk to repair correct the damaged system file. Unexplained computer behaviour may be caused by deceptive software http://support.microsoft.com/kb/827315 Click start >> Control Panel >> Double Click Network and Internet Connections >> Double click Internet Options, on the IE Properties window you will see these Options: General | Security | Privacy | Content | Connections | Programs | Advanced . Click on General Tab (1st Tab on the left) and you will see a Button called [ Clear History ..] click on it to clear your History caches, then click on [Delete Files..] to delete Internet Files created over the time, click on [ Delete Cookies...] to delete your cookies left by visiting websites. = Then try to Disable the Add-Ons on your Browser somehow installed on your browser, On how to disable the Add-ons follow this: Click on Programs Tab and then click the Manage Add-Ons Button there Disable the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one later and see which is the culprit . How to manage Add-Ons: http://support.microsoft.com/kb/883256 Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Click [OK] to close the IE properties window. Scan for malware from here: SuperAntispyware - Free http://www.superantispyware.com/superantispywarefreevspro.html Malwarebytes© Corporation http://www.malwarebytes.org/mbam/program/mbam-setup.exe http://onecare.live.com/site/en-gb/default.htm?s_cid=sah Run a scan from here on-line: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (offline scanner) from here: http://www.avast.com/eng/avast-virus-cleaner.html Comodo BOClean : Anti-Malware Version 4.27 http://www.comodo.com/boclean/boclean.html If you want further help, try the hijackthis tool. Download the Hijackthis and send the report to one of many forums for analysis and troubleshooting or you can send it to me on my email provided at the bottom: HijackThis v2.0.2 (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) Can you please send me a copy at to_you_rossREMOVETHISCAPS(a)yahoo.co.uk , remove the obvious (REMOVETHISCAPS) to email me, note ( _ it is underscore not - ). HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us HTH nass --- http://www.nasstec.co.uk "visuals4u" wrote: > I started getting blue screens about two months ago. Originally, the tech > said it was due to K9 software I had on the computer to keep my children > from going to certain websites. So, he fixed it "supposedly" and I removed > the software. At that time the error was 0x0000008E. > > I have an HP A1102N desktop computer with Woindows XP Home Edition. I am > using this as a home PC. It has the .2600 Service Pack 2 version and AVG FREE > anti-virus software. > > When it happened again, I took it back to him because it was still under > their warranty due to the repair. At this time, he said it was just a couple > of errors and he corrected it. I don't recall what he referenced. I was > concerned, because I know this should not be continuously happening. However, > he said this happens sometimes with Windows. > > Then, last Tuesday I took it in. The computer went to blue screen again > while I was watching a streaming online movie. The technician said there was > an error due to a temporary file associated with that and something else and > corrected it with a simple "Windows overlay." > > When the blue screen appeared on Christmas Eve, it referenced the rdbss.sys > file. I believe he said to follow the prompts once I insert the disk and type > into the DOS screen that will apopear, but at this point I don't want to do > anything wrong. > > > "nass" wrote: > > > > > > > "visuals4u" wrote: > > > > > Just rec'd a blue screen on Thursday that references the file - rdbss.sys. I > > > have rec'd a Windows XP disk from the repair tech that worked on my computer > > > on Tuesday. Said it could be used if I rec'd another blue screen. Can someone > > > give me step-by-step directions on what to do when I insert the disk? > > > > > > You have to provide more info about your Operating system, Service pac > > installed, the environment which the machine operate in, like Network > > environment or a home PC! > > What cause the error message/BSOD to occur, while doing some work on the > > machine or while serving and what security software installed? > > > > Please give us the right info to get the right fix or go back to the tech > > and start to ask Qs to get answers? > > > > Some info here it may be useful to you, please read and apply when applicable! > > > > The Redirected Drive Buffering SubSystem > > http://msdn.microsoft.com/en-us/library/ms793720.aspx > > > > Error message when you write a file to a server from a Windows XP-based or a > > Windows 2000-based computer: "Delayed Write Failed" > > http://support.microsoft.com/kb/321733/en-us > > > > HTH > > nass > > --- > > http://www.nasstec.co.uk > > > > > >
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