why does outlook stop send&receive with vista, have to restart?
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From: xpjnewtonx on 22 Feb 2010 12:42 I run Office 2007 with windows vista. Frequently my outlook stops functioning, messages stay in the outbox and send and receive do not work. I exit the application but have to start task manager because outlook.exe continues to run. When I close that and reopen all works fine again for a time. Any ideas please? Regards, Peter xpjnewtonx(a)ntlworld.com
From: MohamadJalloul on 22 Feb 2010 12:47 I have the same problem! My internet provider told me that the outbox is corrupted and I have to contact Microsoft office to tell me how to fix this problem! But, I don't know how to contact them. Each time I log on to the support page, they ask for paying money! "xpjnewtonx" wrote: > I run Office 2007 with windows vista. Frequently my outlook stops > functioning, messages stay in the outbox and send and receive do not work. I > exit the application but have to start task manager because outlook.exe > continues to run. When I close that and reopen all works fine again for a > time. Any ideas please? Regards, Peter xpjnewtonx(a)ntlworld.com
From: VanguardLH on 22 Feb 2010 14:31 xpjnewtonx wrote: > I run Office 2007 with windows vista. Frequently my outlook stops > functioning, messages stay in the outbox and send and receive do not work. I > exit the application but have to start task manager because outlook.exe > continues to run. When I close that and reopen all works fine again for a > time. Start Outlook in its safe mode which does not load add-ons: outlook.exe /safe If that works to successfully exit Outlook then you installed an add-on that hangs when told to unload when trying to exit Outlook. You'll need to get a newer version of that add-on that works with your current version of Outlook and Windows, or drop it and skip whatever functionality it provides. If safe mode works, disable all add-ons and retest. If that doesn't solve the problem, could be a COM plug-in not listed by Outlook is causing the problem. If disabling all add-ons works then you need to reenable them one at a time to find out which one causes the problem.
From: VanguardLH on 22 Feb 2010 14:32
MohamadJalloul wrote: > "xpjnewtonx" wrote: > >> I run Office 2007 with windows vista. Frequently my outlook stops >> functioning, messages stay in the outbox and send and receive do not work. I >> exit the application but have to start task manager because outlook.exe >> continues to run. When I close that and reopen all works fine again for a >> time. Any ideas please? Regards, Peter xpjnewtonx(a)ntlworld.com > > I have the same problem! My internet provider told me that the outbox is > corrupted and I have to contact Microsoft office to tell me how to fix this > problem! But, I don't know how to contact them. Each time I log on to the > support page, they ask for paying money! No, you do NOT have the same problem. The OP never mentioned that there was corruption. Start your own NEW thread. Stop trying to hijack someone else's thread. |