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From: Ken Dine on 3 Jun 2010 17:52
>Apple Mail continues to bomb my system every few days.
>Everything is blocked, can't even start Monitor or a terminal
>window to have a go at killing mail. 3 times
>I've been forced to power off the system and re-boot.
>That's 3 times too many.

That's strange. I've never had Mail burp once after using it for years
on at least 10 different Macs?

Which operating system are you using? Which Mac and its specs?

>What is the correct process to remove Mail, re-install it
>and then recover the mail databases (from Time Machine).

I've never had to remove Mail before, but likely to fully remove it, you
would just drag its icon from your Applications folder to the trash.

>Are there any "hidden" bits that I need to clear
>out to assure that everything is reset to a clean
>state?

You may also need to go into your Library and drag a few more things to
the trash, such as plists, and the such. Google it and you should find
directions.

>Would I be better to manually recover the mail database?
>How?

Why would you need to recover that? If all of your mail is still stored
server-side, as it should be, then once you install Mail, or any other
client, all of your mail stored on your server should download to the
client again.

I've set up many Macs to use mail, and after I direct my Macs' Mail
client to fetch my mail from Gmail, then Mail on my new Macs looks
exactly the same as it does on my older Macs.

If Mail just isn't working for you for some reason, then you can always
download and use Mozilla's Thunderbird email client instead.

Apple's Mail client has some nice features, but Thunderbird is a good
client too.

From: Erik on 3 Jun 2010 22:21

> That's strange. I've never had Mail burp once after using it for years
> on at least 10 different Macs?

I'd never had any Apple Mail issues either, till last week.

I IMAP through Gmail...

Out of the blue, Mail wasn't receiving mail. It would send though, and
Activity Monitor reported Mail to be gobbling up system resources like
some kind of big black hole*... the whole machine was nearly brought to
it's knees whenever Mail was running. Gmail worked fine from the
website, and a nearby neighbor who also IMAP's Gmail said she was up and
running fine.

The first thing I tried was tossing Mail's prefs, and in my case doing
so was 100% successful... though I did have to set my prefs back, and it
took about 45 minutes for Mail to re-sync with Gmail.

I'm running 10.6.3 on a 2GHz Intel iMac and Mail 4.2 (1078).

*Black holes... they're where God was dividing by zero.

Erik
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