Acer Aspire One 532 - continually losing date / time settings= a lemon?
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From: Barry Watzman on 5 Apr 2010 22:52 This is usually caused by a bad battery inside the laptop (it's not the main battery and it's not user replaceable). Send it back to Acer for service. It's under Warranty. CJB wrote: > Just recently my brand new Acer Aspire One 532 has been playing up. > Damn it - I've only had it for two weeks. It came with W7 and IE8 (the > latter with 'protected' mode set to 'Off'). > > However just recently IE has been alerting me to out of date > certificates for Yahoo Mail, eBay.co.uk, and Google, and warning me > not to browse them. > > Checking the details of these certs. has proven that they are valid > and are current with respective expiry dates well into the future. > > However the warnings are a pain with the URLs in the address field > highlighted in red. > > My main Toshiba Qosmio G30 laptop has never ever had this problem. > > Apparently the cause of these warnings is due to the date / time > settings for the Acer continually reverting back to a default of Jan 1 > 2009. In fact every time I close the damn thing down and then reboot > it it loses the settings; hence IE thinking that all the websites I > browse have out-of-date (in the future?) certificates. > > There is a web site that should resync the date / time settings but > this does not appear not appear to be working. This is at > time.windows.com > > I now have to reset the date and time manually to BST everytime I use > the damn thing, and then when I shut the notebook down again I know > that it will lose the settings. > > My Qosmio never had this problem - but then it is running XP. Maybe > its W7 that's causing the problem? Yet another reason to curse MS's > crappy operating systems? > > Anyway please can someone advise about fixing the date / time settings > so's they don't keep reverting back to default, 'cos really this issue > should not be a problem with a new piece of kit. BTW someone mentioned > checking / changing the BIOS settings - but my reaction to that is > that as a paying customer I should not even be having to think of > doing that, and in any case I don't know how to. > > Many thanks - Chris B.
From: Barry Watzman on 5 Apr 2010 22:53 Re: "There's a replaceable battery ..." When I was inside my Acer Aspire One (different model, however), the battery was soldered to the motherboard, AND the motherboard had to be removed because it was on the bottom of the motherboard. Bert Hyman wrote: > In > news:414a5309-df70-4ea3-a9c5-0da91a8094e8(a)x12g2000yqx.googlegroups.com > CJB <chrisjbrady(a)gmail.com> wrote: > >> BTW someone mentioned checking / changing the BIOS settings - but my >> reaction to that is that as a paying customer I should not even be >> having to think of doing that, and in any case I don't know how to. > > If it's really "brand new" and still under warranty and you don't want > to try to fix the problem yourself, return it for repair or replacement. > > There's a replaceable battery on the motherboard which allows the PC to > retain BIOS settings and keep the clock running when it's shut down. > Losing the clock is often the first symptom of a bad battery. They > usually last for years, but maybe yours is defective. Or, maybe it's > something else entirely. >
From: Barry Watzman on 6 Apr 2010 14:10
I would consider returning it without the hard drive if the drive is removable without disassembly. Most laptop makers (not all) will allow that. It's not a given that it won't be repaired but you are making too much out of the difference between getting your unit repaired vs. swapped. CJB wrote: > > Now the damn thng has to go back. But since it is under warranty does > it have to go back and get repaired. Would not be happy with that. Or > can I insist on a replacement? > > Chris B. |