Any Suggested Computer Manufacturer??
in [Dell]
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From: Justbob30 on 24 Oct 2009 22:39 "Sam" <scams(a)att.net> wrote in message news:hbv7cf$cdf$1(a)news.albasani.net... > I am planning to purchase a Dell Studio XPS 9000 computer. However, I > have become a bit concerned since I have been monitoring the Dell > Community Forum for the last three months. I have seen many compliments > about how bad Dell's customer support is now. Based on the total number > of computers sold by Dell, maybe these complaints are a comparatively > small number, and are not representative of the overall quality of Dell's > customer service?? > > Any comments and/or suggestions would be very much appreciated, especially > any recommended computer manufacturer with quality customer support. > Thanks, Sam. I think Consumer Reports hit the nail on the head, to paraphrase, they all suck equally so it really doesn't matter who you buy from :-(. My next desktop will be built by me at least I know what's really in there and all the parts will be retail not some specially made (read features/parts left off) oem junk. As far as troubleshooting, I will be on my own, but at least I will not have to explain my diagnoses to someone who does not understand English and is reading from a script, yes I tried that, oh sure, wait a minute I will try it again (not) oh no, that didn't change anything...just send me the frigging part, I will put it in myself. |