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From: December on 13 May 2010 02:22 I'm sure everyone is tired of the red x problem, but I haven't been able to find a fix for my issue. I used to get the dialogue box reading "OE has prevented openings which could reveal the location of your computer etc."; then suddenly without having changed any settings all my email has red x's in place of links and nothing I've tried helps. I am still able to view ordinary pictures embedded in email or sent as attachments. (This reminds me of an instance in October 2008 when OE spontaneously reinstalled and cleaned out *all* my files. They're still on my computer labeled "lost files" but I haven't found a way to open them.) I'm running OE6 w/XP on a Dell Inspiron530; any advice would be gratefully appreciated. Thanks! December
From: PA Bear [MS MVP] on 13 May 2010 02:46 Did you just install SP3 and/or do a Repair Install of Windows? What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed ___? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? December wrote: > ...without having changed any settings all my email has red x's > in place of links and nothing I've tried helps. I am still able to view > ordinary pictures embedded in email or sent as attachments... > > I'm running OE6 w/XP on a Dell Inspiron530...
From: December on 13 May 2010 05:34 Thanks for answering! I use NOD32, Spybot S&D, IOBIT Auto Smart Defrag and Auslogics BoostSpeed. I hadn't installed anything new, though, when this started happening. I recently renewed my NOD32 license but that didn't change anything, nor does turning off the Windows firewall. I hadn't thought of Spybot being a problem; it's supposed to notify me before changing anything but something may have sneaked by. Do you have any idea what I should look for if I search Spybot? I also forgot to mention I use Firefox 2.1. The last time I tried upgrading when 3.0 first came out all my bookmarks disappeared so I uninstalled 3 and re-installed 2. I know I should upgrade but I don't really trust Mozilla any longer. I really appreciate your advice, I've tried everything I can think of but obviously I'm missing something out of the ordinary. December "PA Bear [MS MVP]" wrote: > Did you just install SP3 and/or do a Repair Install of Windows? > > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than Defender)? > What third-party firewall (if any)? Were any of these applications running > in the background when you installed ___? > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you bought > it)? > > December wrote: > > ...without having changed any settings all my email has red x's > > in place of links and nothing I've tried helps. I am still able to view > > ordinary pictures embedded in email or sent as attachments... > > > > I'm running OE6 w/XP on a Dell Inspiron530... > > . >
From: Steve Cochran on 13 May 2010 08:20 Try Tools | Options | Security and uncheck the option to block images and other external content and see if that takes care of the issue. steve "December" <December(a)discussions.microsoft.com> wrote in message news:F0780B74-A8BF-4076-914F-722FB9DB8BC0(a)microsoft.com... > Thanks for answering! I use NOD32, Spybot S&D, IOBIT Auto Smart Defrag and > Auslogics BoostSpeed. I hadn't installed anything new, though, when this > started happening. I recently renewed my NOD32 license but that didn't change > anything, nor does turning off the Windows firewall. > > I hadn't thought of Spybot being a problem; it's supposed to notify me > before changing anything but something may have sneaked by. Do you have any > idea what I should look for if I search Spybot? > > I also forgot to mention I use Firefox 2.1. The last time I tried upgrading > when 3.0 first came out all my bookmarks disappeared so I uninstalled 3 and > re-installed 2. I know I should upgrade but I don't really trust Mozilla any > longer. > > I really appreciate your advice, I've tried everything I can think of but > obviously I'm missing something out of the ordinary. > > December > > "PA Bear [MS MVP]" wrote: > >> Did you just install SP3 and/or do a Repair Install of Windows? >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than Defender)? >> What third-party firewall (if any)? Were any of these applications running >> in the background when you installed ___? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you bought >> it)? >> >> December wrote: >> > ...without having changed any settings all my email has red x's >> > in place of links and nothing I've tried helps. I am still able to view >> > ordinary pictures embedded in email or sent as attachments... >> > >> > I'm running OE6 w/XP on a Dell Inspiron530... >> >> . >>
From: December on 14 May 2010 06:42
Thank you! Unfortunately, I already tried that one a couple dozen times <g>. I've also made sure "read in plain text" isn't checked, I have Java enabled - I've combed through every command I can think of that might be causing this but I'm thinking it must be a registry error. I'm hesitant to re-install OE, though, I do *not* want to lose all my mail, folders, address book etc. again! I hate it when computers act like people..... December "Steve Cochran" wrote: > Try Tools | Options | Security and uncheck the option to block images and > other external content and see if that takes care of the issue. > > steve > |