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From: alex01 on 12 May 2010 04:44
i'm having a problem where every approx third time i use outlook 2007 i get
the following error after i quit it:

==================================
microsoft visual c++ runtime library error
Runtime Error!
Program C:\prog...
This application has requested the runtime to terminate it in an unusual way.
please contact the the applications support team for more information.
==================================

event viewer shows that this is the anti spam toolbar as faulting application.
i also get a uac requesting permision for same toolbar every time i quit.

i have contacted trend micro support who have told me that this is a
microsoft problem and i should contact them - i'm not convinced about this
hence this post.

when i disable uac the neither problem occurs. i have vista hp 32 bit and
have also another pc with windows 7 ultimate with exact same problem.

any advice to fix this problem would be much appreciated.


From: Brian Tillman [MVP-Outlook] on 12 May 2010 09:12
"alex01" <alex01(a)discussions.microsoft.com> wrote in message
news:F734D880-A822-480C-BFE3-28A1A269FDC9(a)microsoft.com...


> i have contacted trend micro support who have told me that this is a
> microsoft problem and i should contact them - i'm not convinced about this
> hence this post.

Unbelievable. Trend makes a product that doesn't reference the Visual C++
runtime library correctly and they say it's an Outlook issue.

Uninstall the Trend product completely and reinstall it without any mail
integration features. You will be just as safe and it won't be able to
interact badly with Outlook.
--
Brian Tillman [MVP-Outlook]

From: alex01 on 12 May 2010 11:19


"Brian Tillman [MVP-Outlook]" wrote:

> "alex01" <alex01(a)discussions.microsoft.com> wrote in message
> news:F734D880-A822-480C-BFE3-28A1A269FDC9(a)microsoft.com...
>
>
> > i have contacted trend micro support who have told me that this is a
> > microsoft problem and i should contact them - i'm not convinced about this
> > hence this post.
>
> Unbelievable. Trend makes a product that doesn't reference the Visual C++
> runtime library correctly and they say it's an Outlook issue.
>
> Uninstall the Trend product completely and reinstall it without any mail
> integration features. You will be just as safe and it won't be able to
> interact badly with Outlook.
> --
> Brian Tillman [MVP-Outlook]

hi Brian,

i need to have the anti-spam feature as i need to filter spam mail, i have
tried complete removal and reinstall of trend internet security more than
once.

>
> .
>
From: Brian Tillman [MVP-Outlook] on 12 May 2010 15:36
"alex01" <alex01(a)discussions.microsoft.com> wrote in message
news:4D615ADF-2FD6-461B-8002-5836B96DCDB3(a)microsoft.com...

> i need to have the anti-spam feature as i need to filter spam mail, i have
> tried complete removal and reinstall of trend internet security more than
> once.

Good luck, then. Anything that sits between the mail client and the server is
a potential cause of grief.
--
Brian Tillman [MVP-Outlook]

From: VanguardLH on 12 May 2010 21:06
alex01 wrote:

> Brian Tillman wrote:
>
>> alex01 wrote ...
>>
>>> i have contacted trend micro support who have told me that this is a
>>> microsoft problem and i should contact them - i'm not convinced
>>> about this hence this post.
>>
>> Unbelievable. Trend makes a product that doesn't reference the
>> Visual C++ runtime library correctly and they say it's an Outlook
>> issue.
>>
>> Uninstall the Trend product completely and reinstall it without any
>> mail integration features. You will be just as safe and it won't be
>> able to interact badly with Outlook.
>
> i need to have the anti-spam feature as i need to filter spam mail, i
> have tried complete removal and reinstall of trend internet security
> more than once.

You can suffer with continuing to use a poorly coded add-on. Or you can
get rid of the faulty add-on and find a better anti-spam solution (many
are free, like SpamPal which runs as a proxy rather than an add-on so it
is usable by any e-mail client you use - but only support POP access
[and doesn't support SSL, like Gmail demands, unless you add another
proxy for that). There's SpamBayes, SpamBully, SpamFighter, Mailwasher
(the free version sucks), and several other choices. Of course, the
best place to filter spam is up on the mail server, not at the client,
so maybe you need to rethink just who you use as your e-mail provider.
Trend doesn't make great products. I wouldn't use their stuff if I was
given it free (and I have gotten it free, tested it, and tossed it).

Have you enabled the server-side anti-spam filter already provided by
whomever is your unidentified e-mail provider?

How well have you protected your e-mail address? Spewing it out
everywhere means you will get spammed. Trust no one until they have
earned your trust. Dole out e-mail aliases that you can create whenever
you need them and that auto-expire unless you renew them or designate a
trusted sender for them. Sneakemail used to be a good free e-mail alias
provider but have since gone to paid services. Spamgourmet is still
good, plus you don't have to login into your Spamgourmet account to
create new aliase (i.e., you can create them on-the-fly).

Visit gamespot.com and register for an account. In 3 days, you'll get
spam from them. What do you do when you register for a newletter, like
from some restaurant chain for a birthday club, and they offer no means
to opt-out of their mailing list? Who knows to whom you have doled out
your e-mail address. If you don't protect it then expect it to get
abused.

You could run your e-mail account in exclusive mode if you are willing
to have everyone not in your contacts list get their e-mails junked.
Created a rule or configure the e-mail client to reject or junk all
e-mails from senders that are not in your address book. Of course, this
means you have to add senders to your contacts lists or to a safe
senders list if you don't want their e-mails to get junked.
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