update error code 8007007A for Vista
in [Windows Update]
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From: BassVibes17 on 9 Sep 2009 21:55 Everytime i log onto my laptop im told i have updates to install but they fail everytime showing error code 8007007A. Looking back through my update history there seems to be more 'fail' then 'successful'. Last update to go through was Office Genuine Advantage Notifictions (KB971961). Does anyone know a way around this or why its doing this? (Preferably in simple english as i dont really understand the technical talk of it all.) thanks x
From: MowGreen on 10 Sep 2009 19:14 8007007A ERROR_INSUFFICIENT_BUFFER The data area passed to a system call is too small Is that simple enough ? Heck, I don't even know what it signifies and going by the debate held here: http://blogs.msdn.com/oldnewthing/archive/2008/04/04/8355308.aspx folks who work for/or *use* to work for MS don't either. 1. How long have updates failed to install, BassVibes17 ? 2. *What* is the installed antivirus/security suite and is a 3rd party firewall being used ? 3. Have you attempted to manually install any of the failed updates ? You can search for them here: http://www.microsoft.com/downloads/en/default.aspx enter KB and the number of the update in the 'Search All Download Center' field at the top of the page. EX: Security Update for Windows Vista (KB967723) Enter KB967723 in the Search All Download Center thingy and click what appears to be, the tennis racket next to it. If ain't a tennis racket it may be a magnifying glass FWIW. <w> BE sure to download the correct update for the edition of Vista installed and *SAVE* it. If the installed edition of Vista is x86 [32bit], then download and save that specific update. You can tell which edition of Vista is installed by clicking the Start orb and then type in msinfo32 Under Programs, click on msinfo.32.exe In the right frame, next to 'System Type', you'll see if the system is x86 [32bit] or x64 [64bit]. After the download completes, close any open programs or browsers, now *double left click* on the downloaded update to start it's installation. Did the update install ? MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *not* have *non-security content* prechecked" BassVibes17 wrote: > Everytime i log onto my laptop im told i have updates to install but they > fail everytime showing error code 8007007A. > Looking back through my update history there seems to be more 'fail' then > 'successful'. Last update to go through was Office Genuine Advantage > Notifictions (KB971961). > Does anyone know a way around this or why its doing this? > (Preferably in simple english as i dont really understand the technical talk > of it all.) > > thanks > x >
From: Harry Johnston [MVP] on 11 Sep 2009 01:26 MowGreen wrote: > 8007007A ERROR_INSUFFICIENT_BUFFER > The data area passed to a system call is too small > > Is that simple enough ? Heck, I don't even know what it signifies and > going by the debate held here: > http://blogs.msdn.com/oldnewthing/archive/2008/04/04/8355308.aspx > folks who work for/or *use* to work for MS don't either. In a programming context, the meaning is perfectly clear: the Windows Update Agent asked the operating system for some information, but the answer was too large to fit into the space the Windows Update Agent provided for it. Imagine one of those forms with little squares for putting the letters in, only you've got too many letters and not enough squares. :-) Unfortunately, there's no easy way to tell what information was being requested, so this isn't much practical help, and I can't suggest any better diagnostics than those you've already mentioned. Harry. > > 1. How long have updates failed to install, BassVibes17 ? > > 2. *What* is the installed antivirus/security suite and is a 3rd party > firewall being used ? > > 3. Have you attempted to manually install any of the failed updates ? > > You can search for them here: > http://www.microsoft.com/downloads/en/default.aspx > enter KB and the number of the update in the 'Search All Download > Center' field at the top of the page. > > EX: Security Update for Windows Vista (KB967723) > Enter KB967723 in the Search All Download Center thingy and click what > appears to be, the tennis racket next to it. If ain't a tennis racket it > may be a magnifying glass FWIW. <w> > > BE sure to download the correct update for the edition of Vista > installed and *SAVE* it. If the installed edition of Vista is x86 > [32bit], then download and save that specific update. > > You can tell which edition of Vista is installed by clicking the Start > orb and then type in > msinfo32 > Under Programs, click on msinfo.32.exe > In the right frame, next to 'System Type', you'll see if the system is > x86 [32bit] or x64 [64bit]. > > After the download completes, close any open programs or browsers, now > *double left click* on the downloaded update to start it's installation. > > Did the update install ? > > > MowGreen > =============== > *-343-* FDNY > Never Forgotten > =============== > > banthecheck.com > "Security updates should *not* have *non-security content* prechecked" > > > > > BassVibes17 wrote: > >> Everytime i log onto my laptop im told i have updates to install but >> they fail everytime showing error code 8007007A. Looking back through >> my update history there seems to be more 'fail' then 'successful'. >> Last update to go through was Office Genuine Advantage Notifictions >> (KB971961). Does anyone know a way around this or why its doing this? >> (Preferably in simple english as i dont really understand the >> technical talk of it all.) >> >> thanks >> x >>
From: Robert Aldwinckle on 11 Sep 2009 17:07 "BassVibes17" <BassVibes17(a)discussions.microsoft.com> wrote in message news:EF841BB6-08F6-4FEF-90C5-3F4E3AFF7C91(a)microsoft.com... > Everytime i log onto my laptop im told i have updates to install but they > fail everytime showing error code 8007007A. I wouldn't be surprised if that code is not your most significant diagnostic. E.g. I imagine you would see that if there were an overabundance of other errors being reported ealier. Then the first error code might be the most interesting and useful to focus on. > Looking back through my update history there seems to be more 'fail' then > 'successful'. Last update to go through was Office Genuine Advantage > Notifictions (KB971961). > Does anyone know a way around this or why its doing this? > (Preferably in simple english as i dont really understand the technical talk > of it all.) It's all pretty simple, really. Just logic. 1's and 0's. ; ) BTW besides the normal WindowsUpdate.log (ref. KB902093) to use as a diagnostic you may find clues in Vista's CBS.log E.g. you might have to use the latter to supplement whatever context you find for whatever other errors you find in the former. Etc. > > thanks > x Good luck Robert Aldwinckle ---
From: chiengjookling on 12 Sep 2009 11:51 "BassVibes17" wrote: > Everytime i log onto my laptop im told i have updates to install but they > fail everytime showing error code 8007007A. > Looking back through my update history there seems to be more 'fail' then > 'successful'. Last update to go through was Office Genuine Advantage > Notifictions (KB971961). > Does anyone know a way around this or why its doing this? > (Preferably in simple english as i dont really understand the technical talk > of it all.) > > thanks > x >
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