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From: Spamlet on 3 Jul 2010 14:30
Our pc running XPPro SP3, all up to date, has started a series of
workstation related error messages.

The service is shown in the services list but it won't start (run sc query
workstation produces a message to say the service cannot be found but, I
just tried this on the laptop where the service is running, and the query
produces the same message here!)

I did replace the hard drive recently, and it's possible the error stems
from that time, but the system log doesn't go back before then so I can't
be sure.

I don't have an XP cd as the pc came with it preloaded, and we only got Dell
discs with it, which they say don't include the drivers. Can I download
this service from somewhere, and reinstall it?

Cheers,
S


From: Pegasus [MVP] on 3 Jul 2010 19:00


"Spamlet" <spam.morespam(a)invalid.invalid> wrote in message
news:i0nvjp$7fq$1(a)news.eternal-september.org...
> Our pc running XPPro SP3, all up to date, has started a series of
> workstation related error messages.
>
> The service is shown in the services list but it won't start (run sc
> query workstation produces a message to say the service cannot be found
> but, I just tried this on the laptop where the service is running, and the
> query produces the same message here!)
>
> I did replace the hard drive recently, and it's possible the error stems
> from that time, but the system log doesn't go back before then so I can't
> be sure.
>
> I don't have an XP cd as the pc came with it preloaded, and we only got
> Dell discs with it, which they say don't include the drivers. Can I
> download this service from somewhere, and reinstall it?
>
> Cheers,
> S

A simpler command for testing a service would be:
net start
or
net start | find /i "workstation"
or
net start workstation
or
net stop workstation

There is a simple reason why sc.exe failed: Some services have two names and
sc.exe likes only one of them. When you run the command services.msc then
you can see that the long name for the workstation service is
"LanmanWorkstation".

From: Spamlet on 3 Jul 2010 20:10

"Pegasus [MVP]" <news(a)microsoft.com> wrote in message
news:OiOW7NwGLHA.3732(a)TK2MSFTNGP02.phx.gbl...
>
>
> "Spamlet" <spam.morespam(a)invalid.invalid> wrote in message
> news:i0nvjp$7fq$1(a)news.eternal-september.org...
>> Our pc running XPPro SP3, all up to date, has started a series of
>> workstation related error messages.
>>
>> The service is shown in the services list but it won't start (run sc
>> query workstation produces a message to say the service cannot be found
>> but, I just tried this on the laptop where the service is running, and
>> the query produces the same message here!)
>>
>> I did replace the hard drive recently, and it's possible the error stems
>> from that time, but the system log doesn't go back before then so I
>> can't be sure.
>>
>> I don't have an XP cd as the pc came with it preloaded, and we only got
>> Dell discs with it, which they say don't include the drivers. Can I
>> download this service from somewhere, and reinstall it?
>>
>> Cheers,
>> S
>
> A simpler command for testing a service would be:
> net start
> or
> net start | find /i "workstation"
> or
> net start workstation
> or
> net stop workstation
>
> There is a simple reason why sc.exe failed: Some services have two names
> and sc.exe likes only one of them. When you run the command services.msc
> then you can see that the long name for the workstation service is
> "LanmanWorkstation".

Thankyou Pegasus,

I had just been picking ideas out of various other threads and web
discussions. Hadn't come across his version of the name - and don't know
very much about the commands myself. These proper ones of yours work on the
laptop at least. PC not running t the moment but I'll try them when it is.

What about the rest of my question: assuming the service file/files has/have
been corrupted somehow, how can I get new copies? Could I copy them from the
laptop or do I need to download an update or installer package from
somewhere?

Cheers,
S


From: Pegasus [MVP] on 4 Jul 2010 01:45


"Spamlet" <spam.morespam(a)invalid.invalid> wrote in message
news:i0okhn$tp2$1(a)news.eternal-september.org...
>
> "Pegasus [MVP]" <news(a)microsoft.com> wrote in message
> news:OiOW7NwGLHA.3732(a)TK2MSFTNGP02.phx.gbl...
>>
>>
>> "Spamlet" <spam.morespam(a)invalid.invalid> wrote in message
>> news:i0nvjp$7fq$1(a)news.eternal-september.org...
>>> Our pc running XPPro SP3, all up to date, has started a series of
>>> workstation related error messages.
>>>
>>> The service is shown in the services list but it won't start (run sc
>>> query workstation produces a message to say the service cannot be found
>>> but, I just tried this on the laptop where the service is running, and
>>> the query produces the same message here!)
>>>
>>> I did replace the hard drive recently, and it's possible the error stems
>>> from that time, but the system log doesn't go back before then so I
>>> can't be sure.
>>>
>>> I don't have an XP cd as the pc came with it preloaded, and we only got
>>> Dell discs with it, which they say don't include the drivers. Can I
>>> download this service from somewhere, and reinstall it?
>>>
>>> Cheers,
>>> S
>>
>> A simpler command for testing a service would be:
>> net start
>> or
>> net start | find /i "workstation"
>> or
>> net start workstation
>> or
>> net stop workstation
>>
>> There is a simple reason why sc.exe failed: Some services have two names
>> and sc.exe likes only one of them. When you run the command services.msc
>> then you can see that the long name for the workstation service is
>> "LanmanWorkstation".
>
> Thankyou Pegasus,
>
> I had just been picking ideas out of various other threads and web
> discussions. Hadn't come across his version of the name - and don't know
> very much about the commands myself. These proper ones of yours work on
> the laptop at least. PC not running t the moment but I'll try them when it
> is.
>
> What about the rest of my question: assuming the service file/files
> has/have been corrupted somehow, how can I get new copies? Could I copy
> them from the laptop or do I need to download an update or installer
> package from somewhere?
>
> Cheers,
> S

I doubt very much that the workstation service has become corrupted. If so
then uninstalling the various networking components (TCP/IP, File and
printer sharing) followed by re-installation would probably fix it. They are
all accessible via the Control Panel / Networking. Double-click your network
adapter, then right-click its properties.

From: Jose on 4 Jul 2010 09:19
On Jul 3, 2:30 pm, "Spamlet" <spam.mores...(a)invalid.invalid> wrote:
> Our pc running XPPro SP3, all up to date, has started a series of
> workstation related error messages.
>
> The service is shown in the services list but it won't start  (run  sc query
> workstation produces a message to say the service cannot be found but, I
> just tried this on the laptop where the service is running, and the query
> produces the same message here!)
>
> I did replace the hard drive recently, and it's possible the error stems
> from that time, but the system  log doesn't go back before then so I can't
> be sure.
>
> I don't have an XP cd as the pc came with it preloaded, and we only got Dell
> discs with it, which they say don't include the drivers.  Can I download
> this service from somewhere, and reinstall it?
>
> Cheers,
> S

Where did you get that command to run?

Does it really produce a message to say the service cannot be found -
or does it produces a message that says:

The specified service does not exist as an installed service.

The correct Workstation service name is lanmanworkstation so you
should run this command instead to query it:

sc query lanmanworkstation

You can learn/find out about stuff like that here:

http://www.blackviper.com/WinXP/servicecfg.htm

When you try to start the service (and if it start successfully) you
will see a message like this in the Event Viewer System Log:

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Description:
The Workstation service entered the running state.

What does yours say when you try to start the Workstation service?

Here is a method to post the specific information about individual
events if you still need help:

To see the Event Viewer logs, click Start, Settings, Control Panel,
Administrative Tools, Event Viewer.

A shortcut to Event Viewer is to click Start, Run and in the box
enter:

%SystemRoot%\system32\eventvwr.msc /s

Click OK to launch the Event Viewer.

The most interesting logs are usually the Application and System.
Some logs may be almost or completely empty. Not every event is a
problem, some are informational messages that things are working okay
and some are warnings. No event should defy reasonable explanation.

Each event is sorted by Date and Time. Errors will have red Xs,
Warnings will have yellow !s. Information messages have white is.
Not every Error or Warning event means there is a serious issue. Some
are excusable at startup time when Windows is booting. Try to find
just the events at the date and time around your problem.

If you double click an event, it will open a Properties windows with
more information. On the right are black up and down arrow buttons to
scroll through the open events. The third button that looks like two
pages on top of each other is used to copy the event details to your
Windows clipboard.

When you find an interesting event that occurred around the time of
your issue, click the third button under the up and down arrows to
copy the details and then you can paste the details (right click,
Paste or CTRL-V) the detail text back here for analysis.

To get a fresh start on any Event Viewer log, you can choose to clear
the log (backing up the log is offered), then reproduce your issue,
then look at just the events around the time of your issue.

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