remote control "error 5 - access is denied"
in [Terminal Services]
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From: Vera Noest [MVP] on 23 Feb 2006 09:51 Yes, I understand that, but aare you doing that on the console of the server? That is not possible, you have to do it from within a session to the desktop of the server, and then start TSAdmin. _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net SQL troubleshooting: http://sql.veranoest.net *----------- Please reply in newsgroup -------------* =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote on 23 feb 2006: > Hi Vera, > I'm trying to remote the session from "Terminal services > session Manager" > > Start->Programs->Administrative Tools->Terminal Service Manager > right click on user/session (that is active) > > and the error is > > Session (ID xx) remote control failed. > (Error 5 - access is denied) > > > Thanks > > > "Vera Noest [MVP]" wrote: > >> How about this: >> >> >> Are you trying to remote control the session from the >> >> console? That is not possible. >> >> _________________________________________________________ >> Vera Noest >> MCSE, CCEA, Microsoft MVP - Terminal Server >> TS troubleshooting: http://ts.veranoest.net >> SQL troubleshooting: http://sql.veranoest.net >> *----------- Please reply in newsgroup -------------* >> >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote >> on 23 feb 2006: >> >> > Hi Vera, >> > I have already checked my permission but the error still >> > remaining. >> > >> > other ideas or possible reasons??? >> > >> > Many tanks >> > Francesco >> > >> > >> > >> > >> > "Vera Noest [MVP]" wrote: >> > >> >> Are you trying to remote control the session from the >> >> console? That is not possible. >> >> Have you checked your permissions? >> >> >> >> 232792 - HOW TO: Use the Terminal Services Remote Control >> >> Feature http://support.microsoft.com/?kbid=232792 >> >> >> >> _________________________________________________________ >> >> Vera Noest >> >> MCSE, CCEA, Microsoft MVP - Terminal Server >> >> TS troubleshooting: http://ts.veranoest.net >> >> SQL troubleshooting: http://sql.veranoest.net >> >> ___ please respond in newsgroup, NOT by private email ___ >> >> >> >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> >> >> wrote on 22 feb 2006 in >> >> microsoft.public.windows.terminal_services: >> >> >> >> > Hi, >> >> > I have a problem when try to connect to a terminal session >> >> > with remote control in Terminal Service Manager; the error >> >> > is >> >> > >> >> > Session (ID xx) remote control failed. >> >> > (Error 5 - access is denied) >> >> > >> >> > My termial server is Windows 2000 SP4 and the terminal >> >> > client are win 2K/XP >> >> > >> >> > Does anyone know what can I do to solve this problem? >> >> > >> >> > Please HELP me! >> >> > >> >> > Many Thanks >> >> > Francesco Rizza
From: RizFra on 23 Feb 2006 10:31 yes, we are on the same way... I connect to my server (windows 2000) by remote connection (with administrative privileges) and then... Start->Programs->Administrative Tools->Terminal Service Manager right click on user/session (that is active) I hope you'll may help me.... Thanks for your big patient Francesco "Vera Noest [MVP]" wrote: > Yes, I understand that, but aare you doing that on the console of > the server? That is not possible, you have to do it from within a > session to the desktop of the server, and then start TSAdmin. > > _________________________________________________________ > Vera Noest > MCSE, CCEA, Microsoft MVP - Terminal Server > TS troubleshooting: http://ts.veranoest.net > SQL troubleshooting: http://sql.veranoest.net > *----------- Please reply in newsgroup -------------* > > =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote on > 23 feb 2006: > > > Hi Vera, > > I'm trying to remote the session from "Terminal services > > session Manager" > > > > Start->Programs->Administrative Tools->Terminal Service Manager > > right click on user/session (that is active) > > > > and the error is > > > > Session (ID xx) remote control failed. > > (Error 5 - access is denied) > > > > > > Thanks > > > > > > "Vera Noest [MVP]" wrote: > > > >> How about this: > >> > >> >> Are you trying to remote control the session from the > >> >> console? That is not possible. > >> > >> _________________________________________________________ > >> Vera Noest > >> MCSE, CCEA, Microsoft MVP - Terminal Server > >> TS troubleshooting: http://ts.veranoest.net > >> SQL troubleshooting: http://sql.veranoest.net > >> *----------- Please reply in newsgroup -------------* > >> > >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote > >> on 23 feb 2006: > >> > >> > Hi Vera, > >> > I have already checked my permission but the error still > >> > remaining. > >> > > >> > other ideas or possible reasons??? > >> > > >> > Many tanks > >> > Francesco > >> > > >> > > >> > > >> > > >> > "Vera Noest [MVP]" wrote: > >> > > >> >> Are you trying to remote control the session from the > >> >> console? That is not possible. > >> >> Have you checked your permissions? > >> >> > >> >> 232792 - HOW TO: Use the Terminal Services Remote Control > >> >> Feature http://support.microsoft.com/?kbid=232792 > >> >> > >> >> _________________________________________________________ > >> >> Vera Noest > >> >> MCSE, CCEA, Microsoft MVP - Terminal Server > >> >> TS troubleshooting: http://ts.veranoest.net > >> >> SQL troubleshooting: http://sql.veranoest.net > >> >> ___ please respond in newsgroup, NOT by private email ___ > >> >> > >> >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> > >> >> wrote on 22 feb 2006 in > >> >> microsoft.public.windows.terminal_services: > >> >> > >> >> > Hi, > >> >> > I have a problem when try to connect to a terminal session > >> >> > with remote control in Terminal Service Manager; the error > >> >> > is > >> >> > > >> >> > Session (ID xx) remote control failed. > >> >> > (Error 5 - access is denied) > >> >> > > >> >> > My termial server is Windows 2000 SP4 and the terminal > >> >> > client are win 2K/XP > >> >> > > >> >> > Does anyone know what can I do to solve this problem? > >> >> > > >> >> > Please HELP me! > >> >> > > >> >> > Many Thanks > >> >> > Francesco Rizza >
From: Vera Noest [MVP] on 23 Feb 2006 15:17 Does it work when you use the shadow command instead? 320191 - HOW TO: Use the SHADOW Command to Remotely Monitor an Active Session of Another User in Windows 2000 Terminal Services http://support.microsoft.com/?kbid=320191 _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net SQL troubleshooting: http://sql.veranoest.net ___ please respond in newsgroup, NOT by private email ___ =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote on 23 feb 2006 in microsoft.public.windows.terminal_services: > yes, we are on the same way... > > I connect to my server (windows 2000) by remote connection (with > administrative privileges) and then... > > Start->Programs->Administrative Tools->Terminal Service Manager > right click on user/session (that is active) > > I hope you'll may help me.... > > Thanks for your big patient > > Francesco > > > > > > > > "Vera Noest [MVP]" wrote: > >> Yes, I understand that, but aare you doing that on the console of >> the server? That is not possible, you have to do it from within a >> session to the desktop of the server, and then start TSAdmin. >> >> _________________________________________________________ >> Vera Noest >> MCSE, CCEA, Microsoft MVP - Terminal Server >> TS troubleshooting: http://ts.veranoest.net >> SQL troubleshooting: http://sql.veranoest.net >> *----------- Please reply in newsgroup -------------* >> >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote on >> 23 feb 2006: >> >> > Hi Vera, >> > I'm trying to remote the session from "Terminal services >> > session Manager" >> > >> > Start->Programs->Administrative Tools->Terminal Service Manager >> > right click on user/session (that is active) >> > >> > and the error is >> > >> > Session (ID xx) remote control failed. >> > (Error 5 - access is denied) >> > >> > >> > Thanks >> > >> > >> > "Vera Noest [MVP]" wrote: >> > >> >> How about this: >> >> >> >> >> Are you trying to remote control the session from the >> >> >> console? That is not possible. >> >> >> >> _________________________________________________________ >> >> Vera Noest >> >> MCSE, CCEA, Microsoft MVP - Terminal Server >> >> TS troubleshooting: http://ts.veranoest.net >> >> SQL troubleshooting: http://sql.veranoest.net >> >> *----------- Please reply in newsgroup -------------* >> >> >> >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote >> >> on 23 feb 2006: >> >> >> >> > Hi Vera, >> >> > I have already checked my permission but the error still >> >> > remaining. >> >> > >> >> > other ideas or possible reasons??? >> >> > >> >> > Many tanks >> >> > Francesco >> >> > >> >> > >> >> > >> >> > >> >> > "Vera Noest [MVP]" wrote: >> >> > >> >> >> Are you trying to remote control the session from the >> >> >> console? That is not possible. >> >> >> Have you checked your permissions? >> >> >> >> >> >> 232792 - HOW TO: Use the Terminal Services Remote Control >> >> >> Feature http://support.microsoft.com/?kbid=232792 >> >> >> >> >> >> _________________________________________________________ >> >> >> Vera Noest >> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server >> >> >> TS troubleshooting: http://ts.veranoest.net >> >> >> SQL troubleshooting: http://sql.veranoest.net >> >> >> ___ please respond in newsgroup, NOT by private email ___ >> >> >> >> >> >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> >> >> >> wrote on 22 feb 2006 in >> >> >> microsoft.public.windows.terminal_services: >> >> >> >> >> >> > Hi, >> >> >> > I have a problem when try to connect to a terminal session >> >> >> > with remote control in Terminal Service Manager; the error >> >> >> > is >> >> >> > >> >> >> > Session (ID xx) remote control failed. >> >> >> > (Error 5 - access is denied) >> >> >> > >> >> >> > My termial server is Windows 2000 SP4 and the terminal >> >> >> > client are win 2K/XP >> >> >> > >> >> >> > Does anyone know what can I do to solve this problem? >> >> >> > >> >> >> > Please HELP me! >> >> >> > >> >> >> > Many Thanks >> >> >> > Francesco Rizza
From: RizFra on 24 Feb 2006 04:23 Dear Vera, the SHADOW Command don't work too... tel error is teh same Remote control failed. Error code 5 Error [5]:Access is denied. It's like a permission/right problem; are you agree? There's another way to verify or to set access permission? The server is domain member but it's not affected by group policy Thaks Francesco "Vera Noest [MVP]" wrote: > Does it work when you use the shadow command instead? > > 320191 - HOW TO: Use the SHADOW Command to Remotely Monitor an > Active Session of Another User in Windows 2000 Terminal Services > http://support.microsoft.com/?kbid=320191 > > _________________________________________________________ > Vera Noest > MCSE, CCEA, Microsoft MVP - Terminal Server > TS troubleshooting: http://ts.veranoest.net > SQL troubleshooting: http://sql.veranoest.net > ___ please respond in newsgroup, NOT by private email ___ > > =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote on 23 > feb 2006 in microsoft.public.windows.terminal_services: > > > yes, we are on the same way... > > > > I connect to my server (windows 2000) by remote connection (with > > administrative privileges) and then... > > > > Start->Programs->Administrative Tools->Terminal Service Manager > > right click on user/session (that is active) > > > > I hope you'll may help me.... > > > > Thanks for your big patient > > > > Francesco > > > > > > > > > > > > > > > > "Vera Noest [MVP]" wrote: > > > >> Yes, I understand that, but aare you doing that on the console > of > >> the server? That is not possible, you have to do it from within > a > >> session to the desktop of the server, and then start TSAdmin. > >> > >> _________________________________________________________ > >> Vera Noest > >> MCSE, CCEA, Microsoft MVP - Terminal Server > >> TS troubleshooting: http://ts.veranoest.net > >> SQL troubleshooting: http://sql.veranoest.net > >> *----------- Please reply in newsgroup -------------* > >> > >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote on > >> 23 feb 2006: > >> > >> > Hi Vera, > >> > I'm trying to remote the session from "Terminal services > >> > session Manager" > >> > > >> > Start->Programs->Administrative Tools->Terminal Service > Manager > >> > right click on user/session (that is active) > >> > > >> > and the error is > >> > > >> > Session (ID xx) remote control failed. > >> > (Error 5 - access is denied) > >> > > >> > > >> > Thanks > >> > > >> > > >> > "Vera Noest [MVP]" wrote: > >> > > >> >> How about this: > >> >> > >> >> >> Are you trying to remote control the session from the > >> >> >> console? That is not possible. > >> >> > >> >> _________________________________________________________ > >> >> Vera Noest > >> >> MCSE, CCEA, Microsoft MVP - Terminal Server > >> >> TS troubleshooting: http://ts.veranoest.net > >> >> SQL troubleshooting: http://sql.veranoest.net > >> >> *----------- Please reply in newsgroup -------------* > >> >> > >> >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> wrote > >> >> on 23 feb 2006: > >> >> > >> >> > Hi Vera, > >> >> > I have already checked my permission but the error still > >> >> > remaining. > >> >> > > >> >> > other ideas or possible reasons??? > >> >> > > >> >> > Many tanks > >> >> > Francesco > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > "Vera Noest [MVP]" wrote: > >> >> > > >> >> >> Are you trying to remote control the session from the > >> >> >> console? That is not possible. > >> >> >> Have you checked your permissions? > >> >> >> > >> >> >> 232792 - HOW TO: Use the Terminal Services Remote Control > >> >> >> Feature http://support.microsoft.com/?kbid=232792 > >> >> >> > >> >> >> _________________________________________________________ > >> >> >> Vera Noest > >> >> >> MCSE, CCEA, Microsoft MVP - Terminal Server > >> >> >> TS troubleshooting: http://ts.veranoest.net > >> >> >> SQL troubleshooting: http://sql.veranoest.net > >> >> >> ___ please respond in newsgroup, NOT by private email ___ > >> >> >> > >> >> >> =?Utf-8?B?Uml6RnJh?= <RizFra(a)discussions.microsoft.com> > >> >> >> wrote on 22 feb 2006 in > >> >> >> microsoft.public.windows.terminal_services: > >> >> >> > >> >> >> > Hi, > >> >> >> > I have a problem when try to connect to a terminal > session > >> >> >> > with remote control in Terminal Service Manager; the > error > >> >> >> > is > >> >> >> > > >> >> >> > Session (ID xx) remote control failed. > >> >> >> > (Error 5 - access is denied) > >> >> >> > > >> >> >> > My termial server is Windows 2000 SP4 and the terminal > >> >> >> > client are win 2K/XP > >> >> >> > > >> >> >> > Does anyone know what can I do to solve this problem? > >> >> >> > > >> >> >> > Please HELP me! > >> >> >> > > >> >> >> > Many Thanks > >> >> >> > Francesco Rizza >
From: TP on 24 Feb 2006 04:57 Error 5 - Access is denied comes from not having the Remote Control Permission on the connection object. I suggest that you re-verify permissions. Here are the steps: 1. Open up tscc.msc, right-click RDP-Tcp, Properties. 2. On the permissions tab, click the Advanced button. 3. Click on each entrie in the list one at a time, and click the Edit button to check the permissions. 4. Write down each user/group that has the Remote Control permission checked. If you have any Deny entries, write those user/groups down as well, because they will override the Allows. 5. Logon as the problem user and open up a command prompt. 6. Type whoami /groups 7. Compare the list of groups with the one you wrote down above. Make sure the user is in at least one of the groups that have the Remote Control permission, and is NOT a member of one that has a Deny Remote Control entry. Thanks. -TP RizFra wrote: > Dear Vera, > the SHADOW Command don't work too... tel error is teh same > > Remote control failed. Error code 5 > Error [5]:Access is denied. > > It's like a permission/right problem; are you agree? > > There's another way to verify or to set access permission? > The server is domain member but it's not affected by group policy > > Thaks > Francesco > >
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