xp pro blue screen
in [Help and Support]
|
Prev: iexplore.exe
Next: unknown software exception 0x06d7363
From: Jim on 11 Sep 2006 13:27 -- My xp pro dsl computer was running extremely slow so I when tothe hard drive, right clicked chose properties/tools/ and then checked the boxes to fix files/errors on start up -rebooted....and it went thru the process of checking the 5 steps....however, after it did that - it just stayed there - so I rebooted - now - it continues to go to the check screen - and I canceled the disk checking - however, that just hangs - if I press the reboot button (soft or hard) nothing happens - it won't do anything- I've pressed escape ect..nothing happens - so I have to manually pull the plug...yikes! Then next time I turn it on it gives me the screen with error " STOP and the error # is 0x00000071 (0x00000000 000000000 0x00000000 0x00000000) then I have to reboot and then I'm back at the checking file system screen again ... I've tried to reboot from cd - but it seems to bypass that ...I've also gotten the screen about windows not shutting down properly and to choose which way I want to reboot - safe mode ect...however, the up and down keys on my computer don't do anything to change the process and so it starts windows normally - I've also tried hitting the f8 key to boot in safe mode - but it doesn't do anything either. any helpwould GREATLY be appreciated - I've been working on it for 5 hours now ... andhave no clue where to go from here. I'm working from my husband's computer right now. thanks! Pam
From: Ron Martell on 11 Sep 2006 17:28 "Jim" <hayshakerjim(a)hotmail.com> wrote: >My xp pro dsl computer was running extremely slow so I when tothe hard >drive, right clicked chose properties/tools/ and then checked the boxes to >fix files/errors on start up -rebooted....and it went thru the process of >checking the 5 steps....however, after it did that - it just stayed there - >so I rebooted - now - it continues to go to the check screen - and I >canceled the disk checking - however, that just hangs - if I press the >reboot button (soft or hard) nothing happens - it won't do anything- I've >pressed escape ect..nothing happens - so I have to manually pull the >plug...yikes! Then next time I turn it on it gives me the screen with error >" STOP and the error # is 0x00000071 (0x00000000 000000000 0x00000000 >0x00000000) > >then I have to reboot and then I'm back at the checking file system screen >again ... I've tried to reboot from cd - but it seems to bypass that ...I've >also gotten the screen about windows not shutting down properly and to >choose which way I want to reboot - safe mode ect...however, the up and down >keys on my computer don't do anything to change the process and so it starts >windows normally - I've also tried hitting the f8 key to boot in safe mode - >but it doesn't do anything either. > >any helpwould GREATLY be appreciated - I've been working on it for 5 hours >now ... andhave no clue where to go from here. I'm working from my husband's >computer right now. > >thanks! > >Pam The name of your error is SESSION5_INITIALIZATION_FAILED and it is rather a rare beastie. The documentation available from Microsoft for this error just includes the name and the following comment: "The SESSION5_INITIALIZATION_FAILED bug check has a value of 0x00000071. This indicates that the Windows initialization failed." And that is it. No mention of possible causes or of how to recover from it. Can you boot the computer into Safe Mode? To start the computer in Safe Mode turn it on and start tapping the F8 key rapidly just as soon as the first information of any kind shows on the screen. Keep tapping rapidly until the Windows XP Startup Menu appears and choose Safe Mode from the menu. If it will start up in Safe Mode use System Restore (in Accessories - System Tools) and choose the most recent restore point that is prior to your hard drive cleanup attempt. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP (1997 - 2006) On-Line Help Computer Service http://onlinehelp.bc.ca Syberfix Remote Computer Repair "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito."
From: Pam on 11 Sep 2006 19:14 Interesting solution - I was going to send the pc out the window tonight .. .or to the pcgod in the am if it lasted that long ... as when I would get this screen - I could not get out - everytime it rebooted it would go back to this screen.....and the keyboard didn't seem to do anything (its a remote keyboard) so on a WHIM I plugged in my husband's keyboard to my tower and rebooted - held breath and my keyboard WORKED!!! I was able to choose SAFE MODE and then booted into that - then rebooted normally - and wow I'm now busy backing up stuff - it's working normally. All this began when I have been trying to fix my fp2003 program - it all of the sudden would not allow me to publish/use the 'localhost' - I had uninstalled and reinstalled numerous times my IIS, fp2003 ect ect... nothing worked - and nothing is working on that end yet - I can open fp2003 and use my documents/mywebs - but not the localhost feature - I've got a thread a mile long on the frontpageclient newsgroup - all to no avail at this point. but wanted to pass my info on on the bluescreen - I'm sure I'm not out of the woods yet - and it will probably pop up again - but at least I'll have backed up stuff :-) if you have any clues ideas ect - please let me know - I'd also like to know how to clean up my registry - maybe that has too many deleted program files floating around - thanks Pam "Ron Martell" <ron.martell(a)gmail.com> wrote in message news:5jkbg2tcd38642pfqo0hhhme6od43lcfji(a)4ax.com... > "Jim" <hayshakerjim(a)hotmail.com> wrote: > >>My xp pro dsl computer was running extremely slow so I when tothe hard >>drive, right clicked chose properties/tools/ and then checked the boxes to >>fix files/errors on start up -rebooted....and it went thru the process of >>checking the 5 steps....however, after it did that - it just stayed >>there - >>so I rebooted - now - it continues to go to the check screen - and I >>canceled the disk checking - however, that just hangs - if I press the >>reboot button (soft or hard) nothing happens - it won't do anything- I've >>pressed escape ect..nothing happens - so I have to manually pull the >>plug...yikes! Then next time I turn it on it gives me the screen with >>error >>" STOP and the error # is 0x00000071 (0x00000000 000000000 0x00000000 >>0x00000000) >> >>then I have to reboot and then I'm back at the checking file system screen >>again ... I've tried to reboot from cd - but it seems to bypass that >>...I've >>also gotten the screen about windows not shutting down properly and to >>choose which way I want to reboot - safe mode ect...however, the up and >>down >>keys on my computer don't do anything to change the process and so it >>starts >>windows normally - I've also tried hitting the f8 key to boot in safe >>mode - >>but it doesn't do anything either. >> >>any helpwould GREATLY be appreciated - I've been working on it for 5 hours >>now ... andhave no clue where to go from here. I'm working from my >>husband's >>computer right now. >> >>thanks! >> >>Pam > > The name of your error is SESSION5_INITIALIZATION_FAILED and it is > rather a rare beastie. > > The documentation available from Microsoft for this error just > includes the name and the following comment: > > "The SESSION5_INITIALIZATION_FAILED bug check has a value of > 0x00000071. This indicates that the Windows initialization failed." > > And that is it. No mention of possible causes or of how to recover > from it. > > Can you boot the computer into Safe Mode? To start the computer in > Safe Mode turn it on and start tapping the F8 key rapidly just as soon > as the first information of any kind shows on the screen. Keep > tapping rapidly until the Windows XP Startup Menu appears and choose > Safe Mode from the menu. > > If it will start up in Safe Mode use System Restore (in Accessories - > System Tools) and choose the most recent restore point that is prior > to your hard drive cleanup attempt. > > Good luck > > > Ron Martell Duncan B.C. Canada > -- > Microsoft MVP (1997 - 2006) > On-Line Help Computer Service > http://onlinehelp.bc.ca > Syberfix Remote Computer Repair > > "Anyone who thinks that they are too small to make a difference > has never been in bed with a mosquito."
From: Ron Martell on 12 Sep 2006 01:29 "Pam" <pam_staley-remove-this(a)hotmail.com> wrote: <snip> >if you have any clues ideas ect - please let me know - I'd also like to know >how to clean up my registry - maybe that has too many deleted program files >floating around - > Don't fret about the registry status. It is just a text based database and Windows XP does a pretty good job of housekeeping with it. If you have uninstalled these programs using the uninstall function that came with that program or by using Control Panel - Add/Remve Programs then there is rarely anything substantive left behind in the registry, although a few orphan entries may still remain. But almost certainly nothing that is going to interfere with the normal operation of the computer or trigger error conditions such as the one you reported here earlier. Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP (1997 - 2006) On-Line Help Computer Service http://onlinehelp.bc.ca Syberfix Remote Computer Repair "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito."
From: Pam on 12 Sep 2006 10:20
thank you Ron - will breathe a bit easier and not buy another 'help' program :-) .... just wish I could figure out why all the sudden my pc is running so slow when opening anything - mostly IE though I guess.... and of course this stupid fp IIS problem I have thanks again! Pam "Ron Martell" <ron.martell(a)gmail.com> wrote in message news:v6hcg2pnn9v9hubqd544oa3hi5k0ji15ca(a)4ax.com... > "Pam" <pam_staley-remove-this(a)hotmail.com> wrote: > > <snip> > >>if you have any clues ideas ect - please let me know - I'd also like to >>know >>how to clean up my registry - maybe that has too many deleted program >>files >>floating around - >> > > Don't fret about the registry status. It is just a text based > database and Windows XP does a pretty good job of housekeeping with > it. > > If you have uninstalled these programs using the uninstall function > that came with that program or by using Control Panel - Add/Remve > Programs then there is rarely anything substantive left behind in the > registry, although a few orphan entries may still remain. But almost > certainly nothing that is going to interfere with the normal operation > of the computer or trigger error conditions such as the one you > reported here earlier. > > Good luck > > Ron Martell Duncan B.C. Canada > -- > Microsoft MVP (1997 - 2006) > On-Line Help Computer Service > http://onlinehelp.bc.ca > Syberfix Remote Computer Repair > > "Anyone who thinks that they are too small to make a difference > has never been in bed with a mosquito." |