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From: mamosa ntongana on 15 Jun 2010 09:33
I have just tried sending the messege using outlook express but it keeps on
saying message on the outbox. what can i do ??


From: Bruce Hagen on 15 Jun 2010 09:48
Apparent dbx file corruption.

Move most of your messages out of the Inbox and then create new Outbox and
Sent Items folders after you move any messages you wish to save to a local
folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX files for the Outbox & Sent Items and delete
them. New ones will be created automatically when you open OE.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

General precautions for Outlook Express:

Do not archive mail in the Inbox or Sent Items. Create your own user
defined folders and move the messages you wish to save to them. Empty
Deleted Items folder daily. Although dbx files have a theoretical capacity
of 2GB, I recommend about a 300MB max for less chance of corruption.

Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.

Compact often as specified above.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx

--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


"mamosa ntongana" <mamosa(a)microsoft.com> wrote in message
news:OpFJ09IDLHA.980(a)TK2MSFTNGP04.phx.gbl...
>I have just tried sending the messege using outlook express but it keeps
>on saying message on the outbox. what can i do ??
>

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