From: Bert Hyman on
In
news:414a5309-df70-4ea3-a9c5-0da91a8094e8(a)x12g2000yqx.googlegroups.com
CJB <chrisjbrady(a)gmail.com> wrote:

> BTW someone mentioned checking / changing the BIOS settings - but my
> reaction to that is that as a paying customer I should not even be
> having to think of doing that, and in any case I don't know how to.

If it's really "brand new" and still under warranty and you don't want
to try to fix the problem yourself, return it for repair or replacement.

There's a replaceable battery on the motherboard which allows the PC to
retain BIOS settings and keep the clock running when it's shut down.
Losing the clock is often the first symptom of a bad battery. They
usually last for years, but maybe yours is defective. Or, maybe it's
something else entirely.

--
Bert Hyman St. Paul, MN bert(a)iphouse.com