wuauclt.exe problem and 0x800706BE error
in [Windows Update]
|
From: PA Bear [MS MVP] on 13 Sep 2008 01:48 YW & thanks for your feedback. Please read & heed: Virus scanning recommendations for computers that are running Windows Server 2003, Windows 2000, Windows XP, or Windows Vista: http://support.microsoft.com/kb/822158 Rick wrote: > Renaming the Software Distribution folder did the trick. I was able > connect > to the MS updates and the error message has not reappeared. I downloaded > updates throughout the night, and now have SP3, along with other updates. > I always have automatic updates for AV and windows enabled. My latest AV > renewal was in June without any incidents. I had the wuauclt.exe error > for > a couple of days before the first post and it kept getting worse as time > went on. I have never had a problem with MS updates in the past. I did > not > update anything, or do any repair install or clean install, nor add any > new > software. I have no idea how this could have started. I mainly use this > computer for business accounting information and email. > > Anyway, I appreciate all of the help you have provided and am very > thankfull > for your service. > > Rick > > "PA Bear [MS MVP]" wrote: > >> Full thread history: >> http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/51ea25a1419dbe59/55602b6a679f35fb >> >>> ...If I disable automatic updates, shouldn't that >>> keep the wuauclt.exe process from starting? >> >> Yes, unless N360's "system protections" are re-enabling Automatic Updates >> service. >> >> What version of N360 is installed (e.g., N360 2008)? How long as it been >> installed? Did you upgrade from an earlier Norton application (e.g., NIS >> 2007; NAV 2006)? >> >> Has the machine ever been connected to the internet recently without an >> anti-virus application installed? >> >> N360 includes a firewall: Is the Windows Firewall also enabled? >> >> You first posted to this thread on 09 September: Was this a sudden, new >> problem? Has Automatic Updates ever worked on this machine? By any >> chance had you recently had occasion to do a Repair Install or a Clean >> Install of WinXP? >> -- >> ~PA Bear >> >> >> Rick wrote: >>> WinXP Pro, Ver. 5.1.2600 SP2 Build 2600 >>> Norton AntiVirus 360 >>> >>> FYI, >>> When wuauclt.exe error window appears, the wuauclt.exe pricess is >>> running >>> in >>> the task manager. If I disable automatic updates from local services, >>> the >>> error continues to pop up and the wuauclt.exe still shows up in the >>> processes running window. If I disable automatic updates, shouldn't >>> that >>> keep the wuauclt.exe process from starting? >>> >>> "PA Bear [MS MVP]" wrote: >>>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1). >>>> >>>> What anti-virus application or security suite is installed? What >>>> anti-spyware applications (other than Defender)? What third-party >>>> firewall >>>> (if any)? >>>> >>>> See >>>> http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=21&ln=en&IsMu=False >>>> and/or http://support.microsoft.com/kb/883821 >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>> AumHa VSOP & Admin http://aumha.net >>>> DTS-L http://dts-l.net/ >>>> >>>> Rick wrote: >>>>> Requested log file >>>>> >>>>> 2008-09-10 21:18:40:953 1276 7c4 DtaStor FATAL: DS: Out of proc >>>>> datastore >>>>> process exited with error 0xc0000005 before signalling ready event. >>>>> 2008-09-10 21:18:47:343 1276 7c4 DtaStor FATAL: DS: Out of proc >>>>> datastore >>>>> process exited with error 0xc0000005 before signalling ready event. >>>>> 2008-09-10 21:18:47:343 1276 7c4 DnldMgr FATAL: >>>>> DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with >>>>> 0x80248011. >>>>> 2008-09-10 21:18:55:578 1276 7ac DtaStor FATAL: DS: Out of proc >>>>> datastore >>>>> process exited with error 0xc0000005 before signalling ready event. >>>>> 2008-09-10 21:19:03:296 1276 7ac DtaStor FATAL: DS: Out of proc >>>>> datastore >>>>> process exited with error 0xc0000005 before signalling ready event. >>>>> 2008-09-10 21:19:10:937 1276 7ac DtaStor FATAL: DS: Out of proc >>>>> datastore >>>>> process exited with error 0xc0000005 before signalling ready event. >>>>> 2008-09-10 21:19:10:937 1276 7ac Agent WARNING: WU client fails >>>>> CClientCallRecorder::EnumerateService with error 0x80248011 >>>>> 2008-09-10 21:19:10:953 2236 77c COMAPI WARNING: >>>>> ISusInternal::EnumerateService failed, hr=80248011 >>>> <snip> >>>>> >>>>> "Harry Johnston [MVP]" wrote: >>>>> >>>>>> Rick wrote: >>>>>>> I followed your instructions, but had to add "30" after agent. >>>>>> >>>>>> Ahem. Yes, that's right. Apparently I wasn't having a good brain >>>>>> day >>>>>> yesterday. >>>>>> >>>>>>> The command >>>>>>> worked and I was able to execute the file. I rebooted the machine, >>>>>>> but >>>>>>> when it restarted I had to clear 35 wuauclt.exe problem windows to >>>>>>> continue. I also closed all programs and my AV software before >>>>>>> initializing the command. >>>>>> >>>>>> Please post the last hundred or so lines from WindowsUpdate.log, >>>>>> which >>>>>> you >>>>>> can open by going to the Start Menu, selecting Run, typing >>>>>> "WindowsUpdate.log" (without the quotes) and pressing OK. >>>>>> >>>>>> At this point I'm inclined to think your machine is infected (or >>>>>> otherwise >>>>>> seriously stuffed up) but let's see if the log shows anything useful >>>>>> before >>>>>> jumping to conclusions.
From: Rick on 13 Sep 2008 11:41 After a couple of hours trying to figure out how to exclude files or folders from a virus scan, I contacted Norton for help. They informed me the Norton 360 does not have that option. I am going to switch to a different AV vendor, as I believe Norton is the source of my errors. Can you recommend a prefered AV software? Norton has agreed to give me a full refund. "PA Bear [MS MVP]" wrote: > YW & thanks for your feedback. > > Please read & heed: > > Virus scanning recommendations for computers that are running Windows Server > 2003, Windows 2000, Windows XP, or Windows Vista: > http://support.microsoft.com/kb/822158 > > > Rick wrote: > > Renaming the Software Distribution folder did the trick. I was able > > connect > > to the MS updates and the error message has not reappeared. I downloaded > > updates throughout the night, and now have SP3, along with other updates. > > I always have automatic updates for AV and windows enabled. My latest AV > > renewal was in June without any incidents. I had the wuauclt.exe error > > for > > a couple of days before the first post and it kept getting worse as time > > went on. I have never had a problem with MS updates in the past. I did > > not > > update anything, or do any repair install or clean install, nor add any > > new > > software. I have no idea how this could have started. I mainly use this > > computer for business accounting information and email. > > > > Anyway, I appreciate all of the help you have provided and am very > > thankfull > > for your service. > > > > Rick > > > > "PA Bear [MS MVP]" wrote: > > > >> Full thread history: > >> http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/51ea25a1419dbe59/55602b6a679f35fb > >> > >>> ...If I disable automatic updates, shouldn't that > >>> keep the wuauclt.exe process from starting? > >> > >> Yes, unless N360's "system protections" are re-enabling Automatic Updates > >> service. > >> > >> What version of N360 is installed (e.g., N360 2008)? How long as it been > >> installed? Did you upgrade from an earlier Norton application (e.g., NIS > >> 2007; NAV 2006)? > >> > >> Has the machine ever been connected to the internet recently without an > >> anti-virus application installed? > >> > >> N360 includes a firewall: Is the Windows Firewall also enabled? > >> > >> You first posted to this thread on 09 September: Was this a sudden, new > >> problem? Has Automatic Updates ever worked on this machine? By any > >> chance had you recently had occasion to do a Repair Install or a Clean > >> Install of WinXP? > >> -- > >> ~PA Bear > >> > >> > >> Rick wrote: > >>> WinXP Pro, Ver. 5.1.2600 SP2 Build 2600 > >>> Norton AntiVirus 360 > >>> > >>> FYI, > >>> When wuauclt.exe error window appears, the wuauclt.exe pricess is > >>> running > >>> in > >>> the task manager. If I disable automatic updates from local services, > >>> the > >>> error continues to pop up and the wuauclt.exe still shows up in the > >>> processes running window. If I disable automatic updates, shouldn't > >>> that > >>> keep the wuauclt.exe process from starting? > >>> > >>> "PA Bear [MS MVP]" wrote: > >>>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1). > >>>> > >>>> What anti-virus application or security suite is installed? What > >>>> anti-spyware applications (other than Defender)? What third-party > >>>> firewall > >>>> (if any)? > >>>> > >>>> See > >>>> http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=21&ln=en&IsMu=False > >>>> and/or http://support.microsoft.com/kb/883821 > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>> AumHa VSOP & Admin http://aumha.net > >>>> DTS-L http://dts-l.net/ > >>>> > >>>> Rick wrote: > >>>>> Requested log file > >>>>> > >>>>> 2008-09-10 21:18:40:953 1276 7c4 DtaStor FATAL: DS: Out of proc > >>>>> datastore > >>>>> process exited with error 0xc0000005 before signalling ready event. > >>>>> 2008-09-10 21:18:47:343 1276 7c4 DtaStor FATAL: DS: Out of proc > >>>>> datastore > >>>>> process exited with error 0xc0000005 before signalling ready event. > >>>>> 2008-09-10 21:18:47:343 1276 7c4 DnldMgr FATAL: > >>>>> DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with > >>>>> 0x80248011. > >>>>> 2008-09-10 21:18:55:578 1276 7ac DtaStor FATAL: DS: Out of proc > >>>>> datastore > >>>>> process exited with error 0xc0000005 before signalling ready event. > >>>>> 2008-09-10 21:19:03:296 1276 7ac DtaStor FATAL: DS: Out of proc > >>>>> datastore > >>>>> process exited with error 0xc0000005 before signalling ready event. > >>>>> 2008-09-10 21:19:10:937 1276 7ac DtaStor FATAL: DS: Out of proc > >>>>> datastore > >>>>> process exited with error 0xc0000005 before signalling ready event. > >>>>> 2008-09-10 21:19:10:937 1276 7ac Agent WARNING: WU client fails > >>>>> CClientCallRecorder::EnumerateService with error 0x80248011 > >>>>> 2008-09-10 21:19:10:953 2236 77c COMAPI WARNING: > >>>>> ISusInternal::EnumerateService failed, hr=80248011 > >>>> <snip> > >>>>> > >>>>> "Harry Johnston [MVP]" wrote: > >>>>> > >>>>>> Rick wrote: > >>>>>>> I followed your instructions, but had to add "30" after agent. > >>>>>> > >>>>>> Ahem. Yes, that's right. Apparently I wasn't having a good brain > >>>>>> day > >>>>>> yesterday. > >>>>>> > >>>>>>> The command > >>>>>>> worked and I was able to execute the file. I rebooted the machine, > >>>>>>> but > >>>>>>> when it restarted I had to clear 35 wuauclt.exe problem windows to > >>>>>>> continue. I also closed all programs and my AV software before > >>>>>>> initializing the command. > >>>>>> > >>>>>> Please post the last hundred or so lines from WindowsUpdate.log, > >>>>>> which > >>>>>> you > >>>>>> can open by going to the Start Menu, selecting Run, typing > >>>>>> "WindowsUpdate.log" (without the quotes) and pressing OK. > >>>>>> > >>>>>> At this point I'm inclined to think your machine is infected (or > >>>>>> otherwise > >>>>>> seriously stuffed up) but let's see if the log shows anything useful > >>>>>> before > >>>>>> jumping to conclusions. > >
From: Alias on 13 Sep 2008 11:50 Rick wrote: > After a couple of hours trying to figure out how to exclude files or folders > from a virus scan, I contacted Norton for help. They informed me the Norton > 360 does not have that option. I am going to switch to a different AV > vendor, as I believe Norton is the source of my errors. Can you recommend a > prefered AV software? Norton has agreed to give me a full refund. I recommend and use Avast. It's free and can be gotten at www.avast.com Alias > > "PA Bear [MS MVP]" wrote: > >> YW & thanks for your feedback. >> >> Please read & heed: >> >> Virus scanning recommendations for computers that are running Windows Server >> 2003, Windows 2000, Windows XP, or Windows Vista: >> http://support.microsoft.com/kb/822158 >> >> >> Rick wrote: >>> Renaming the Software Distribution folder did the trick. I was able >>> connect >>> to the MS updates and the error message has not reappeared. I downloaded >>> updates throughout the night, and now have SP3, along with other updates. >>> I always have automatic updates for AV and windows enabled. My latest AV >>> renewal was in June without any incidents. I had the wuauclt.exe error >>> for >>> a couple of days before the first post and it kept getting worse as time >>> went on. I have never had a problem with MS updates in the past. I did >>> not >>> update anything, or do any repair install or clean install, nor add any >>> new >>> software. I have no idea how this could have started. I mainly use this >>> computer for business accounting information and email. >>> >>> Anyway, I appreciate all of the help you have provided and am very >>> thankfull >>> for your service. >>> >>> Rick >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Full thread history: >>>> http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/51ea25a1419dbe59/55602b6a679f35fb >>>> >>>>> ...If I disable automatic updates, shouldn't that >>>>> keep the wuauclt.exe process from starting? >>>> Yes, unless N360's "system protections" are re-enabling Automatic Updates >>>> service. >>>> >>>> What version of N360 is installed (e.g., N360 2008)? How long as it been >>>> installed? Did you upgrade from an earlier Norton application (e.g., NIS >>>> 2007; NAV 2006)? >>>> >>>> Has the machine ever been connected to the internet recently without an >>>> anti-virus application installed? >>>> >>>> N360 includes a firewall: Is the Windows Firewall also enabled? >>>> >>>> You first posted to this thread on 09 September: Was this a sudden, new >>>> problem? Has Automatic Updates ever worked on this machine? By any >>>> chance had you recently had occasion to do a Repair Install or a Clean >>>> Install of WinXP? >>>> -- >>>> ~PA Bear >>>> >>>> >>>> Rick wrote: >>>>> WinXP Pro, Ver. 5.1.2600 SP2 Build 2600 >>>>> Norton AntiVirus 360 >>>>> >>>>> FYI, >>>>> When wuauclt.exe error window appears, the wuauclt.exe pricess is >>>>> running >>>>> in >>>>> the task manager. If I disable automatic updates from local services, >>>>> the >>>>> error continues to pop up and the wuauclt.exe still shows up in the >>>>> processes running window. If I disable automatic updates, shouldn't >>>>> that >>>>> keep the wuauclt.exe process from starting? >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1). >>>>>> >>>>>> What anti-virus application or security suite is installed? What >>>>>> anti-spyware applications (other than Defender)? What third-party >>>>>> firewall >>>>>> (if any)? >>>>>> >>>>>> See >>>>>> http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=21&ln=en&IsMu=False >>>>>> and/or http://support.microsoft.com/kb/883821 >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>>>> AumHa VSOP & Admin http://aumha.net >>>>>> DTS-L http://dts-l.net/ >>>>>> >>>>>> Rick wrote: >>>>>>> Requested log file >>>>>>> >>>>>>> 2008-09-10 21:18:40:953 1276 7c4 DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:18:47:343 1276 7c4 DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:18:47:343 1276 7c4 DnldMgr FATAL: >>>>>>> DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with >>>>>>> 0x80248011. >>>>>>> 2008-09-10 21:18:55:578 1276 7ac DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:19:03:296 1276 7ac DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:19:10:937 1276 7ac DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:19:10:937 1276 7ac Agent WARNING: WU client fails >>>>>>> CClientCallRecorder::EnumerateService with error 0x80248011 >>>>>>> 2008-09-10 21:19:10:953 2236 77c COMAPI WARNING: >>>>>>> ISusInternal::EnumerateService failed, hr=80248011 >>>>>> <snip> >>>>>>> "Harry Johnston [MVP]" wrote: >>>>>>> >>>>>>>> Rick wrote: >>>>>>>>> I followed your instructions, but had to add "30" after agent. >>>>>>>> Ahem. Yes, that's right. Apparently I wasn't having a good brain >>>>>>>> day >>>>>>>> yesterday. >>>>>>>> >>>>>>>>> The command >>>>>>>>> worked and I was able to execute the file. I rebooted the machine, >>>>>>>>> but >>>>>>>>> when it restarted I had to clear 35 wuauclt.exe problem windows to >>>>>>>>> continue. I also closed all programs and my AV software before >>>>>>>>> initializing the command. >>>>>>>> Please post the last hundred or so lines from WindowsUpdate.log, >>>>>>>> which >>>>>>>> you >>>>>>>> can open by going to the Start Menu, selecting Run, typing >>>>>>>> "WindowsUpdate.log" (without the quotes) and pressing OK. >>>>>>>> >>>>>>>> At this point I'm inclined to think your machine is infected (or >>>>>>>> otherwise >>>>>>>> seriously stuffed up) but let's see if the log shows anything useful >>>>>>>> before >>>>>>>> jumping to conclusions. >>
From: PA Bear [MS MVP] on 13 Sep 2008 12:15
Wise choise IMHO! I can recommend NOD32 and Kaspersky (anti-virus only, not the suites). If cost is a factor, I can recommend Avira AntiVir (free): www.free-av.com/ HOW TO fully remove N360 from your machine & replace it: => NB: Do NOT install your new AV app until you've done #4 thru #7 below!! 1. Download the installer for your new anti-virus application, saving it to your desktop. 2. Save this removal tool to your desktop, too: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 3. Physically disconnect the machine from the internet. 4. Uninstall N360, LiveUpdate, and any Norton Add-ons via Add/Remove Programs. 5. Run the removal tool (#2 above). 6. Reboot. 7. Make absolutely certain that the Windows Firewall is enabled. 8. Reconnect the machine to the internet. => NB: Don't do anything else online until you've got your new AV app installed and its definitions fully updated! 9. Run the installer for your new AV app (#1 above); complete any Registration process to validate the install (save your Product ID!); manually update your new AV app to the latest definitions. => NB: Your anti-virus application should be configured to seek and install updates automatically and daily at a time when the machine is usually running and connected to the internet. It should also be configured to run a full system scan a few minutes after seeking/installing updates, also daily. Anything less is simply insufficient these days. Don't forget http://support.microsoft.com/kb/822158. -- ~PA Bear Rick wrote: > After a couple of hours trying to figure out how to exclude files or > folders > from a virus scan, I contacted Norton for help. They informed me the > Norton > 360 does not have that option. I am going to switch to a different AV > vendor, as I believe Norton is the source of my errors. Can you recommend > a > prefered AV software? Norton has agreed to give me a full refund. > > "PA Bear [MS MVP]" wrote: > >> YW & thanks for your feedback. >> >> Please read & heed: >> >> Virus scanning recommendations for computers that are running Windows >> Server 2003, Windows 2000, Windows XP, or Windows Vista: >> http://support.microsoft.com/kb/822158 >> >> >> Rick wrote: >>> Renaming the Software Distribution folder did the trick. I was able >>> connect >>> to the MS updates and the error message has not reappeared. I >>> downloaded >>> updates throughout the night, and now have SP3, along with other >>> updates. >>> I always have automatic updates for AV and windows enabled. My latest >>> AV >>> renewal was in June without any incidents. I had the wuauclt.exe error >>> for >>> a couple of days before the first post and it kept getting worse as time >>> went on. I have never had a problem with MS updates in the past. I did >>> not >>> update anything, or do any repair install or clean install, nor add any >>> new >>> software. I have no idea how this could have started. I mainly use >>> this >>> computer for business accounting information and email. >>> >>> Anyway, I appreciate all of the help you have provided and am very >>> thankfull >>> for your service. >>> >>> Rick >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Full thread history: >>>> http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/51ea25a1419dbe59/55602b6a679f35fb >>>> >>>>> ...If I disable automatic updates, shouldn't that >>>>> keep the wuauclt.exe process from starting? >>>> >>>> Yes, unless N360's "system protections" are re-enabling Automatic >>>> Updates >>>> service. >>>> >>>> What version of N360 is installed (e.g., N360 2008)? How long as it >>>> been >>>> installed? Did you upgrade from an earlier Norton application (e.g., >>>> NIS >>>> 2007; NAV 2006)? >>>> >>>> Has the machine ever been connected to the internet recently without an >>>> anti-virus application installed? >>>> >>>> N360 includes a firewall: Is the Windows Firewall also enabled? >>>> >>>> You first posted to this thread on 09 September: Was this a sudden, new >>>> problem? Has Automatic Updates ever worked on this machine? By any >>>> chance had you recently had occasion to do a Repair Install or a Clean >>>> Install of WinXP? >>>> -- >>>> ~PA Bear >>>> >>>> >>>> Rick wrote: >>>>> WinXP Pro, Ver. 5.1.2600 SP2 Build 2600 >>>>> Norton AntiVirus 360 >>>>> >>>>> FYI, >>>>> When wuauclt.exe error window appears, the wuauclt.exe pricess is >>>>> running >>>>> in >>>>> the task manager. If I disable automatic updates from local services, >>>>> the >>>>> error continues to pop up and the wuauclt.exe still shows up in the >>>>> processes running window. If I disable automatic updates, shouldn't >>>>> that >>>>> keep the wuauclt.exe process from starting? >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1). >>>>>> >>>>>> What anti-virus application or security suite is installed? What >>>>>> anti-spyware applications (other than Defender)? What third-party >>>>>> firewall >>>>>> (if any)? >>>>>> >>>>>> See >>>>>> http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=21&ln=en&IsMu=False >>>>>> and/or http://support.microsoft.com/kb/883821 >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>>>> AumHa VSOP & Admin http://aumha.net >>>>>> DTS-L http://dts-l.net/ >>>>>> >>>>>> Rick wrote: >>>>>>> Requested log file >>>>>>> >>>>>>> 2008-09-10 21:18:40:953 1276 7c4 DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:18:47:343 1276 7c4 DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:18:47:343 1276 7c4 DnldMgr FATAL: >>>>>>> DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed >>>>>>> with >>>>>>> 0x80248011. >>>>>>> 2008-09-10 21:18:55:578 1276 7ac DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:19:03:296 1276 7ac DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:19:10:937 1276 7ac DtaStor FATAL: DS: Out of proc >>>>>>> datastore >>>>>>> process exited with error 0xc0000005 before signalling ready event. >>>>>>> 2008-09-10 21:19:10:937 1276 7ac Agent WARNING: WU client fails >>>>>>> CClientCallRecorder::EnumerateService with error 0x80248011 >>>>>>> 2008-09-10 21:19:10:953 2236 77c COMAPI WARNING: >>>>>>> ISusInternal::EnumerateService failed, hr=80248011 >>>>>> <snip> >>>>>>> >>>>>>> "Harry Johnston [MVP]" wrote: >>>>>>> >>>>>>>> Rick wrote: >>>>>>>>> I followed your instructions, but had to add "30" after agent. >>>>>>>> >>>>>>>> Ahem. Yes, that's right. Apparently I wasn't having a good brain >>>>>>>> day >>>>>>>> yesterday. >>>>>>>> >>>>>>>>> The command >>>>>>>>> worked and I was able to execute the file. I rebooted the >>>>>>>>> machine, >>>>>>>>> but >>>>>>>>> when it restarted I had to clear 35 wuauclt.exe problem windows to >>>>>>>>> continue. I also closed all programs and my AV software before >>>>>>>>> initializing the command. >>>>>>>> >>>>>>>> Please post the last hundred or so lines from WindowsUpdate.log, >>>>>>>> which >>>>>>>> you >>>>>>>> can open by going to the Start Menu, selecting Run, typing >>>>>>>> "WindowsUpdate.log" (without the quotes) and pressing OK. >>>>>>>> >>>>>>>> At this point I'm inclined to think your machine is infected (or >>>>>>>> otherwise >>>>>>>> seriously stuffed up) but let's see if the log shows anything >>>>>>>> useful >>>>>>>> before >>>>>>>> jumping to conclusions. |