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From: Bahama mama Bahama on 3 May 2010 18:33 I have a reminder that cannot be opened or dismissed. It says it's 198 weeks overdue. When I try to open I get a message: Cannot open the item for this reminder, cannot locate recurrence information for this appointment, data has become corrupt. When I try to dismiss the message is: cannot turn off this reminder, may be reminded again. I have been to the "start" date but there is nothing there to delete. It's affecting my BlackBerry sync. Today I wasted 3 hours of my life talking to HP tech support who were unable to assist. Any ideas?
From: Milly Staples [MVP - Outlook] on 3 May 2010 19:59
Have you tried starting Outlook one time with the /cleanreminders switch? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, Bahama mama asked: | I have a reminder that cannot be opened or dismissed. It says it's | 198 weeks overdue. When I try to open I get a message: Cannot open | the item for this reminder, cannot locate recurrence information for | this appointment, data has become corrupt. When I try to dismiss the | message is: cannot turn off this reminder, may be reminded again. | I have been to the "start" date but there is nothing there to delete. | It's affecting my BlackBerry sync. Today I wasted 3 hours of my | life talking to HP tech support who were unable to assist. Any | ideas? |