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From: zbp on 10 Feb 2010 13:30 We've had a problem with install updates and shut down. Now 2 of our computers are not starting back up - what is going on? Is anyone else having this problem
From: MowGreen on 10 Feb 2010 13:41 1) Which edition of Windows and what Service Pack level are they on ? 2) If these were *Security* updates, MS offers *** no charge *** support for resolving issues associated with their installation: " Support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552 For enterprise customers, support for security updates is available through your usual support contacts. " *STRONGLY* suggest that you contact MS so that they are made aware of *any* issues resulting from this month's round of Sec updates ! MowGreen ================ * -343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked zbp wrote: > We've had a problem with install updates and shut down. Now 2 of our > computers are not starting back up - what is going on? Is anyone else having > this problem
From: puzzledmum on 10 Feb 2010 14:11 yep - my son has just called to ask me to check out the forum. He left his XP laptop installing the security updates on shutdown and now can't get it to start up again in any mode. "zbp" wrote: > We've had a problem with install updates and shut down. Now 2 of our > computers are not starting back up - what is going on? Is anyone else having > this problem
From: MowGreen on 10 Feb 2010 16:12
I repeat, since you obviously didn't see the post in this thread: Since these were *Security* updates, MS offers *** no charge *** support for resolving issues associated with their installation: " Support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552 For enterprise customers, support for security updates is available through your usual support contacts. " *STRONGLY* suggest that you contact MS so that they are made aware of *any* issues resulting from this month's round of Sec updates ! MowGreen ================ * -343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked puzzledmum wrote: > yep - my son has just called to ask me to check out the forum. He left his XP > laptop installing the security updates on shutdown and now can't get it to > start up again in any mode. > > "zbp" wrote: > >> We've had a problem with install updates and shut down. Now 2 of our >> computers are not starting back up - what is going on? Is anyone else having >> this problem |