updates
in [Outlook]
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From: metro mom on 15 Apr 2010 11:54 yesterday downloaded updates. Just after sys reset I can't open Outlook. Errors detected in fir. use scanpst.exe (didn't work. Did reset to earlier day, still no work. Help please???
From: Brian Tillman [MVP-Outlook] on 15 Apr 2010 14:25 "metro mom" <metromom(a)discussions.microsoft.com> wrote in message news:B4F06763-698D-42AA-94B7-FBE2697A0DC6(a)microsoft.com... > yesterday downloaded updates. Just after sys reset I can't open Outlook. > Errors detected in fir. use scanpst.exe Sorry, but there is no error message in Outlook that mentions "errors in fir". Do not paraphrase error messages. Include their exact and complete text verbatim. Include your Outlook version, Windows version, and account type as well. -- Brian Tillman [MVP-Outlook]
From: metro mom on 15 Apr 2010 17:47 Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the filt C:\Users\Pattie\AppData\Local\Microsoft\Outlook\PattieNew.pst. Quit Outlook and all mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more info about the Inbox repair tool, see Help. That is the entire message. If I can't open Outlook at all how can I view Help? I'm so lost. All contacts/emails I use for work are here. Thanks "Brian Tillman [MVP-Outlook]" wrote: > "metro mom" <metromom(a)discussions.microsoft.com> wrote in message > news:B4F06763-698D-42AA-94B7-FBE2697A0DC6(a)microsoft.com... > > > yesterday downloaded updates. Just after sys reset I can't open Outlook. > > Errors detected in fir. use scanpst.exe > > Sorry, but there is no error message in Outlook that mentions "errors in fir". > Do not paraphrase error messages. Include their exact and complete text > verbatim. Include your Outlook version, Windows version, and account type as > well. > -- > Brian Tillman [MVP-Outlook] > > . >
From: Brian Tillman [MVP-Outlook] on 16 Apr 2010 08:32 "metro mom" <metromom(a)discussions.microsoft.com> wrote in message news:C0EC37F1-8F74-48E6-8529-8DBA269CB83D(a)microsoft.com... > Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The > set of folders cannot be opened. Errors have been detected in the filt > C:\Users\Pattie\AppData\Local\Microsoft\Outlook\PattieNew.pst. Quit Outlook > and all mail-enabled applications, and then use the Inbox repair tool > (Scanpst.exe) to diagnose and repair errors in the file. For more info > about > the Inbox repair tool, see Help. That is the entire message. If I can't > open Outlook at all how can I view Help? I'm so lost. All contacts/emails > I > use for work are here. Thanks So, exactly what happens when you use the Inbox Repair Tool like the message says? Saying "didn't work" doesn't help. -- Brian Tillman [MVP-Outlook]
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