slow
in [Windows XP]
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From: Mark Adams on 3 Dec 2009 12:19 "Sanford Aranoff" wrote: > During the past several weeks my XP SP3 has slowed down. > Other people have the same issue. We think this is due to > automatic updates that slow the machines down. Done > deliberately, we believe. How can we restore the system to > its previous state, say, 2 months ago without losing recent > stuff? > . > Use the following two KB articles to diagnose the slow running: http://support.microsoft.com/kb/310353 http://support.microsoft.com/kb/316434 You probably have a software conflict.
From: Shenan Stanley on 3 Dec 2009 12:24 Sanford Aranoff wrote: > During the past several weeks my XP SP3 has slowed down. > Other people have the same issue. We think this is due to > automatic updates that slow the machines down. Done > deliberately, we believe. How can we restore the system to > its previous state, say, 2 months ago without losing recent > stuff? Your slowness is unlikely to have much to do with regular security updates. Not saying there has never been an issue with updates from Microsoft - but this would be a much more broadly discussed topic if it were true (not to mention the many many machines I manage/help manage still running Windows XP - fully patched - are having no issues.) Let's get some information from you and then I will give you some basic things you can do to cleanup your machine... Start button --> RUN (no "RUN"? Press the "Windows Key" + R on your keyboard) --> type in: winver --> Click OK. The picture at the top of the window that opens will give you the general (Operating System name) while the line starting with the word "version" will give you the rest of the story. Post _both_ in response to this message verbatim. No paraphrasing - instead - ensure character-for-character copying. ;-) - What versionof Internet Explorer do you have installed? - Do you have any alternative web browsers (Firefox, Opera, etc) installed? If so - which ones and what version? - What AntiVirus software do you use? (Version and Name) - What AntiSpyware/AntiMalware software do you use? (Version and Name) - What is your backup regime? (How often? To what? Using what software/method?) - What are the basic hardware specifications of your computer? (Processor speed/type, amount of memory/RAM, total and free disk space?) If you need help answering any of the above - please don't be shy - ask and someone will surely assist you get that information. Most can probably be gleamed from a free download/installation/run of "Belarc Advisor": http://www.belarc.com/ Now that some information has been gathered, here are some simple (albeit somewhat time consuming) steps you can follow to cleanup your machine a bit. After you are done doing these steps - come back and report that you did them and any issues you had while doing them. If you get error messages - report those messages here *word-for-word*. Do this in the order shown, finishing each item before continuing to the next. Ignore the title and follow the sub-section under "Advanced Troubleshooting" titled, "Method 1: Reset the registry and the file permissions" http://support.microsoft.com/kb/949377 *will take time ** Ignore the final step (6) of the method. You say you have SP3. Reboot. Download/install this: http://support.microsoft.com/kb/290301 After installing, do the following: Start button --> RUN --> type in: "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! --> Click OK. (The quotation marks and percentage signs and spacing should be exact.) That should be fairly quick and should not require a reboot. Download, install, run, update and perform a full scan (separately) with the following two applications (freeware versions are the ones to use for this): SuperAntiSpyware http://www.superantispyware.com/ MalwareBytes http://www.malwarebytes.com/ After performing a full scan with one and then the other and removing whatever they both find completely, you may uninstall these products, if you wish. Download and run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx Reboot. Download/Install the latest Windows Installer (for your OS): ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe ) http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en Reboot. and... Download the latest version of the Windows Update agent from here (x86): http://go.microsoft.com/fwlink/?LinkID=91237 .... and save it to the root of your C:\ drive. After saving it to the root of the C:\ drive, do the following: Close all Internet Explorer windows and other applications. Start button --> RUN and type in: %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE --> Click OK. (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on NEXT --> When it finishes installing, click on "Finish"... Reboot. Then follow the instructions here: How do I reset Windows Update components? http://support.microsoft.com/kb/971058 Reboot. CHKDSK How to scan your disks for errors http://support.microsoft.com/kb/315265 * will take time and a reboot Defragment How to Defragment your hard drives http://support.microsoft.com/kb/314848 * will take time Ensure your hardware drivers are up to date (from the hardware manufacturer's respective web pages.) Never get hardware drivers for hardware that was not created/sold by Microsoft from Microsoft. Reboot. Log on as an user with administrative rights and open Internet Explorer and visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan... Every time you are about to click on something while at these web pages - first press and hold down the CTRL key while you click on it. You can release the CTRL key after clicking each time. Once the scan is done, select just _ONE_ of the high priority updates (deselect any others) and install it. Reboot again. If it did work - try the web page again - selecting no more than 3-5 at a time. Rebooting as needed. The Optional Software updates are generally safe - although I recommend against the "Windows Search" one and any of the "Office Live" ones or "Windows Live" ones for now. I would completely avoid the Optional Hardware updates. Also - I do not see any urgent need to install Internet Explorer 8 at this time. Come back - report what you find. Many times the machines are slow because of poor maintenance routines (not your fault - no one tells you to your face in a one-on-one fashion that you need to do some of these things - sadly.) Sometimes - it is a collection of crud that slows you down. Sometimes it is overprotection (all-in-one Antivirus suites that include firewalls and other software that give mediocre results at a high resource price - often also causing conflicts and slow downs in other ways - beyond resource use.) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: Sanford Aranoff on 3 Dec 2009 13:30 Shenan Stanley wrote: > > Sanford Aranoff wrote: > > During the past several weeks my XP SP3 has slowed down. > > Other people have the same issue. We think this is due to > > automatic updates that slow the machines down. Done > > deliberately, we believe. How can we restore the system to > > its previous state, say, 2 months ago without losing recent > > stuff? > > Your slowness is unlikely to have much to do with regular security updates. > Not saying there has never been an issue with updates from Microsoft - but > this would be a much more broadly discussed topic if it were true (not to > mention the many many machines I manage/help manage still running Windows > XP - fully patched - are having no issues.) > > Let's get some information from you and then I will give you some basic > things you can do to cleanup your machine... > > Start button --> RUN > (no "RUN"? Press the "Windows Key" + R on your keyboard) > --> type in: > winver > --> Click OK. > > The picture at the top of the window that opens will give you the general > (Operating System name) while the line starting with the word "version" will > give you the rest of the story. Post _both_ in response to this message > verbatim. No paraphrasing - instead - ensure character-for-character > copying. Windows Professional Version 5.1 Build 2600.xpsp_s3_gdr.090804-1435:Service Pack 3 > ;-) > > - What version of Internet Explorer do you have installed? 6.0.2900.5512.xpsp_s3_gdr.090804-1435 I do not use IE. Opera 9.64. I use this most of the time. Firefox version 3.5.5. > > - Do you have any alternative web browsers (Firefox, Opera, etc) installed? > If so - which ones and what version? > > - What AntiVirus software do you use? (Version and Name) BitDefender Antivirus 2009 > > - What AntiSpyware/AntiMalware software do you use? (Version and Name) Webroot Spy Sweeper > > - What is your backup regime? (How often? To what? Using what > software/method?) Backup daily to my webpage. Software: Timing.exe, available on www.analysis-knowledge.com Monthly: Create image of hard disk on external drive, using Acronis True Image. > > - What are the basic hardware specifications of your computer? (Processor > speed/type, amount of memory/RAM, total and free disk space?) Pentium 4 CPU, 3.00GHz, 2.99 GB of RAM Disk: Total size 74.4 GB, Free Space 35.1 GB. PerfectDisk 10 defragger. > > If you need help answering any of the above - please don't be shy - ask and > someone will surely assist you get that information. Most can probably be > gleamed from a free download/installation/run of "Belarc Advisor": > http://www.belarc.com/ > > Now that some information has been gathered, here are some simple (albeit > somewhat time consuming) steps you can follow to cleanup your machine a bit. > After you are done doing these steps - come back and report that you did > them and any issues you had while doing them. If you get error messages - > report those messages here *word-for-word*. > > Do this in the order shown, finishing each item before continuing to the > next. > > Ignore the title and follow the sub-section under "Advanced Troubleshooting" > titled, "Method 1: Reset the registry and the file permissions" > http://support.microsoft.com/kb/949377 > *will take time > ** Ignore the final step (6) of the method. You say you have SP3. > > Reboot. > > Download/install this: > http://support.microsoft.com/kb/290301 I am concerned about using Windows Installer CleanUp Utility, as it may corrupt existing programs. > > After installing, do the following: > > Start button --> RUN --> type in: > "%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g! > --> Click OK. > (The quotation marks and percentage signs and spacing should be exact.) > > That should be fairly quick and should not require a reboot. > > Download, install, run, update and perform a full scan (separately) with the > following two applications (freeware versions are the ones to use for this): > > SuperAntiSpyware > http://www.superantispyware.com/ > > MalwareBytes > http://www.malwarebytes.com/ > > After performing a full scan with one and then the other and removing > whatever they both find completely, you may uninstall these products, > if you wish. > > Download and run the MSRT manually: > http://www.microsoft.com/security/malwareremove/default.mspx > > Reboot. > > Download/Install the latest Windows Installer (for your OS): > ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe ) > http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en > > Reboot. > > and... > > Download the latest version of the Windows Update agent from here (x86): > http://go.microsoft.com/fwlink/?LinkID=91237 > ... and save it to the root of your C:\ drive. After saving it to the root > of the C:\ drive, do the following: > > Close all Internet Explorer windows and other applications. > > Start button --> RUN and type in: > %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE > --> Click OK. > > (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on > NEXT --> When it finishes installing, click on "Finish"... > > Reboot. > > Then follow the instructions here: > > How do I reset Windows Update components? > http://support.microsoft.com/kb/971058 > > Reboot. > > CHKDSK > How to scan your disks for errors > http://support.microsoft.com/kb/315265 > * will take time and a reboot > > Defragment > How to Defragment your hard drives > http://support.microsoft.com/kb/314848 > * will take time > > Ensure your hardware drivers are up to date (from the hardware > manufacturer's respective web pages.) Never get hardware drivers > for hardware that was not created/sold by Microsoft from Microsoft. > > Reboot. > > Log on as an user with administrative rights and open Internet Explorer > and visit http://windowsupdate.microsoft.com/ and select to do a > CUSTOM scan... > > Every time you are about to click on something while at these web pages - > first press and hold down the CTRL key while you click on it. You can > release the CTRL key after clicking each time. > > Once the scan is done, select just _ONE_ of the high priority updates > (deselect any others) and install it. > > Reboot again. > > If it did work - try the web page again - selecting no more than 3-5 at a > time. Rebooting as needed. > > The Optional Software updates are generally safe - although I recommend > against the "Windows Search" one and any of the "Office Live" ones or > "Windows Live" ones for now. I would completely avoid the > Optional Hardware updates. Also - I do not see any urgent need to install > Internet Explorer 8 at this time. > > Come back - report what you find. Many times the machines are slow because > of poor maintenance routines (not your fault - no one tells you to your face > in a one-on-one fashion that you need to do some of these things - sadly.) > > Sometimes - it is a collection of crud that slows you down. Sometimes it is > overprotection (all-in-one Antivirus suites that include firewalls and other > software that give mediocre results at a high resource price - often also > causing conflicts and slow downs in other ways - beyond resource use.) > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html
From: C on 3 Dec 2009 13:56 Sanford Aranoff wrote: > C wrote: >> Sanford Aranoff wrote: >>> During the past several weeks my XP SP3 has slowed down. >>> Other people have the same issue. We think this is due to >>> automatic updates that slow the machines down. Done >>> deliberately, we believe. >> You're wrong. I have an install of XP sp3 and it has all the updates and >> runs like silk. It boots up in 39 seconds from the time I push the >> off/on until the desktop loads. Programs open very quickly and I have no >> performance issues. >> >>> How can we restore the system to >>> its previous state, say, 2 months ago without losing recent >>> stuff? >> I trust you have all your data backed up, right? >> >> I would be inclined to say you are probably infected by malware. Run >> anti malware scans and your anti virus scan. What anti virus/anti >> malware programs do you have? >> >> Another possibility is that your hard drive is set to PIO due to a power >> outage. >> >> C > > Webroot anti-spyware and BitDefender antivirus. Is your hard drive set to PIO? Have you scanned your computer for malware? C
From: Sanford Aranoff on 3 Dec 2009 15:54 C wrote: > > Sanford Aranoff wrote: > > C wrote: > >> Sanford Aranoff wrote: > >>> During the past several weeks my XP SP3 has slowed down. > >>> Other people have the same issue. We think this is due to > >>> automatic updates that slow the machines down. Done > >>> deliberately, we believe. > >> You're wrong. I have an install of XP sp3 and it has all the updates and > >> runs like silk. It boots up in 39 seconds from the time I push the > >> off/on until the desktop loads. Programs open very quickly and I have no > >> performance issues. > >> > >>> How can we restore the system to > >>> its previous state, say, 2 months ago without losing recent > >>> stuff? > >> I trust you have all your data backed up, right? > >> > >> I would be inclined to say you are probably infected by malware. Run > >> anti malware scans and your anti virus scan. What anti virus/anti > >> malware programs do you have? > >> > >> Another possibility is that your hard drive is set to PIO due to a power > >> outage. > >> > >> C > > > > Webroot anti-spyware and BitDefender antivirus. > > Is your hard drive set to PIO? How do I answer this? Have you scanned your computer for malware? Yes. > > C
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