Prev: solution found
Next: OOF no longer works
From: Tommcdow47 on 15 Dec 2009 16:38


"Tommcdow47" wrote:

> installed office 2003 standard (sp3) in windows 7 and get a trouble message
> when launching. A popup box called configuring outlook comes up with the task
> "migrating account settings" highlited. This is followed by the trouble
> message box called microsoft office outlook stating "unable to open your
> default email folders. Outlook would not start because a data file to send
> and receive could not be found". I went back into the windows control
> panel>user accounts>mail and verified a pop email exists but there no entries
> under the data tab. I selected add (under data tab) and the only entry to
> select from was "Business contact manager database" so I clicked add and got
> the trouble message " windows shell common DLL stoped working". At this point
> I don't know if 2003 is compatible in win 7(tried running outlook in the xp
> compatable mode with no luck. I still have the old PC running and am able to
> copy over a file if needed. From win 7 control panel mail ....I can add a
> new profile and setup email accounts but when I try to add outlook data
> files,, only one choice comes up called "busness contact manager database"
> when I click add,, the trouble
> message "windows shell common DLL stoped working. If i now go back to the
> data file tab i see the business contact manager in there but it's status is
> not available. One note, the PC came with a trial office installed which i
> uninstalled. I have also uninstalled 2003 twice and run the repair on it with
> no sucess
>
>
>
 | 
Pages: 1
Prev: solution found
Next: OOF no longer works